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USB 3.0 issues & LAN questions X399 taichi

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=7800
Printed Date: 23 Jul 2025 at 12:48am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: USB 3.0 issues & LAN questions X399 taichi
Posted By: wicuttreesllc
Subject: USB 3.0 issues & LAN questions X399 taichi
Date Posted: 24 Feb 2018 at 5:36am
" rel="nofollow - Is there any reason why i wouldn't be able to use both usb 3.0 board headers and rear ports at the same time??

attempting to do so puts the USB 3.0 board header 3_11_12  out of commission
am i not allow to run all usb 3 ports?

additionally is there a way to run the built in wireless & the LAN port at the same time?
when i have the wireless turned on it automatically turns the LAN port off.


X399 taichi board



Replies:
Posted By: MisterJ
Date Posted: 24 Feb 2018 at 6:09am
wicuttreesllc, sounds like you need to contact ASRock Support (open a ticket).  I would think both of these should be OK.  Make sure you do an F9 and F10 first and tell us what BIOS/UEFI you are running.  Enjoy, John.


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Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD


Posted By: wicuttreesllc
Date Posted: 24 Feb 2018 at 7:41am
running 1.80
usb 3's are apparently working out of the blue
but the lan issue still remains.

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Taichi x399, TR 1900x, Samsung 960 pro 512gb(boot drive), Samsung pm961 1T(storage), Gskill FlareX f4-3200C14D-16GFX, Radeon r9 270, Acrtic Freezer 33TR, Windows 10 1709.16299.248
bios UEFI 1.80


Posted By: wardog
Date Posted: 24 Feb 2018 at 8:13am
" rel="nofollow - Latest X399 Chipset Drivers, Win10x64
https://support.amd.com/en-us/download/chipset?os=Windows+10+-+64


Change your wired IP to Static and assign an IP. That should stop the disconnect.


Posted By: wicuttreesllc
Date Posted: 05 Mar 2018 at 12:05pm
" rel="nofollow - Still having USB 3 issues across the board.   random disconnects are logged with windows (extremely annoying- multitudes logged per hour)
reinstalled drivers.  no avail.
are there any solid linux options at this time.  or do i have to stick with microsoft's nightmare for longer?


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Taichi x399, TR 1900x, Samsung 960 pro 512gb(boot drive), Samsung pm961 1T(storage), Gskill FlareX f4-3200C14D-16GFX, Radeon r9 270, Acrtic Freezer 33TR, Windows 10 1709.16299.248
bios UEFI 1.80


Posted By: wardog
Date Posted: 05 Mar 2018 at 12:32pm
" rel="nofollow - Did the static IP take care of your lan issue?

What devices, specifics please, are you using, and what are they attached to preform?

I ask for specifics as I wonder if you're nearing the limit for self-powered from the USB ports. Have you looked to check the Available Power in Device Mgr?




Posted By: wicuttreesllc
Date Posted: 02 Nov 2018 at 3:06am
Still having USB 3 issues.
USB  type C -- 3.1 gen 2 port works flawlessly.  however none of the other usb 3's work properly 
including the "usb 3.1 G2 type A"




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Taichi x399, TR 1900x, Samsung 960 pro 512gb(boot drive), Samsung pm961 1T(storage), Gskill FlareX f4-3200C14D-16GFX, Radeon r9 270, Acrtic Freezer 33TR, Windows 10 1709.16299.248
bios UEFI 1.80



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