Ab350 itx and ryzen 5 2400g crashing
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=7977
Printed Date: 25 Apr 2025 at 12:36pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Ab350 itx and ryzen 5 2400g crashing
Posted By: Jchrizz
Subject: Ab350 itx and ryzen 5 2400g crashing
Date Posted: 08 Mar 2018 at 1:04pm
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Just built a new pc and I can play games on it for a hour and then it crashes to a weird screen. Anyone know what is causing this weird screen http://s95.photobucket.com/user/jcc327/media/IMG_20180307_201437_zpsrvgprtid.jpg.html" rel="nofollow"> 
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Replies:
Posted By: wardog
Date Posted: 08 Mar 2018 at 1:40pm
Not w/o knowing what parts you built it with can we even venture a guess  |
Posted By: Jchrizz
Date Posted: 08 Mar 2018 at 1:45pm
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Asrock ab350 itx motherboard newest bios Ryzen 5 2400g Patriot Viper LED 8GB (2 x 4GB) DDR4 3000MHz PVLR48G300C5K Corsair m.2 ssd |
Posted By: Jchrizz
Date Posted: 08 Mar 2018 at 1:47pm
| " rel="nofollow - It boots fine and runs fine for a while then during gaming it crashes to that screen. Is it the ram? All drivers say they are up to date |
Posted By: wardog
Date Posted: 08 Mar 2018 at 1:56pm
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" rel="nofollow - What cooler? What case? Fans? |
Posted By: Jchrizz
Date Posted: 08 Mar 2018 at 2:06pm
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Corsair h60 Phantek enthoo evolv mini itx CORSAIR CX-M Series CX550M 550W Stock fans |
Posted By: Lupercal
Date Posted: 08 Mar 2018 at 2:09pm
| " rel="nofollow - Are you using WiFi? |
Posted By: Jchrizz
Date Posted: 08 Mar 2018 at 2:10pm
| Yes |
Posted By: Lupercal
Date Posted: 08 Mar 2018 at 2:12pm
| Try using Ethernet instead. The WiFi is known to cause crashes on this board, currently. |
Posted By: Jchrizz
Date Posted: 08 Mar 2018 at 2:13pm
| Ok I will try that tomorrow thanks |
Posted By: Jchrizz
Date Posted: 08 Mar 2018 at 2:19pm
| Do you think I should send it back and get a different board that has WiFi that actually works |
Posted By: wardog
Date Posted: 08 Mar 2018 at 3:42pm
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First determine if it is the Wi-Fi that might be the issue. Use ethernet for a day or two and post back. Also, you didn't mention it and it is a requirement when using a water cooler. Place a fan over the VRM section. When using the "stock' HS/F, air is circulated over this section. A water coolers pump does not. VRMs will heat up and do what you experience there, Especially while you state after a hour or so while gaming. The Evolv ITX comes factory with one 200mm fan. |
Posted By: stree
Date Posted: 08 Mar 2018 at 6:48pm
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BIOS 4.51 is out and should cure the wifi issue ------------- ASRock X370-ITX BIOS 4.50 R5 2600 Cryorig C7 EVGA GTX 950 75w 2x8GB Ballistix Sport LT 2933 960Evo M.2 256GB, Firecuda 1TB Win 10 Pro 64 1803 G-Unique Archdaemon 300 Watt Lian-li Q21B |
Posted By: wardog
Date Posted: 08 Mar 2018 at 11:47pm
" rel="nofollow -
NEW AM4 BIOSes as of March 8 2018 for WiFi Issueshttp://forum.asrock.com/forum_posts.asp?TID=7986&PID=47140 |
stree wrote:Posted By: Jchrizz
Date Posted: 08 Mar 2018 at 11:50pm
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Downloaded it and so far so good |
Posted By: Jchrizz
Date Posted: 09 Mar 2018 at 1:55am
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Tried not using WiFi and it crashed again twice after a hour or so gaming. What is the max temp for ryzen 5 2400g? http://s95.photobucket.com/user/jcc327/media/IMG_20180308_101945_zpsnzhf3zqy.jpg.html" rel="nofollow"> 
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Posted By: Jchrizz
Date Posted: 09 Mar 2018 at 1:59am
| " rel="nofollow - Ran aida64 for 25mins and the temps got higher but never crashed. Could my problem be the GPU driver? |
Posted By: Lupercal
Date Posted: 09 Mar 2018 at 3:07am
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" rel="nofollow - Not sure about Raven Ridge specifically, but I believe Ryzen, in general, throttles at 95°C. Have you looked through your Windows Event logs for any clues? When I had crashes caused by the WiFi, it was usually preceded by a bunch of netwtw04 errors in my event logs. |
Posted By: hifihedgehog
Date Posted: 16 Mar 2018 at 12:09am
| " rel="nofollow - Any issues since this post? |