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X370 Killer SLI problems

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=7999
Printed Date: 07 Oct 2024 at 9:48pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: X370 Killer SLI problems
Posted By: 0v3rl0rd
Subject: X370 Killer SLI problems
Date Posted: 10 Mar 2018 at 4:36am
Hi 

First of all, here are my specs: 

MBO: ASRock X370 Killer SLI (latest BIOS, P4.60) 
CPU: Ryzen 7 1700 (not X, stock cooler) 
RAM: 2x8 GB (Kingston HX424C12SB2/8) - connected to DDR4_A1 and DDR4_B1 
PSU: Corsair RM750i 
GPU: Gigabyte GTX 1050 Ti Windforce OC (GV-N105TWF2OC-4GD) - connected to PCIE_2 
SSD boot: Samsung 960 EVO 
SSD storage: Samsung 850 EVO - connected to SATA3_1 (I guess it's 1 - upper one) 
OS: Win 10 Pro x64 

Peripherals: 
- one Logitech unifying receiver for mouse and keyboard 
- USB WiFi adapter: TP-LINK TL-WN7200ND 
- external 2.5 USB3.0 HDD, USB 3.0 stick 

To start - I tried different USB port combinations. 

The problems are following: 

1) It "boots" twice - whenever I boot the PC (cold boot) it boots the BIOS twice: it "spins up the fans", then shuts down a few seconds after, and boots up again. I didn't tweak anything in BIOS - it's all stock. I cleared CMOS and all the same. 


2) When browsing folders in Windows Explorer I get random hickups > when opening (random) folder, sometimes I get a few seconds "freeze" - it won't open the folder for 2-5 seconds. It's not the "spin up" because it makes that for HDD (when I tried to connect it to internal sata port), it does it for 850 EVO, and it does it for external HDDs. 


3) When copying files (few files, totaling a few gigabytes) from an internal SATA or external USB drive to any external drive (be it USB HDD or USB stick)... it cuts the WiFi completely - like if I pull out the WiFi dongle. I tried changing USB ports with no success. 


4) When I set up fan curve using ATuning app, and let it running in the background (normally), it randomly changes the fan curve to something totally illogical. For example, let's assume that CHA1 fan is set like following: 
30°C - 30% fan speed 
40°C - 50% fan speed 
50°C - 70% fan speed 

It changes it to: 
30°C - 90% fan speed 
40°C - 30% fan speed 
50°C - 50% fan speed 

It does that at random times, for random fans. 

************************************************** 
That's all - I mean, "all" :/ 

Everything is stock - Windows are freshly installed (not upgraded from W7/W8). 

Any help appreciated. 

Thanks



Replies:
Posted By: wardog
Date Posted: 10 Mar 2018 at 7:20am
1. Disable "AM4 Advance Boot Training" on the OC Tweaker page and that should make your boot happen once

Hmmmm 2, 3, and 4..........

Oh hell!

RTFM ? Tongue

Place you mem in A2 and B2, remove the CMOS batt and jumper to clear CMOS then rejumper back and replace the batt. Batt goes in writing up!

Boot it and tell me if 2, 3, an 4 of your "issues' resolve themselves with the mem in the correct slots Wink





Posted By: wardog
Date Posted: 12 Mar 2018 at 9:59am
" rel="nofollow - ????


Posted By: 0v3rl0rd
Date Posted: 13 Mar 2018 at 6:19am
Sorry for the delay. 

First thanks for pointing out about the RAM location - I built hundreds of system until now and I have always put RAM in A1-B1 slots - I put them in in "2" slots when there was any compatibility with CPU cooler. Anyway, thanks for that one. 

I did what You suggested - I palced the RAM in A2 and B2, removed the battery, cleared CMOS, etc. 

The "only" problem which that solved is the "double boot" - now it boots once finally. 

What I did notice in the meantime - my GPU acts weird. 

Take a look at picture of back of my GPU: 


From left to right - the FIRST HDMI port doesn't work. Other two HDMI ports do work properly. 

When booting - it takes about ~5 seconds to display POST (the option to "wait" in BIOS is set to 1 second only). 

Also, when I enter the BIOS, it is not in FullHD - although the option to display BIOS in FullHD is set to AUTO - options are AUTO and DISABLED. The description in BIOS says something like "res. will be FullHD only if Your monitor supports FullHD resolution". My monitor is FHD but BIOS is displayed in low res. Maybe that can point to something, idk. 


Posted By: wardog
Date Posted: 13 Mar 2018 at 7:05am
" rel="nofollow - Did you check that Windows is installed in EFI Mode?

The AMD chipset drivers got installed, right?
Latest at https://support.amd.com/en-us/download bottom ofpage

Disconnect all the external usb'cept the Unifying reciever and reply how long boot takes. Remember, anything connect must be enumerated fisrt while booting, so   ...........


...


Posted By: wardog
Date Posted: 13 Mar 2018 at 7:08am
Dang, forgot. BIOSes

That 1050ti has an F3 vBIOS you may want to consider also. ie:Samsung GDDR5 issue.

First though, up the MB to BETA 4.61 and reply back.


Posted By: piglett
Date Posted: 13 Mar 2018 at 6:34pm
" rel="nofollow - BIOS 4.61 in not on the download page. Maybe it was pulled from the server.
Where could we get it from?


