Intel Motherboards - ---SOLVED--- X299E-ITX/ac SNAG :(

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---SOLVED--- X299E-ITX/ac SNAG :(

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=7582
Printed Date: 03 Aug 2025 at 12:35pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: ---SOLVED--- X299E-ITX/ac SNAG :(

Posted By: duckface
Subject: ---SOLVED--- X299E-ITX/ac SNAG :(
Date Posted: 05 Feb 2018 at 11:45pm

Hello people, I love the challenge of troubleshooting PCs but this time I need your help. Unhappy

I'm building a new computer (mini moster in 2066) , but yesterday I assembled all the parts and I'm having black screen crashes all the time and I can rarely success to boot, most part of the time I hear 5 beeps.

MOTHERBOARD ............... ASROCK SOCKET 2066 MINI ITX X299E-ITX/AC.

CPU..................................INTEL 6-CORE 7800X 140W TDP.

GPU..................................ASUS NVIDIA GTX 1060 6GB.

RAM..................................CORSAIR DDR4 3000MHZ 16GB CMSX32GX4M2A3000C16.

DRIVE...............................SAMSUNG 960 EVO NVME M.2 256GB MZ-V6E250.

CPU FAN...........................COOLER MASTER MASTER LIQUID PRO 120 230W TDP.

POWER SUPPLY.................CORSAIR SF600 600W.

CASE.................................LIAN LI PC-TU100 (I had to cut some aluminium inside to fit the fan).

*all the parts are new except the gpu.

I'm not sure if the 5 beeps are related to GPU or to CPU, or even the NVME or motherboard. Ideas? Confused

Replies:

Posted By: wardog
Date Posted: 06 Feb 2018 at 12:43am

" rel="nofollow - Can I assume this happens more so when under load?

Seeing some throttling there too I'm betting?

Posted By: Animalm4st3r
Date Posted: 06 Feb 2018 at 1:15am

A:Please refer to below form for the beep code and debug code of AMI UEFI BIOS.

Condition	Beeps Code	Debug Code
Normal	No beep	With goodnight LED enabled, debug code will disappear after the beep.
Bad CPU	No beep	No debug code
Bad memory	No beep	45
Without memory	3 long beeps	53
Without CPU	No beep(No Power)	No debug code
Without VGA card	5 long beeps	Beeps at"d6", then show "0d"

Posted By: Animalm4st3r
Date Posted: 06 Feb 2018 at 1:16am

Answer:The following are AMI BIOS Beep Codes that can occur.

Beep Code	Descriptions
1 short	Memory refresh timer error.
2 short	Parity error.
3 short	Main memory read / write test error.
4 short	System timer failure.
5 short	Process error.
6 short	Keyboard controller BAT test error.
7 short	General exception error.
8 short	Display memory error.
9 short	ROM BIOS checksum error.
10 short	CMOS shutdown Read/Write error.
11 short	Cache Memory bad.

Posted By: duckface
Date Posted: 06 Feb 2018 at 1:32am

The screen freezes in the ASROCK logo page (before windows). I can't even boot to windows so I can't tell about load but yes there is some throttling at start.

So we have a process error I guess but still too many suspects, thanks for the tables.

Posted By: Animalm4st3r
Date Posted: 06 Feb 2018 at 1:40am

But that would mean you have a bios error wich is unlikely

Posted By: duckface
Date Posted: 06 Feb 2018 at 1:47am

I know! and all parts are new except the graphics card, it's weird.

The bios it"s UEFI P1.00

Posted By: Animalm4st3r
Date Posted: 06 Feb 2018 at 1:52am

try removing the Graphics card and use Integrated Graphics

Posted By: duckface
Date Posted: 06 Feb 2018 at 2:01am

The moherboard ASROCK X299E-ITX/ac don't have integrated graphics.

I will be able to test a new GPU tomorrow but I have the feeling it's not that.

UEFI updated to L1.03, same problem.

Posted By: wardog
Date Posted: 06 Feb 2018 at 11:19am

duckface wrote:

The screen freezes in the ASROCK logo page (before windows). I can't even boot to windows so I can't tell about load but yes there is some throttling at start.

So we have a process error I guess but still too many suspects, thanks for the tables.

Small Case + Water Cooling = Must place a fan directly over the VRM section of the MB

My original post and this is what I believe is your issue. Hot VRMs.

Posted By: jclausius
Date Posted: 06 Feb 2018 at 11:49pm

" rel="nofollow - @duckface - are you using the x299e-itx water block from bitspower ( https://www.bitspower.com/html/product/pro_show.php?products_id=5412 )?

-------------
x299e-itx/ac | i7-7820X@3.60GHz | 32GB - 4x8GB Quad Channel@3000MHz GSkill DDR4 | nVidia GTX 1060M w/ 6GB GDDR5 | Samsung 960 Pro 512GB | Samsung 960 Pro 1TB | 160GB Seagate Momentus | Panasonic UJ265

Posted By: Xaltar
Date Posted: 07 Feb 2018 at 2:09am

wardog wrote:

duckface wrote:

The screen freezes in the ASROCK logo page (before windows). I can't even boot to windows so I can't tell about load but yes there is some throttling at start.

So we have a process error I guess but still too many suspects, thanks for the tables.

Small Case + Water Cooling = Must place a fan directly over the VRM section of the MB

My original post and this is what I believe is your issue. Hot VRMs.

Agreed, The Bitspower block designed for that board additionally cools the VRMs. This is a common issue when water cooling in a small case with ITX boards, due to the size of the board and space limitations the VRM section is usually pretty small (tho the 299 ITX is beefier than most) and cooling is tricky to implement as large heat sinks would take up real estate on the board and cause components to foul on them.

Try placing a fan over the VRMs, to test you can just rest it carefully on top of your block and IO backplane. If that sorts you out then you will need to figure out a way to improve airflow in that area.

-------------

Posted By: wardog
Date Posted: 07 Feb 2018 at 2:35am

jclausius wrote:

" rel="nofollow - @duckface - are you using the x299e-itx water block from bitspower ( https://www.bitspower.com/html/product/pro_show.php?products_id=5412 )?

He isn't.

This is posted in his first post:
CPU FAN...........................COOLER MASTER MASTER LIQUID PRO 120 230W TDP.

Which is exactly why asked what I did.

ITX boards are notorious for being crammed tight. IMO, in a small case with prolly small quiet fans there prolly isn't any or much air going over the VRMs now that an AiO WC is used. Only worsening a bad situation.

Posted By: jclausius
Date Posted: 07 Feb 2018 at 3:25am

wardog wrote:

He isn't.

This is posted in his first post:
CPU FAN...........................COOLER MASTER MASTER LIQUID PRO 120 230W TDP.

Posted By: wardog
Date Posted: 07 Feb 2018 at 3:28am

BTW, nice boards guys.

I've never been one to build HTPCs. Especially ones based on ITX or M-ITX boards.

Posted By: duckface
Date Posted: 24 Feb 2018 at 11:03pm

The snag has been solved! sorry for the delay and thank you very much for all your help, I learned a lot here.

ROOT CAUSE : BAD GPU.

Animalm4st3r gets some credit Clap

Honorable mention to wardog Beer

This computer will serve mainly for music production and I'm satisfied overall but I had to abandon the idea of overlocking for 2 reasons: 1. Unconfortable noise. 2. Extra heating hard to handle on a mini itx. Also, I did not even knew that the VRM heated so mush. So you can consider that for your future builds.

Peace!

Posted By: Animalm4st3r
Date Posted: 25 Feb 2018 at 1:05am

Yay CREDITS.
Glad to hear that it works now