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NEW AM4 BIOSes as of March 8 2018 for WiFi Issues

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: http://forum.asrock.com/forum_posts.asp?TID=7986
Printed Date: 08 May 2021 at 2:27pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: NEW AM4 BIOSes as of March 8 2018 for WiFi Issues
Posted By: wardog
Subject: NEW AM4 BIOSes as of March 8 2018 for WiFi Issues
Date Posted: 08 Mar 2018 at 11:22pm
Hello,

Today, March 8 2018, we have released BETA BIOSes that address the Wi-Fi issue some are experiencing.

EDIT:
Note: This address Wi-Fi issues for those with Raven Ridge processors.




Sincerely,
wardog



Replies:
Posted By: hifihedgehog
Date Posted: 15 Mar 2018 at 11:11am
" rel="nofollow - When will a non-beta BIOS be released that fixes this issue for production-grade use? I don?�t want to void my warranty or have unnecessary complications. Please let the engineering team know we are anxiously awaiting a new stable (or non-beta) release addressing this Wi-Fi issue on the Fatal1ty AB350 Gaming-ITX/ac. Thanks!


Posted By: wardog
Date Posted: 15 Mar 2018 at 12:02pm
Originally posted by hifihedgehog hifihedgehog wrote:

" rel="nofollow - [URL=][/URL]When will a non-beta BIOS be released that fixes this issue for production-grade use? I don?�t want to void my warranty or have unnecessary complications. Please let the engineering team know we are anxiously awaiting a new stable (or non-beta) release addressing this Wi-Fi issue on the Fatal1ty AB350 Gaming-ITX/ac. Thanks!


I have already Elevated it.

Time-line? Unknown, obviously.




Posted By: wardog
Date Posted: 15 Mar 2018 at 12:33pm
" rel="nofollow -
Originally posted by hifihedgehog hifihedgehog wrote:

When will a non-beta BIOS be released that fixes this issue for production-grade use? I don't want to void my warranty or have unnecessary complications. Please let the engineering team know we are anxiously awaiting a new stable (or non-beta) release addressing this Wi-Fi issue on the Fatal1ty AB350 Gaming-ITX/ac. Thanks!


And  really? Production-grade use?

Raven Ridge was just released. When ever was a new gen processor ready for "production' use in such short time? I mean, c'mon man. Never.




Posted By: kerberos_20
Date Posted: 15 Mar 2018 at 10:08pm
" rel="nofollow - will this help with bluetooth conectivity?
seems like bluetooth kinda doesnt pairs to devices which are already paired after pc goes from sleep
pc restart does help tho


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https://www.userbenchmark.com/UserRun/14185108


Posted By: Xaltar
Date Posted: 15 Mar 2018 at 11:28pm
Please stay on topic. 

If you have an issue with another forum member please take it to PM rather than disrupt a thread. 


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Posted By: Xaltar
Date Posted: 16 Mar 2018 at 12:20am
@hifihedgehog 

With issues like this it is very common for a manufacturer to release a beta BIOS to correct the issue. This is because beta BIOS testing is significantly less stringent than release version testing and allows a fix to be made available to the public much faster. Now before anyone panics about the less stringent testing, this is due to the fact that they take a release BIOS, add the fix for only that particular issue then release it. The BIOS in this instance is already known stable, the changes to correct the issue in question do not (negatively) affect stability.

The difference between a release BIOS and a Beta BIOS is typically that the beta is based on an older revision with only minor tweaks whereas a new release BIOS is often vastly changed over the previous version, with AMD this often includes updated AGESA codes and other more drastic changes. These require significantly more testing across a broad spectrum of components before release. When a major issue is found, it is most often corrected quickly via a Beta BIOS and then worked into the next release version when it is ready. This cannot be rushed, hence the need for the Beta.


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Posted By: qrwteyrutiyoup
Date Posted: 16 Mar 2018 at 6:42am
" rel="nofollow - Hello,

regarding AB350 Pro4:

Latest BIOS is 4.70 (released 2018/3/6), and there is also a beta 4.63 (released 2018/2/13), both at same size, 7.30MB.

My questions are:

1) Does 4.70 has this Wifi fix, or only the 4.63 does?
2) This Wifi fix is for only Raven Ridge (2xxx) processors?

