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J3455B-ITX cannot access BIOS

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=7558
Printed Date: 12 Mar 2025 at 7:25pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: J3455B-ITX cannot access BIOS
Posted By: windyboi
Subject: J3455B-ITX cannot access BIOS
Date Posted: 03 Feb 2018 at 8:21pm
" rel="nofollow - Hello

I have recently built a box with J3455B-ITX and have installed the latest pfSense on it.

I have been having major problems with latency spikes with this board/CPU. Not sure if it's an OS problem or hardware problem. Anyway, I'm trying to get into the BIOS to have a look see if any settings can be changed to reduce my latency spikes (any advice appreciated here).

However, when I reboot and press F2 or DEL, I am taken to a completely black blank screen. Has anyone seen this before? Any way other way of accessing the BIOS? I have tried numerous times.

Thank you



Replies:
Posted By: Stefan75
Date Posted: 04 Feb 2018 at 1:19am
I heard that running pfsense/freebsd on the Apollo Lake boards is tricky.
You can find a lot of info on the pfsense forum!


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http://cellarcinema.info


Posted By: szimbola
Date Posted: 04 Feb 2018 at 2:14am
" rel="nofollow -
Hi 
I've just spent a day trying to use J3455B-ITX as an OPNSense router. I did extensive research, updated the BIOS to the latest release, disabled C states, disabled ACPI, nothing helped. 
-1: could you write me please what the clue installing OPNSense/pfSense was ? 
-2: in my utter despair I've installed Ubuntu Srv & installed opnsense on KVM, which runs like a charm 
-3: my time was spent uselessly, since the board doesn't recognize any PCIe NICs 

Ad accessing BIOS: I had issues as well, but I've solved them by setting 5sec boot menu delay AND by using the HDMI connector instead of the VGA 

Regards

Szimbola


Posted By: szimbola
Date Posted: 04 Feb 2018 at 2:16am
Hi, BTW. did you manage to install any NICs? 
Ive opened a topic about that:  http://forum.asrock.com/forum_posts.asp%3cTID=7562&title=j3455bitx-pcie-nics-dont-work" rel="nofollow - J3455B-ITX PCIE NICs don't work

Thanks & Regards

Peter 


Posted By: windyboi
Date Posted: 04 Feb 2018 at 2:40am
Originally posted by szimbola szimbola wrote:

http://forum.asrock.com/RTE_textarea.asp%3cmode=quote&ID=44579&CACHE=733" rel="nofollow -
Hi 
I've just spent a day trying to use J3455B-ITX as an OPNSense router. I did extensive research, updated the BIOS to the latest release, disabled C states, disabled ACPI, nothing helped. 
-1: could you write me please what the clue installing OPNSense/pfSense was ? 
-2: in my utter despair I've installed Ubuntu Srv & installed opnsense on KVM, which runs like a charm 
-3: my time was spent uselessly, since the board doesn't recognize any PCIe NICs 

Ad accessing BIOS: I had issues as well, but I've solved them by setting 5sec boot menu delay AND by using the HDMI connector instead of the VGA 
Hi, I installed pfSense rather easily as per the pfSense documentation. It went quite smoothly if I'm honest. See my response below regarding PCIe NIC. 

Will try your suggestion for BIOS, how did you set 5 sec boot menu?

Thanks

Originally posted by szimbola szimbola wrote:

Hi, BTW. did you manage to install any NICs? 
Ive opened a topic about that:  http://forum.asrock.com/forum_posts.asp%3cTID=7562&title=j3455bitx-pcie-nics-dont-work" rel="nofollow - J3455B-ITX PCIE NICs don't work

URL doesn't work, but I'm afraid mine was quite simple, I didn't need to do any additional installation as such it was just plug and play for me. Perhaps the pfSense software came with the necessary drivers? For reference, the card I used was DELL INTEL 1000 PRO PCI-E QUAD GIGABIT NETWORK CARD - YT674 - D96950-006


Posted By: szimbola
Date Posted: 04 Feb 2018 at 3:32am
" rel="nofollow - Hi, 
thanks! The delay I mean is called Setup Prompt Timeout. 
Could you please write me which revision (silk screened on the board below the J3455B-ITX, mine is 1.02)  of this board are you using and also which BIOS release (my release is 1.3) ? 
Thanks




Posted By: windyboi
Date Posted: 04 Feb 2018 at 3:52am
Originally posted by szimbola szimbola wrote:

" rel="nofollow - Hi, 
thanks! The delay I mean is called Setup Prompt Timeout. 
Could you please write me which revision (silk screened on the board below the J3455B-ITX, mine is 1.02)  of this board are you using and also which BIOS release (my release is 1.3) ? 
Thanks

How do I change the "Setup Prompt Timeout" when I can't access the BIOS? I also can't check BIOS version as still having problems getting in to it, I am getting no video output on my HDMI.

Originally posted by Stefan75 Stefan75 wrote:

I heard that running pfsense/freebsd on the Apollo Lake boards is tricky.
You can find a lot of info on the pfsense forum!
It seems to just be issues with the booting, I can't seem to find any issues relating to network latency. Either way, that's off topic for this post, I want  to try and get access to my BIOS


Posted By: szimbola
Date Posted: 04 Feb 2018 at 4:07am
-Switch Off
-Put the CLRMOS jumper to the Clear position (take a look into the handbook) & wait a few secs
-Put it back into normal pos. 
-after this I was able to get into the BIOS, then Ive set the delay etc
If it does not help, try to disconnect any boot device (SATA ports, USB), that has taken me automatically to BIOS


Posted By: windyboi
Date Posted: 04 Feb 2018 at 4:50am
" rel="nofollow -
Originally posted by szimbola szimbola wrote:

-Switch Off
-Put the CLRMOS jumper to the Clear position (take a look into the handbook) & wait a few secs
-Put it back into normal pos. 
-after this I was able to get into the BIOS, then Ive set the delay etc
If it does not help, try to disconnect any boot device (SATA ports, USB), that has taken me automatically to BIOS

Hi, thank you. Clearing CMOS helped :). The motherboard says revision 1.02 and my BIOS says UEFI version P1.20. Hope that helps you

I think I'm going to try to downgrade to pfSense 2.3.5 to see if fixes my latency issues. Are there any settings in the BIOS I should look at changing regarding what may be causing network latency issues that you are aware of? I think I read to turn C States off, I may try it


Posted By: windyboi
Date Posted: 04 Feb 2018 at 6:22am
" rel="nofollow - I have tried using pfSense memstick image on 5 different USB sticks, creating using dd on OSX and Rufus on Windows.... BIOS can not see USB! I can't remember how I initially got it to boot from pfSense 2.4 USB but now some reason I cannot go to 2.3.5! Any idea?



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