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AB350 GAMING-ITX/AC and Corsair CMK16GX4M2B3000C15

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=7788
Printed Date: 18 Oct 2024 at 4:45pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: AB350 GAMING-ITX/AC and Corsair CMK16GX4M2B3000C15
Posted By: Burnhill
Subject: AB350 GAMING-ITX/AC and Corsair CMK16GX4M2B3000C15
Date Posted: 23 Feb 2018 at 4:04am
Hi,

I have to be honest, I'm getting a bit lost with my Ryzen 5 1600, the AB350 GAMING-ITX/AC and http://www.amazon.co.uk/gp/product/B0134EW7G8" rel="nofollow - Corsair CMK16GX4M2B3000C15 memory I'm running.

I've had some weird freezes, reboots and hangups so I decided to run MemTest86 to check if there was a problem with the two 8BG sticks I used.

I was surprised that I couldn't even finish a full test as first I would get about 2000 errors and finally freezing with [CPU Error] Could not start CPU 0 about 80% through the full test.

Now I'm confused, as I went and checked the memory compatibility with the AB350 GAMING-ITX/AC and realised that my specific ram is found under 'Memory QVL (Raven Ridge)' not 'Memory QVL'. Does this mean that the Corsair RAM I'm running is not compatible with the AB350 GAMING-ITX/AC if running Ryzen 5 1600? Only if I'm running Raven Ridge?

Also, would all this account for the errors I'm getting or is the RAM just busted? The whole system is only about 3 months old.

Thanks for the help.

PJ





Replies:
Posted By: chubalz
Date Posted: 23 Feb 2018 at 4:08am
" rel="nofollow - what is your BIOS now?

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Ryzen 5 1600 3.80ghz @1.3375v
Asrock X370 Gaming X 5.20 Bios
CM MA610P
Aorus Xtreme Gtx1080ti
Gskill Trident Z RGB F4-300016D-16GTZR @2800mhz
SamsungEvo 250
2Tb Firecuda
1Tb WDBlack
Corsair RM650X


Posted By: Burnhill
Date Posted: 23 Feb 2018 at 4:24am
BIOS is 3.6.

Also, any reason why MemTest86 gives this for the RAM?:

Total Physical Memory: 16454M (14274 MB/s)
  DIMM Slot #0: PC4-17000 DDR4 2134MHz / 15-15-15-36 /  
  DIMM Slot #1: PC4-17000 DDR4 2134MHz / 15-15-15-36 /

On http://www.corsair.com/en-gb/vengeance-lpx-16gb-2x8gb-ddr4-dram-3000mhz-c15-memory-kit-black-cmk16gx4m2b3000c15" rel="nofollow - this page it says:

Speed: 3000MHz
Tested Latency: 15-17-17-35
Voltage: 1.35V

Which I was expecting.... 


Posted By: datonyb
Date Posted: 23 Feb 2018 at 4:58am
try these solutions
reseat the ram making sue its fully inserted

then test one stick at a time to see if its a bad stick


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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: datonyb
Date Posted: 23 Feb 2018 at 4:59am
ps your ram needs the bios setting to be at xmp to run at 3000


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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: JohnM
Date Posted: 23 Feb 2018 at 5:00am
" rel="nofollow - Have you tried running MemTest in single thread mode?

I think that there are two memory QVLs because the default maximum speed has been raised from 2667 MHz to 2933 MHz for Raven Ridge. Strictly speaking, anything over 2667 MHz for your 1000-series Ryzen is an overclock, while anything over 2933 MHz for Raven Ridge is an overclock.


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ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110


Posted By: Burnhill
Date Posted: 23 Feb 2018 at 5:25am
Thanks for the replies guys. I've set the RAM to 2933 which is apparently the http://www.asrock.com/MB/AMD/Fatal1ty%20AB350%20Gaming-ITXac/index.asp#MemoryRR" rel="nofollow - supported speed for these sticks on this MOBO . The BIOS shows the new speed correctly but MemTest86 still shows them as 2134MHz and 15-15-15-36 rather than the 15-17-17-35 I set them to in BIOS.