I ask because I have a Ryzen 5 1600 with this board and I do experience Wifi issues (Intel 7260 rev 0x144). 4.70 did not solve it for me, but I did not try 4.63. Tested different BIOS and kernel versions (Linux here); what seems to have made the most difference for me was trying out an older different firmware for the Wifi card (more details: https://bbs.archlinux.org/viewtopic.php?id=234796). Might have to open an own thread in here about it.


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Ryzen 5 1600, ASRock AB350 Pro4 (P4.70), 1x16GB (CT16G4DFD8213.C16FH1), ASUS GTX 1060 3GB (DUAL-GTX1060-O3G), SeaSonic S12II 620W, Intel Dual Band Wireless AC 7260, REV=0x144


Posted By: Starfire
Date Posted: 16 Mar 2018 at 6:59am
" rel="nofollow - When will there be options for overclocking the APU in the bios?


Posted By: 111a
Date Posted: 17 Mar 2018 at 7:57pm
I still have WiFi BSOD when use 5 ghz.
2.4 ghz is working ok, but speed is very bad. Please fix it.


Posted By: rluhman
Date Posted: 30 Mar 2018 at 10:02pm
I installed the P4.51 beta yesterday. I previously had P4.40. It has fixed my Sleep Mode problems, but I am still having random BSOD (DSP_WATCHDOG_VIOLATION) crashes.

I am using the AB350 Gaming-ITX/AC motherboard with a Ryzen 3 2200G. I have also changed out the WIFI card for an Intel 7265 that is used with the X370 version of this motherboard.

Another poster mentioned that the problem is different if they used 2.4GHz but I have not tried that, I am using 5GHz. I may try changing to 2.4GHz to see what difference that makes, but I'm sure it will be slower at the very least.

My build configuration is listed in my sig below.

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Asrock AB350 Gaming-ITX/AC | Ryzen 3 2200G | 2x4GB Corsair Vengeance LPX 2666 MHz | CoolerMaster Elite 130 | Thermaltake SFX 450W | Intel Wireless AC 7265


Posted By: DansDrives
Date Posted: 19 Apr 2018 at 2:22am
I fixed this once and for all by disabling the internal wifi and using a USB Wifi adapter. Sick of waiting for ASRock to fix this flat out faulty board. 

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Dan
DansDrives.com / RainCitySupercars.com


Posted By: kerberos_20
Date Posted: 19 Apr 2018 at 4:23am
i have intel 8260 m.2 wifi card and no issues at all, so either that  wifi card from asrock is weird, or it bugs on some boards as i had prety much every bios version since 1.00
i cant complain


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https://www.userbenchmark.com/UserRun/14185108


Posted By: qrwteyrutiyoup
Date Posted: 19 Apr 2018 at 8:23am
Originally posted by kerberos_20 kerberos_20 wrote:

i have intel 8260 m.2 wifi card and no issues at all, so either that  wifi card from asrock is weird, or it bugs on some boards as i had prety much every bios version since 1.00
i cant complain

Intel 7260 here, on an AB350 Pro4, and got issues with the Wifi. Filed a support ticket, but was ignored.


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Ryzen 5 1600, ASRock AB350 Pro4 (P4.70), 1x16GB (CT16G4DFD8213.C16FH1), ASUS GTX 1060 3GB (DUAL-GTX1060-O3G), SeaSonic S12II 620W, Intel Dual Band Wireless AC 7260, REV=0x144


Posted By: kerberos_20
Date Posted: 19 Apr 2018 at 3:15pm
intel doesnt sell them in shops, its oem only, so theres posibility that asrock did something to it :P
i got mine from lenovo


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https://www.userbenchmark.com/UserRun/14185108


Posted By: rluhman
Date Posted: 19 Apr 2018 at 10:23pm
Well, the 7265 WiFi M.2 card I was trying to use in my AB350 mITX board wasn't working with any bios version. After putting on the L4.51A beta bios it still wasn't working. I put the 3168 WiFi M.2 card that came with the motherboard back in and no more BSOD.

I figured that the 7265 should work since it is what comes with the X370 version of the motherboard, but that appears to not be the case.

