x399 Taichi random crashing/freezing
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=7997
Printed Date: 18 Jul 2025 at 9:48am Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: x399 Taichi random crashing/freezing
Posted By: TANWare
Subject: x399 Taichi random crashing/freezing
Date Posted: 10 Mar 2018 at 1:43am
Hi, I was constantly getting crashes and freezing. It apparently would freeze before it got to save the event causing it to do so. Eventually, after a long time, I got a BDOS and it looks to be NDIS.sys. It appears by default W10 uses an old driver for WiFi, so now I have upgraded the Intel AC-3168 driver. Thought I would pass this along as it took forever to finally see the wireless driver causing a lockup.
------------- x399 Taichi, 1950x, 32GB 3466 DDR4 2x500GB 960EVO,Asus 1080TI http://www.pcambrosia.com/images/PassmarkEVO960_e.jpg" rel="nofollow - Passmark
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Replies:
Posted By: MisterJ
Date Posted: 10 Mar 2018 at 2:34am
TANWare, you should always get AMD drivers from here: https://support.amd.com/en-us/download" rel="nofollow - https://support.amd.com/en-us/download and with few exceptions other drivers from the manufacturer (eg, Intel, Reaktek, etc). The only drivers I can think of for you to get from ASRock are the RAID drivers. Enjoy, John.
------------- Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
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Posted By: TANWare
Date Posted: 10 Mar 2018 at 2:50am
Yeah, I have the AMD drivers but it ended up being the Intel driver M$ installed that was of issue so far. Glad I finally found it.
------------- x399 Taichi, 1950x, 32GB 3466 DDR4 2x500GB 960EVO,Asus 1080TI http://www.pcambrosia.com/images/PassmarkEVO960_e.jpg" rel="nofollow - Passmark
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Posted By: rebootcomputa
Date Posted: 10 Mar 2018 at 9:26am
TANWare wrote:
Yeah, I have the AMD drivers but it ended up being the Intel driver M$ installed that was of issue so far. Glad I finally found it. |
Hi Tanware, would you mind posting your raid speeds on crystal disk? am running 2 960 evo 1TB on raid 0 and am getting abysmal speeds...
Slower than using 1 nvme.... all drivers installed too, funny thing, first time I installed windows 10 and did a quick read and write check it was around 7000+
Not sure whats going on.
UPDATE
Well I forgot to disable useplatformclock
Still not as fast as I would like but at least it feels a bit better.
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Posted By: wardog
Date Posted: 10 Mar 2018 at 9:35am
MisterJ wrote:
The only drivers I can think of for you to get from ASRock are the RAID drivers.
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psssst........
The RAIDXpert Drivers are on the AMD site too. Right below the dl for the selected chipset drivers.
You should ALWAYS run the same RAID driver revision as the chipset driver revision.
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Posted By: MisterJ
Date Posted: 10 Mar 2018 at 10:10am
wardog, the ASRock RAID drivers are modified, although ASRock says they are not. For example Secure Boot cannot be used with them. If you run the AMD RAID drivers, you will get a yellow ! in the Device Manager. ASRock has insisted, at least to me, that their drivers be used. I run the ASRock drivers and RAIDXpert2 and have no problems. Individual users certainly can do as they please. A different example is the Aquantia NIC drivers for X399 FGP. Using the Aquantia drivers gets you no Aquantia NIC seen by W10. I am forced to use a down level Aquantia driver because ASRock has modified the Aquantia driver and not stayed up to date. "ALWAYS" almost "NEVER" really means "ALWAYS". Enjoy, John.
------------- Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
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Posted By: wardog
Date Posted: 10 Mar 2018 at 10:37am
ASRock says to use the d/l's on their site as they "qualify' those ones.
ASock DOES NOT modify any device driver. Take that to the bank.
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Posted By: TANWare
Date Posted: 10 Mar 2018 at 5:29pm
Sorry, no raid here. I just use one drive for the OS and programs and the other for all user data
------------- x399 Taichi, 1950x, 32GB 3466 DDR4 2x500GB 960EVO,Asus 1080TI http://www.pcambrosia.com/images/PassmarkEVO960_e.jpg" rel="nofollow - Passmark
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Posted By: rebootcomputa
Date Posted: 11 Mar 2018 at 7:22am
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