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ASRock Z370 ITX/ac dont work DDR4-a1 slot

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=7750
Printed Date: 31 Jul 2025 at 5:10pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: ASRock Z370 ITX/ac dont work DDR4-a1 slot
Posted By: Alexanst
Subject: ASRock Z370 ITX/ac dont work DDR4-a1 slot
Date Posted: 20 Feb 2018 at 7:00am
" rel="nofollow - Fatal1ty Z370 Gaming-ITX/ac | I7 - 8700K | G.Skill TrindentZ F4-3200C16D-16GTZ (2x8)| UEFI 1.4
Dont work with 2xDDR4 (A1&B1). Work only DDR4_B1 8gb. WHY???



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Asrock z370 Fatality ITX/ G.Skill F4-3200C16D-16GTZ/



Replies:
Posted By: ASRock_TSD
Date Posted: 23 Feb 2018 at 11:00am

Dear Alexanst,

 

Thank you for choosing ASRock.

 

Regarding your case, we have built a system to test, G.Skill TrindentZ F4-3200C16D-16GTZ can work fine on Fatal1ty Z370 Gaming-ITX/ac.

 

We provide some suggestion to try.

1.       Please install each memory once a time on each slot to check.

2.       Please clear CMOS to load BIOS default.

3.       Please install the memory module on another system to check if memory module works fine.

4.       Because the memory controller is inside the CPU, if possible, please change another CPU to check.

 

Thank you!

Yours truly,

ASRock TSD




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