Ab350 pro4 no post, incompatible ram?
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=7777
Printed Date: 16 Nov 2024 at 7:08am Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Ab350 pro4 no post, incompatible ram?
Posted By: Plagueis76
Subject: Ab350 pro4 no post, incompatible ram?
Date Posted: 22 Feb 2018 at 9:24am
" rel="nofollow - New build: Ab350 pro4 A6-9500 cpu to use for bios update for ryzen 2200 Gskill f4-3200c16d-8gtzb (not on compatibility list)
Same issue here: http://forum.asrock.com/forum_posts.asp?TID=7731&KW=A6-9500&PID=45411&title=ab350-pro4-dead-motherboard#45411
Knowing the ram was not on the compatibility list, i was hoping to get lucky since the 16gtzb was on the list. I just didnt need 16gb of ram.
Should i try to replace the ram first? I having the same symptoms as link above.
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Replies:
Posted By: JohnM
Date Posted: 22 Feb 2018 at 6:50pm
My own experience is that I have more than enough trouble with things that are on the compatibility list, without risking things that are not! Try clearing the CMOS and booting with just one stick of RAM at a time.
------------- ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110
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Posted By: Plagueis76
Date Posted: 22 Feb 2018 at 8:53pm
I will never make the mistake of straying from the compatibility list again, that's for sure. Now I have more variables for troubleshooting than desired. I cleared CMOS ( removed battery & switched CMOS jumper) for approximately 20 minutes. Ill try it a couple more times with just a single stick of ram. Will update as soon as possible. Thanks for the reply, JohnM.
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Posted By: Plagueis76
Date Posted: 22 Feb 2018 at 10:00pm
Cleared CMOS again and tried a single stick of ram in all possible combinations. Still no POST. Im going to buy some ram off the compatibility list to rule that out and also a new processor just in case. Will update when possible.
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Posted By: Plagueis76
Date Posted: 23 Feb 2018 at 2:52am
I purchase the new components a few hours ago. Then i decided to do a CMOS clear again. This time, i let it clear for 4 hours. That did the trick. Now I need to cancel my order. Thanks for the help JohnM!
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Posted By: JohnM
Date Posted: 23 Feb 2018 at 8:02am
" rel="nofollow - Wow, 4 hours! I'll remember that - it might come in useful in the future. Does it POST in dual channel mode too?
------------- ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110
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Posted By: Plagueis76
Date Posted: 23 Feb 2018 at 9:09am
There is a thread on this forum that suggest 4 hours to completely rule out bios corruption. But after further investigation of my problem, quite embarrassed i may add, I'm pretty sure everything was ok from the get go. I was using a dvi cable at home while diagnosing the problem. Turns out the cable is faulty. I took the pc to work and performed the extra CMOS clears and then hooked it up to the dvi monitor at work. That's when I thought I had fixed everything. Brought it back home and no video. Swapped to a HDMI on my tv and it worked. This whole crisis could have been avoided if i did some simple troubleshooting first. Also it doesn't help that the default for the system speaker was off. I figured i would have heard some sort of beep sequence. If this gets stickied as "dummy of the year", i wouldn't be surprised.
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Posted By: Plagueis76
Date Posted: 23 Feb 2018 at 9:11am
And answer to your question yes, it POSTs in dual channel as well. Ram works fine, but not to full potential. Currently at 2133 instead of 3200. Even after flashing bios to 4.63. Will play around some to increase it.
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Posted By: JohnM
Date Posted: 23 Feb 2018 at 9:15am
Never mind. The fact that you can admit your mistakes is a good thing and maybe it will help someone else with a similar problem. I'm glad you sorted it out in the end.
------------- ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110
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Posted By: kerberos_20
Date Posted: 23 Feb 2018 at 9:37pm
isnt faster to switch jumper ,then turn on pc it will reboot fewtimes, then switch jumper back or start up pc, than hit reboot like a madman until recovery gets trigerred which is same as cleared cmos both takes under minute time
------------- http://valid.x86.fr/diq4l4" rel="nofollow"> http://www.userbenchmark.com/UserRun/47132492" rel="nofollow - userbenchmark
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Posted By: Plagueis76
Date Posted: 23 Feb 2018 at 9:47pm
interesting, ill keep that in mind.
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Posted By: JohnM
Date Posted: 23 Feb 2018 at 10:52pm
I haven't heard of that technique. I was always led to believe that the motherboard should never ever be powered up with the Clear CMOS jumper in the "Clear" position. Perhaps 20 years ago this caused irreparable damage but it's safe now. I really don't know.
------------- ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110
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Posted By: kerberos_20
Date Posted: 24 Feb 2018 at 5:35am
never had such an issue even 20 years ago maybe u could damage it if u switch jumper when pc is still running...that could short things out
------------- http://valid.x86.fr/diq4l4" rel="nofollow"> http://www.userbenchmark.com/UserRun/47132492" rel="nofollow - userbenchmark
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Posted By: wardog
Date Posted: 24 Feb 2018 at 8:48am
kerberos_20 wrote:
never had such an issue even 20 years ago maybe u could damage it if u switch jumper when pc is still running...that could short things out
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It's harsh, and not necessary.
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