Just running single thread to see what happens.


Posted By: Burnhill
Date Posted: 23 Feb 2018 at 5:26am
" rel="nofollow -
Originally posted by JohnM JohnM wrote:

I think that there are two memory QVLs because the default maximum speed has been raised from 2667 MHz to 2933 MHz for Raven Ridge. Strictly speaking, anything over 2667 MHz for your 1000-series Ryzen is an overclock, while anything over 2933 MHz for Raven Ridge is an overclock.

Does that mean I should run it at 2667 MHz if I wanted to run it at 'stock' speeds on my CPU? Only go 2933 if I wanted to push it?


Posted By: JohnM
Date Posted: 23 Feb 2018 at 5:39am
" rel="nofollow - Yes, I believe so. By choosing 2933 MHz you're "overclocking" the Ryzen's memory controller and a lot of other stuff too, including the Infinity Fabric. The only reason I can think of why you would want to revert to "stock" though is to set a baseline for some benchmarking you plan to do. Since you've bought the faster memory and you can run it at 2933, then why wouldn't you?

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ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110


Posted By: kerberos_20
Date Posted: 23 Feb 2018 at 5:46am
as i can see from your memtest results, u dont have random errors, it seems u get errors at exact same bit (2nd bit from right)
this could be resolved with subtimings (tfaw, twrt, tref...etc)

but before that, try to reduce freqency a bit to see if there will be any change.
if there wont be any changes, then signal between cpu n ram is unstable which could be resolved with voltages/resistances


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http://valid.x86.fr/diq4l4" rel="nofollow">
http://www.userbenchmark.com/UserRun/47132492" rel="nofollow - userbenchmark


Posted By: Burnhill
Date Posted: 23 Feb 2018 at 7:36am
" rel="nofollow - Right, after setting the speed to 2933 MHz as I mentioned earlier, I've now run single CPU and multithreading (1 pass each) successfully without any errors. (Yay!)

I'd like to make sure all is well with the CPU too, what's the best tool to test that? How about an overall hardware test (I'm running Win 10)?

Also, are there any potential issues updating BIOS to 4.40 at this stage? I noticed there was update available.

Oh, and why does MemTest86 report my memory so wrong? 2933 MHz at 15-17-17-35 vs 2133 MHz at 15-15-15-36.

Will prob still run a full 4 passes overnight to make sure it's all kosher. Thank you all for the help, feel more relieved now.


Posted By: JohnM
Date Posted: 23 Feb 2018 at 7:47am
AIDA64 is a pretty thorough test and produces an extensive report. It's not free but you can evaluate it for 30 days, which causes some of the information in the report to be redacted.

I would avoid BIOS 4.40 as it is broken in many places. The beta 4.43 is much better, but as you're not using a Raven Ridge APU you might be better sticking with 3.60 for the time being.


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ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110


Posted By: Burnhill
Date Posted: 23 Feb 2018 at 8:47am
Originally posted by JohnM JohnM wrote:

AIDA64 is a pretty thorough test and produces an extensive report. It's not free but you can evaluate it for 30 days, which causes some of the information in the report to be redacted.

I would avoid BIOS 4.40 as it is broken in many places. The beta 4.43 is much better, but as you're not using a Raven Ridge APU you might be better sticking with 3.60 for the time being.

Thanks JohnM, will stick to 3.60 for now.


Posted By: Burnhill
Date Posted: 23 Feb 2018 at 3:33pm
Just to let people know, ran MemTest86 with 4 passes of full test with multithreading without a single error. Also ran IntelBurnTest with multiple stress levels and no issues.

Thanks again to everyone for the help! Handshake


Posted By: JohnM
Date Posted: 24 Feb 2018 at 12:58am
Sounds like you're in a much happier place than when you started. Glad you got there.

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ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110



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