NVMe Unavailable on Reboot (AB350 ITX + RD400)
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=8116
Printed Date: 19 Jul 2025 at 6:59am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: NVMe Unavailable on Reboot (AB350 ITX + RD400)
Posted By: firov_1
Subject: NVMe Unavailable on Reboot (AB350 ITX + RD400)
Date Posted: 19 Mar 2018 at 1:46pm
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" rel="nofollow - Hello everyone. I have discovered what appears to be a bug with my Fatal1ty AB350 Gaming-ITX motherboard, running with a Ryzen R7 1600X. Whenever I do a cold boot, my boot drive, an OCZ RD400 256GB, is detected, and the system boots perfectly. However, whenever I do a reboot, either via the physical reset button, or by rebooting within Windows 10(x64) itself, BIOS no longer recognizes the RD400. It simply isn't listed as a hard drive attached to the system within BIOS. It does reappear and boot properly if I shut the system down and do another cold boot, even if it's right after I shut it down (so likely no thermal issues). I've checked and re-seated the drive, and updated the BIOS to the most recent beta BIOS, 4.51A. Unfortunately, still no luck, even though a prior BIOS version, 4.50, specifically listed "Improve M.2 SSD compatibility" as a fix. Does anyone know if this is a confirmed issue, and if so, if it's on ASRock's radar? Alternatively, is there something in the BIOS that I might be missing that could be causing this? Any help would be greatly appreciated! This is driving me mad! (EDIT) Note that I have tried resetting the BIOS as well. Still no help.
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Replies:
Posted By: firov_1
Date Posted: 20 Mar 2018 at 9:15am
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" rel="nofollow - I've tried updating the firmware on the RD400 SSD, but still no luck. No one has seen anything like this?
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Posted By: wardog
Date Posted: 20 Mar 2018 at 9:47am
I question that as according to OCZ there is no FW updates for the RD400. https://www.ocz.com/us/ssd/rd400-ssd#resources" rel="nofollow - https://www.ocz.com/us/ssd/rd400-ssd#resources . |
firov_1 wrote:Posted By: firov_1
Date Posted: 20 Mar 2018 at 9:50am
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You're right. Sorry. I mispoke. It's been a long day. Anyway, no, I updated/reinstalled the driver and OCZ utility, on the off chance it might have helped. However, I'm pretty sure it's not a Windows issue. It's likely an issue with the ASROCK board, or less likely, the Ryzen processor.
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Posted By: 111a
Date Posted: 20 Mar 2018 at 4:43pm
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I have the same motherboard and the same rd400. And had the same problem. I fixed it. Just reinstalled Windows10. I dont know the root of this problem but now Im ok. |