[ASK] I got some Error.
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=7545
Printed Date: 19 Jul 2025 at 10:52am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: [ASK] I got some Error.
Posted By: sieacara
Subject: [ASK] I got some Error.
Date Posted: 03 Feb 2018 at 3:40am
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Excuse me, Microsoft support told me to ask this forum about my computer problems. my computer crashes when idle (no running program), and then reboot but with a failed boot. This problem continues repeat over and over. My computer CPU does not want to shutdown for hours when I shutdown it. Here my Minidump file : BugCheck 3B, {c0000005, ffffe5058c8a194a, ffffbb099390dc90, 0} Probably caused by : win32kfull.sys ( win32kfull!zzzUpdateCursorImage+2a ) BugCheck D1, {84, 2, 0, fffff803cad11a69} Probably caused by : USBXHCI.SYS ( USBXHCI!Bulk_ValidateStagePointer+8d ) win32kfull.sys and USBXHCI.SYS are Windows components which means something else drove those into Fault. Further analysis of the 3B did not help while for the D1 this was indicated. fffff803`dd149238 fffff803`c9d18c71Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5601d21ccd639df9\nvlddmkm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys nvlddmkm+0x1f8c71 *****nvlddmkm.sys dated 1/3/2018 Nvidia video drivers.***** Here my BIOS information : BiosVersion = P7.10 BiosReleaseDate = 07/18/2017 BaseBoardProduct = H110M-DVS R3.0 BaseBoardVersion = CPUID: "Intel(R) Pentium(R) CPU G4560 @ 3.50GHz" MaxSpeed: 3500 CurrentSpeed: 3504 Thanks you and iam sorry fpr my bad english. |
Replies:
Posted By: Animalm4st3r
Date Posted: 03 Feb 2018 at 3:49am
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Bug check B relates to a Memory issue either hardware (faulty ram) or driver related Please run these two tests to verify your memory and find which driver is causing the problem. If you are overclocking anything reset to default before running these tests. In other words STOP!!! 1-Memtest. *Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. " http://www.memtest.org/#downiso" rel="nofollow - http://www.memtest.org/#downiso" ]Memtest86+ - Advanced Memory Diagnostic Tool *Boot from the CD, and leave it running for at least 5 or 6 passes. Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots. Any errors are indicative of a memory problem. If a known good stick fails in a motherboard slot it is probably the slot. http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html" rel="nofollow - http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html 2-Driver verifier Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier. I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature). In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu . Then, here's the procedure: - Go to Start and type in "verifier" (without the quotes) and press Enter - Select "Create custom settings (for code developers)" and click "Next" - Select "Select individual settings from a full list" and click "Next" - Select everything EXCEPT FOR "Low Resource Simulation" and click "Next" - Select "Select driver names from a list" and click "Next" Then select all drivers NOT provided by Microsoft and click "Next" - Select "Finish" on the next page. Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation. If you can't get into Windows because it crashes too soon, try it in Safe Mode. If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created. http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html" rel="nofollow - http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html Further Reading " http://support.microsoft.com/kb/244617" rel="nofollow - http://support.microsoft.com/kb/244617" ]Using Driver Verifier to identify issues with Windows drivers for advanced users |
Posted By: wardog
Date Posted: 03 Feb 2018 at 5:52am
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nvlddmkm.sys is code from your video driver. |
Posted By: wardog
Date Posted: 03 Feb 2018 at 5:59am
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DDU and a fresh VGA driver. My 2c anyways. |
Posted By: Animalm4st3r
Date Posted: 03 Feb 2018 at 6:59am
Propably yes Also windows support just unloading their resposibility here :D |
wardog wrote:Posted By: wardog
Date Posted: 03 Feb 2018 at 8:58am
Meh. If MS walked them through creating a minidump, then I guess I can see them offloading it. |
Posted By: sieacara
Date Posted: 03 Feb 2018 at 3:40pm
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I just use overclock for my RAM. because my RAM support 2400Mhz so I select RAM 2400 on overclock menu. Ok i will try it. |
Posted By: sieacara
Date Posted: 08 Feb 2018 at 7:08pm
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Thanks for your help, My computer problem is RAM. Thanks guys, you are helpful. |