Posted By: wardog
Date Posted: 13 Mar 2018 at 6:49pm
Originally posted by piglett piglett wrote:

" rel="nofollow - BIOS 4.61 in not on the download page. Maybe it was pulled from the server.
Where could we get it from?


Ahhhh Hell.

Till I get it fixed, here ya go.

BETA L4.61 for X370 Killer SLI
X370 Killer SLI(L4.61)ROM.zip
http://www69.zippyshare.com/v/xMcar8q0/file.html
 


Posted By: wardog
Date Posted: 14 Mar 2018 at 2:56pm
" rel="nofollow - ????


Posted By: wardog
Date Posted: 14 Mar 2018 at 2:58pm
BTW, BETA 4.61 is back online for dl.

piglett, Thanks for pointing that out.





Posted By: piglett
Date Posted: 14 Mar 2018 at 3:33pm
It still isn't available for download. Screenshot taken two minutes ago.




Posted By: piglett
Date Posted: 14 Mar 2018 at 3:44pm
There are some huge differences in bios coding between 4.60 and 4.61.
Very much doubt that they only addressed some WiFi issue.




Posted By: wardog
Date Posted: 14 Mar 2018 at 3:46pm
Refresh your browser maybe?

It's online here.

EDIT: RT click, View Image




Posted By: wardog
Date Posted: 14 Mar 2018 at 4:12pm
Originally posted by piglett piglett wrote:

There are some huge differences in bios coding between 4.60 and 4.61.
Very much doubt that they only addressed some WiFi issue.




Wink


Posted By: piglett
Date Posted: 14 Mar 2018 at 4:12pm
" rel="nofollow - Why would i need to refresh my browser as I just entered the BIOS download section?

It is listed for Killer SLI AC, not for the non AC model.


Posted By: wardog
Date Posted: 14 Mar 2018 at 4:26pm
Originally posted by piglett piglett wrote:

There are some huge differences in bios coding between 4.60 and 4.61.
Very much doubt that they only addressed some WiFi issue.


You BRICK it, you BOUGHT it LOL

Enjoy:
https://ami.com/en/products/bios-uefi-tools-and-utilities/bios-uefi-utilities/


Posted By: piglett
Date Posted: 14 Mar 2018 at 4:57pm
Oh, i own the tools to flash a SPI Bios chip and I'm not afraid to use them...
Thanks!


Posted By: 0v3rl0rd
Date Posted: 15 Mar 2018 at 8:51am
" rel="nofollow - So... 

What I did was the following. 

I plugged everything (except the CPU) out. Then I connected the fans and only the Samsung 960 EVO. 

1. DISKPART > CLEAN. 
And freshly installed Win10... again -.-' (hate setting single app/setting again) 

After the installation, and updateing everything that "Windows Update" offered, I installed only the nVidia drivers (latest), and AMD chipset drivers from the official sites. 

Then I installed the RestartToUEFI app, MSI Afterburner, AIDA64, Chrome, and finally connected the internal Samsung 850 EVO to a SATA port. 

Now the PC works like it is supposed to - transfering files now doesn't "kill" the WiFi... and transfer speeds from external USB3.0 HDD to internal 850EVO go up to 159 MB/s - which is (afaik) perfectly normal transfer speed (?). 

I'm leaving it like this now... not installing a single app for a few days. No JRE, no updateing DirectX, I'm not even entering Microsoft credentials (because it will pull all my Windows settings back from the server). 

Then in a couple of days slowly "building" it up again, while in the meantime watching over the performance... 


Fingers crossed that the OP problems are gone... wish me luck :)



EDIT: About that BETA 4.61 BIOS - for me also is showing only on X370 Killer SLI/ac, not the "normal" (non AC) version. 


Posted By: wardog
Date Posted: 15 Mar 2018 at 9:54am
Originally posted by 0v3rl0rd 0v3rl0rd wrote:

EDIT: About that BETA 4.61 BIOS - for me also is showing only on X370 Killer SLI/ac, not the "normal" (non AC) version. 


hahahaha I'm an idiot!

Look at the browser address bar in the pic I posted Embarrassed


Posted By: augustobotossi
Date Posted: 15 Mar 2018 at 10:37pm
" rel="nofollow - I have the non-AC version, so this BIOS 4.61 is not for me, right? Because as mentioned, it only appears in the page of the AC version.


Posted By: Xaltar
Date Posted: 15 Mar 2018 at 11:30pm
Correct. If your board is the non-AC version then the update is not for your board.

The update specifically addresses an issue with the Wireless AC functionality of the AC model boards. 


-------------


Posted By: 0v3rl0rd
Date Posted: 30 Mar 2018 at 4:26am
After some time I noticed a weird problem: 
On my GPU there are 3 HDMI ports and one DP. 
From the first HDMI to the DP, let's assume this numbering of HDMI ports: 1, 2, 3. 

I noticed that the HDMI 3 doesn't work ("no signal" on monitor). 
I sent the GPU on RMA. I received it today with the description "all HDMI ports working". 

Long story short: 

When the GPU is connected to the upper PCIE slot (PCIE2) the HDMI 3 doesn't work. 
When the GPU is connected to the lower PCIE slot (PCIE4) the HDMI 2 AND 3 do not work. 

Any ideas? Confused

And last, but not least - the double post/boot problem is present again - I didn't do any software nor hardware changes. It just reappeared. 



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