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My new X370 Pro4

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=7850
Printed Date: 18 Jul 2025 at 10:17pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: My new X370 Pro4
Posted By: Sandman1070
Subject: My new X370 Pro4
Date Posted: 27 Feb 2018 at 3:15am
" rel="nofollow - Hello all.  I just recently(Friday) purchased the new ASRock X370 Pro4 MB, G.SKILL F4-3200C14D-16GFX memory, a Corsair H115iPro, and some other misc items.  I put it all together(not my first time) and the system will turn on, fans spin up, light on the aio comes on and cycles, but I get no picture, no post beep codes, nothing.  I've tried the checking all cables, swapping memory around in the slots(one at a time also), only having the necessary things connected to boot.  Just does the same thing.  I noticed a fan wasn't working so I moved it from one of the case fan plugs to another and the fan started to work.  So if one of my case fan headers isn't working could it be that the board has something else wrong with it?  I've been beating my head against the wall since Saturday and can't figure it out.  Any ideas?  I sent a ticket to support, just figured I'd check in here also.  Thank you. 



Replies:
Posted By: datonyb
Date Posted: 27 Feb 2018 at 3:17am
what cpu are you using
and please leave the text in normal white so we can read it easily


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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: Sandman1070
Date Posted: 27 Feb 2018 at 3:21am
Originally posted by datonyb datonyb wrote:

what cpu are you using
and please leave the text in normal white so we can read it easily

Sorry about the text, not sure why it was like that.  I am using the Ryzen 1800X.  This is also the new X370 Pro4 that was just released Friday(The "budget" friendly one) The only bios available for it is a beta one, but that doesn't help cause I cannot get into my bios.  Cry


Posted By: MisterJ
Date Posted: 27 Feb 2018 at 5:02am
" rel="nofollow - Sandman1070, do you have a video card?  1800X has no GPU.  It would be best if you posted all you specifications as I have in my signature.  Enjoy, John.

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Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD


Posted By: Sandman1070
Date Posted: 27 Feb 2018 at 5:09am
Originally posted by MisterJ MisterJ wrote:

" rel="nofollow - Sandman1070, do you have a video card?  1800X has no GPU.  It would be best if you posted all you specifications as I have in my signature.  Enjoy, John.

Yes I do.  GTX 1070

1800x
ASRock X370 PRO4 Motherboard(Just released last Friday)
G.Skill F4-3200c14D-16GFX (Supposed to be really good Ryzen compatible memory)
Corsair H115i Pro AIO
Rosewill Extreme RX850-B-D PSU 850watt(80plus)  Kinda an older one but beefy.
Couple of ssds and a couple of HHDs/No optical drive
Fractal Design Define S PC case.....


Posted By: MisterJ
Date Posted: 27 Feb 2018 at 5:22am
Thanks, Sandman1070. Please remove everything you do not really need.  Use one stick of memory, video card (make sure fans are running), no SSDs and no HDDs.  If still no joy, try no memory.  Enjoy, John.

EDIT: You can correct your first post with and EDIT using the big A with a bold underscore on the top right of the menu (test colour).  Highlight all the funny text and change the setting.


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Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD


Posted By: datonyb
Date Posted: 27 Feb 2018 at 5:55am
ok quick check list

ram .....use slot a2 and b2
ram ..push the feckers in harder than you ever thought you need to
cpu remove and visually check for bent pins
unplug all drives
check and recheck 8 pin cpu/eps power (make certain its not a pcie lead)
check 24 pin power
try different lead to monitor hdmi/display (you have plugged the lead into the card not the board)
clear cmos properly with the battery out

remember the first ryzen boot can take bl00dy ages some report 3-4 mins to post first time




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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: Sandman1070
Date Posted: 27 Feb 2018 at 8:43am
Well it's toast the MB.  Setting up a replacement with newegg now.  Thanks everyone 4 your replies and info.  Appreciate it.  Always a 1st for something.  Have a good night/day. 


Posted By: MisterJ
Date Posted: 27 Feb 2018 at 8:52am
Thanks, Sandman1070, for the update and the corrected font.  Best with the new board.  Enjoy, John.

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Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD



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