Intel Motherboards - USB port not working on z370

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USB port not working on z370

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=8165
Printed Date: 08 Aug 2025 at 1:41am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: USB port not working on z370

Posted By: yedrellow
Subject: USB port not working on z370
Date Posted: 23 Mar 2018 at 7:39pm

" rel="nofollow - I have an issue where a single usb port on my z370 gaming-k6 motherboard doesn't appear to work at all. I believe it's the fatal1ty mouse port specifically. Does anyone have any idea how I can fix this?

I kind of want to use the port to overclock my wmo 1.1a.

Replies:

Posted By: badbri
Date Posted: 25 Mar 2018 at 3:33am

" rel="nofollow - Are you sure the port does not work ? Have you tried a differant device (KeyBoard, Flash drive, etc) in it ?
Check the BIOS in Advanced > USB config and make sure all are Enabled.
The two USB under the PS2 are typically used for KB and mouse but are no differant than the other two USB 3.0 ports near the Lan port,
you can use those for KB and mouse if you want too.

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Posted By: toosalt
Date Posted: 23 May 2018 at 4:19pm

i also have this same problem on my board , the usb 3.0 ports dont work but the 3.1 and my case ports do. ive tried everything i can find on the internet and had no luck.