Some others are saying that they have used other WiFi M.2 cards and they work, but no one using THIS motherboard has indicated that it will work with anything other than the original 3168 WiFi M.2 card.

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Asrock AB350 Gaming-ITX/AC | Ryzen 3 2200G | 2x4GB Corsair Vengeance LPX 2666 MHz | CoolerMaster Elite 130 | Thermaltake SFX 450W | Intel Wireless AC 7265


Posted By: qrwteyrutiyoup
Date Posted: 19 Apr 2018 at 10:31pm
Originally posted by rluhman rluhman wrote:

Well, the 7265 WiFi M.2 card I was trying to use in my AB350 mITX board wasn't working with any bios version. After putting on the L4.51A beta bios it still wasn't working. I put the 3168 WiFi M.2 card that came with the motherboard back in and no more BSOD.

I figured that the 7265 should work since it is what comes with the X370 version of the motherboard, but that appears to not be the case.

Some others are saying that they have used other WiFi M.2 cards and they work, but no one using THIS motherboard has indicated that it will work with anything other than the original 3168 WiFi M.2 card.

At least something works for you :)

The AB350 Pro4 does not come with Wifi, so I got an Asus PCIe card, with the Intel 7260, but no dice.


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Ryzen 5 1600, ASRock AB350 Pro4 (P4.70), 1x16GB (CT16G4DFD8213.C16FH1), ASUS GTX 1060 3GB (DUAL-GTX1060-O3G), SeaSonic S12II 620W, Intel Dual Band Wireless AC 7260, REV=0x144


Posted By: ket
Date Posted: 21 Apr 2018 at 1:55am
For anyone who hasn't tried it or is unaware there is a more recent driver you can try available https://downloadcenter.intel.com/download/25016/Intel-Network-Adapter-Driver-for-Windows-10%3cproduct=64404" rel="nofollow - HERE . The driver version is 23.1. Why the LAN driver? Over the years on more than several occasions I've found wifi issues not being caused by the wifi driver but the LAN driver, I don't know why this is but it has been the case on a fair few occasions. I'd also recommend people look for newer drivers for their wifi devices on http://drivers.softpedia.com/manufacturers/" rel="nofollow - Softpedia and the https://www.catalog.update.microsoft.com/Home.aspx" rel="nofollow - Microsoft Update Catalog .


Posted By: Maik
Date Posted: 20 Jul 2018 at 3:55pm
" rel="nofollow -
Hello:

i have recently bought Fatal1ty AB350 Gaming-ITX/ac motherboard and i do not detect 5ghz wireless netowrks. I am using this motherboard under kubuntu 18.04 with an AMD Ryzen 5 1400 3.2GHZ BOX. Can i fix this problem updating the bios version or this solution is only for windows OS?


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Thanks in advance for the help


Posted By: qleg228
Date Posted: 21 May 2019 at 11:58pm
Hello.Can I overclock ddr 4 memory to 3000 if the voltage in the bios in the automatic acceleration mode is 1.35, but it is lit in red. If reduced to 1.30, then white?

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URAGAN4IK


Posted By: toucharaa
Date Posted: 22 May 2019 at 6:23am
Most BIOSes are customized AMI software (American Megatrends Inc.), so I wouldn't exactly say "own". But proprietary, yes. It's the same reason why gaming studios cripple their games for paying customers by using Denuvo: to protect their property. Whether that's reasonable or not, is another topic.


Posted By: toucharaa
Date Posted: 23 May 2019 at 4:41am
Originally posted by toucharaa toucharaa wrote:

Most BIOSes are customized AMI software (American Megatrends Inc.), so I wouldn't exactly say "own". But proprietary, yes. It's the same reason why gaming studios cripple their games for paying customers by using Denuvo: to protect their property. Whether that's reasonable or not, is another topic.

https://thegadgetwire.com/tutuapp/      https://onlinesbi.tips/       https://thegadgetwire.com/appvalley/


Posted By: Mr.Yaz
Date Posted: 30 Jun 2019 at 11:03pm
I update my Fatal1ty X370 Gaming-ITX/ac bios to version 5.6 then the Wi-Fi adapter looks like disable the antenna and wifi signal became too weak, I contact Asrock and create a ticket, next day they reply "we suggest you to contact your dealer first.If your dealer can?t solve your problem, ASRock web site also offers FAQ and CPU support lists" !!! Really Funny !!

