Intel Motherboards - Cannot post while using two ram slots...

Cannot post while using two ram slots...

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=7514
Printed Date: 03 Aug 2025 at 1:54am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Cannot post while using two ram slots...

Posted By: biddles
Subject: Cannot post while using two ram slots...
Date Posted: 31 Jan 2018 at 3:40am

First post here, and of course it's asking for help. Case of beer for anyone who can help me fix this!

Build

Intel 8600K

ASRock Killer SLI/ac Mobo

Evga 1060 6gb

Samsung 850 SSD

Win 10 64bit

G.Skill 2x8 GB Ram (F4-3200C16D-16GTZ)

I had issues getting this build to post because it will not post with ram in slots A2/B2. After triple checking all of my connections on everything I finally got the board to post with one stick of ram in B2. It will also post with one stick of ram in B1.

Upon posting it defaulted to 2133 speed. After updating the bios and all drivers I could download from ASRock's website I was able to get a single stick to post at 3200 speeds. Verified in CPU-Z, but I still can't get both sticks to post in A2/B2. I have swapped the stick and have gotten the other one to post no problem at 3200 speed so I know they both work. This is approved ram from the QVL list, and is highly reviewed everywhere(which is why I bought it).

I have cleared CMOS, even taken out the battery for 20+ minutes, jumped pins, and tried quite a few different combinations of testing, but I may have missed a setting or two in Bio's, I am not sure.

I am looking for any advice at all. It could be something simple, or complex, or the board could just be bad, but today is my only day off and I'd like to find out. The only other thing I can think of is that the pins are bent on the mobo, but I don't want to take the cooler off just yet.

Again any help appreciated. I just want to start downloading some games and playing, but this ram issue is serious as the upgrade to 16gb of ram was something I was looking forward to.

Replies:

Posted By: biddles
Date Posted: 31 Jan 2018 at 4:07am

Well I will give it to ASRock as they responded rather quickly to my support request today and told me to RMA the board. Case closed. Newegg will replace with the same board, hopefully I don't have the same issues.