Intel Motherboards - Z370 Taichi Front USB not working

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Z370 Taichi Front USB not working

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=7541
Printed Date: 02 Aug 2025 at 10:56pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Z370 Taichi Front USB not working

Posted By: gman737
Subject: Z370 Taichi Front USB not working
Date Posted: 02 Feb 2018 at 3:10pm

" rel="nofollow - [URL=][/URL]I completed a new build with a Z370 Taichi and Intel 8700k. I am using one USB 3.0 front panel header for my Corsair C70 case, and a 3rd party card reader that uses both a USB 3.0 and 2.0 header. When I first tried to install Windows 10 off a USB stick, none of the front panel USB ports recognized the stick. When I plugged it into the back, it worked fine. Is that normal? After Windows installed all the front ports worked fine.

The real problem is that day 2 after the install, none of the front panel USB ports will read a USB 3.0 device. If I plug in a 2.0 device, some of the ports will read it. If I open Device Manager, I show a "Generic SuperSpeed USB Hub Code 43" error (USB Hub failed to reset). I tried uninstalling the device and reinstalling it. I also tried disabling the ports in UEFI and re-enabling them. No help. The rear ports work fine. Any ideas?

Replies:

Posted By: margaspeak
Date Posted: 02 Feb 2018 at 3:17pm

" rel="nofollow - Have you tried it on other PC?

Try to reformat it if it won't work.

Posted By: Animalm4st3r
Date Posted: 03 Feb 2018 at 12:23am

Front Panel Connector maybe need an additional Driver to work properly as the mainboard might only use on board USB ports till u reach windows

Posted By: gman737
Date Posted: 03 Feb 2018 at 5:41am

" rel="nofollow - Update: Did a complete reinstall of Windows. Same thing- Generic SuperSpeed USB Hub Code 43 error. I also cleared CMOS before I did the reinstall. I also unplugged all the front USB cables from the mobo and plugged in again.

I have 2 USB thumb drives, one is 2.0, other is 3.0. Both work on all the rear USB ports and on other computers. The USB 3.0 drive is not recognized on any 3.0 front panel port but will work off the 2.0 ports. The 2.0 drive will read off of all the front ports except one 3.0 port. This correlates to the SuperSpeed USB error. Again, everything worked the first day after Windows was installed.

I'm guessing it's time for a RMA?

Posted By: Animalm4st3r
Date Posted: 03 Feb 2018 at 7:01am

Okay then... just for the lols i Tried myself also only one USB 3.0 Front works...

Well then just Changed the USB Header from the upright one to the one next to the sata ports. Now both work so either i did not plug it in properly the first time or the port is faulty. But im too lazy to test this now