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Ryzen 3 2200G + AB350 Gaming ITX/ac APU error

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=7846
Printed Date: 11 May 2024 at 2:46am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Ryzen 3 2200G + AB350 Gaming ITX/ac APU error
Posted By: siuying
Subject: Ryzen 3 2200G + AB350 Gaming ITX/ac APU error
Date Posted: 27 Feb 2018 at 1:42am
I have just built a Ryzen 3 2200G + AB350 board. During install windows, the iGPU have been working, but after windows installation and install every updated driver, windows device manager show Vega 8 with a yellow ! with error 43.

I had updated to firmware 4.43, with latest AMD chipset driver and display driver. I had a 1060 so I can still use everything, just wonder what happened to the APU and would like to fix it.



Replies:
Posted By: JohnM
Date Posted: 27 Feb 2018 at 3:59am
Install the chipset driver first, and then the display driver.

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ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110


Posted By: Johannes
Date Posted: 27 Feb 2018 at 5:58am
Originally posted by siuying siuying wrote:

I have just built a Ryzen 3 2200G + AB350 board. During install windows, the iGPU have been working, but after windows installation and install every updated driver, windows device manager show Vega 8 with a yellow ! with error 43.

I had updated to firmware 4.43, with latest AMD chipset driver and display driver. I had a 1060 so I can still use everything, just wonder what happened to the APU and would like to fix it.

I had this issue and realized that my Windows 10 install was outdated. I created a new one with Windows Media Creator and made a fresh install of version 1709 and it worked like a charm. I followed the advise elsewhere on this forum and installed the chipset drivers before the APU/graphics drivers, FWIW.

Best of luck.


Posted By: mazssj
Date Posted: 27 Feb 2018 at 6:05am
" rel="nofollow -
Originally posted by Johannes Johannes wrote:

Originally posted by siuying siuying wrote:

I have just built a Ryzen 3 2200G + AB350 board. During install windows, the iGPU have been working, but after windows installation and install every updated driver, windows device manager show Vega 8 with a yellow ! with error 43.

I had updated to firmware 4.43, with latest AMD chipset driver and display driver. I had a 1060 so I can still use everything, just wonder what happened to the APU and would like to fix it.

I had this issue and realized that my Windows 10 install was outdated. I created a new one with Windows Media Creator and made a fresh install of version 1709 and it worked like a charm. I followed the advise elsewhere on this forum and installed the chipset drivers before the APU/graphics drivers, FWIW.

Best of luck.


Hello,

Which Chipset Drivers did you use?


Posted By: Johannes
Date Posted: 27 Feb 2018 at 6:08am
Originally posted by mazssj mazssj wrote:

" rel="nofollow -
Originally posted by Johannes Johannes wrote:

Originally posted by siuying siuying wrote:

I have just built a Ryzen 3 2200G + AB350 board. During install windows, the iGPU have been working, but after windows installation and install every updated driver, windows device manager show Vega 8 with a yellow ! with error 43.

I had updated to firmware 4.43, with latest AMD chipset driver and display driver. I had a 1060 so I can still use everything, just wonder what happened to the APU and would like to fix it.

I had this issue and realized that my Windows 10 install was outdated. I created a new one with Windows Media Creator and made a fresh install of version 1709 and it worked like a charm. I followed the advise elsewhere on this forum and installed the chipset drivers before the APU/graphics drivers, FWIW.

Best of luck.


Hello,

Which Chipset Drivers did you use?

I obtained the chipset drivers direct from AMD. I posted the link I used http://forum.asrock.com/forum_posts.asp%3cTID=7807&PID=46137&title=wifi-bsod-on-ab350-gaming-mitx-ac#46137" rel="nofollow - here . It was noted elsewhere on this forum that the chipset drivers may overwrite the GPU driver files if installed in the wrong order. I decided not to take the chance and followed that advise. YMMV!


Posted By: siuying
Date Posted: 27 Feb 2018 at 9:07am
" rel="nofollow - I?™ve uninstall AMD chipset drivers and display driver, then reinstall chipset driver first, and whql Radeon software 17.40.3701 and no luck. Do I have to reinstall windows to fix this?


Posted By: siuying
Date Posted: 27 Feb 2018 at 9:09am
" rel="nofollow - Thanks, I do have latest version of windows now, don?™t sure if I had install the driver in that order...


Posted By: MisterJ
Date Posted: 27 Feb 2018 at 9:40am
siuying, I am not sure the driver install order makes a difference, just make SURE to get your drivers here: https://support.amd.com/en-us/download" rel="nofollow - https://support.amd.com/en-us/download
W10.1709.16299.248 use winver in Run dialog.
Enjoy, John.


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Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD


Posted By: siuying
Date Posted: 27 Feb 2018 at 8:27pm
Update: ASRock support suggested i set the primary video adapter to iGPU (Advanced > AMD PBS ) then Vega worked as expected.


Posted By: GorillaP
Date Posted: 17 Aug 2018 at 1:14am
I'm running into the same exact problem.
I have the samre exact motherboard and CPU.
Latest Windows10 fresh install with all updates. Latest 5.00 BIOS. Latest AMD drivers.
 Code 43 that I still cant get rid of. Same issue over and over.

I was able to get the APU working by following some of the directions above.
I removed all AMD drivers, rebooted to BIOS. Set iGPU to forced and set internal to primary. Connected HDMI cable to internal HDMI port. Booted to Windows, installed Chipset drivers, then installed Graphics drivers. All was fine, but I cant find a way to switch back to by graphics card and still have the internal graphics show up without the code43, let alone do any kind of hybrid graphics or use internal graphics for low intensity tasks and switch to GPU for gaming.



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