It's been month now and problem still their !! so this is the last time buying a junk from junk company??



Posted By: Dr Boss
Date Posted: 07 Jul 2019 at 7:00pm
I tried to find an answer from Asrock support twice. Both times no answer and is related to an issue found on the internet multiple times which means that it is something frequent and more of Asrock mobo issues. I didn't contact the retailer as they cannot provide this level of information and because I found this issue multiple times on the internet.

The issue is related to booting. The computer boots without screen and the keyboard and mouse both are not on (both have light). I have to shut down once or more times until it starts normally. Because my case has a small window I can see that video card light is on (is a 1060 Founders Ed) and the cooler and fans spinning.

The second issue I mentioned in my tickets is the fact that every time I try to open the Masterkey Fatality program Windows 10 crashes (blue screen).


Posted By: Dr Boss
Date Posted: 07 Jul 2019 at 7:05pm
My motherboard is a Fatality X370 ITX and I have on it a Ryzen 5 1600x CPU and 2xGSKILL Ripjaws V 3200 (CL14).


Posted By: Dr Boss
Date Posted: 07 Jul 2019 at 7:09pm
I forgot to mention that I have also issues with both LAN and WiFi connections after the system goes in idle/sleep.

So probably it can be a hardware issue and only the retailer can save us by replacing the motherboard with an Asrock or ... other brands :) .


Posted By: Dr Boss
Date Posted: 07 Jul 2019 at 7:14pm
And to finish my speech if they will not help me I will never buy in my life something from Asrock :) and tell all friends not to buy something from this brand. :)


Posted By: Dr Boss
Date Posted: 08 Jul 2019 at 6:16pm
Thanks to the Asrock forum (possibly) I just received advice from Asrock support :)


Posted By: Hartukktu
Date Posted: 12 Jul 2019 at 7:10pm
What was the advice? Did it help?


Posted By: Mr.Yaz
Date Posted: 15 Sep 2019 at 10:09pm
Hello All
I really feel shame and upset in the same time
I write about wifi issue and I thought it duo to BIOS upgrade

few weeks later and when I run out of hope I unplug the antenna and look what I find

the soldering was weak and I didn't notes that for the whole time that it get out of its screws

so I bought new antenna from amazon and things got better
https://www.amazon.com/gp/product/B07JVDNDCR/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1


in brief, the problem fixed and every thing became better than before
I do apologies to Asrock team for what I have sayed before, but hope you improved your product quelity even in simple items as antenna


Posted By: Xaltar
Date Posted: 15 Sep 2019 at 10:59pm
Thanks for sharing what turned out to be the problem, I will make note of it as
something to have people check should they have the same issue in future. There
is no need to feel bad for being angry with a problem. While yes, it is best to
be polite and friendly on a forum, most people on tech forums understand when
someone goes off at something that has been giving them a hard time


Enjoy your system

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Posted By: ThreeDee
Date Posted: 03 Feb 2020 at 10:50am
I'm surprised I didn't see this before ..but I had BSOD's with my daughters B350 Fatal1ty itx/ac's wifi and I had to go to Intel's website to get their latest driver (Win10) and that cured my woes. The driver posted on ASRock's site (at the time) was what I was using.

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|Ryzen 5 5600x|ASRock X570 Taichi-BIOS 4.30|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 5700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|


Posted By: bhaiterabhai
Date Posted: 22 Apr 2020 at 3:30pm
So I just upgraded my cpu form a ryzen 7 1700 to a 3700x, the 1700 never hit 70c so i'm not 100% sure if its a buggy bios or cpu, I updated to the latest bios I tried an older bios no difference I turned off the Over temp protection, once again no difference, the cpu on the other hand runs great when i manually set the voltages and speeds 4.2ghz across all cores at 1.2v,

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Posted By: flisterfour
Date Posted: 07 Jan 2021 at 3:27pm
i'm also facing same issue [URL=https://forpc.onl/snaptube-for-pc/][/URL] [URL=https://jfi.cam/jiofilocalhtml/][/URL]


Posted By: squadus
Date Posted: 08 Jan 2021 at 12:02pm
Bookmarked for reference.

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Why not?



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