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Can't install display driver- 2200G AB350 ITX/ac

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=8171
Printed Date: 16 Jul 2025 at 6:41pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Can't install display driver- 2200G AB350 ITX/ac
Posted By: lightofhonor
Subject: Can't install display driver- 2200G AB350 ITX/ac
Date Posted: 24 Mar 2018 at 4:25am
" rel="nofollow - Trying to get my new ITX build up and running, but every time I try to install the integrated GPU drivers I get an immediate BSOD.

Already installed latest chipset drivers
Clean Windows 10 1709 install
Latest Beta BIOS 4.51A (tried with stable too)
All other drivers up to date
All Windows updates installed.

Everything works just fine other that the GPU drivers. Left it on all night with no crashes, but as soon as I install the GPU driver I get "critical process died" BSOD. The driver is then corrupted and defaults to Windows driver on next boot.

Tried the latest drivers, the ones from ASRock, but still nothing. Tried installing from Device Manager, same BSOD.

Any ideas? No OC on anything.

2200G
AB350 Gaming-ITX/ac
G.Skill Ripjaws 4 2x4gb DDR4 3200 (still at 2133, though worked at 3200)
ADATA XPG SX6000 128GB M.2
Corsair CX430 430w PSU





Replies:
Posted By: Mobawe
Date Posted: 24 Mar 2018 at 4:40am
I took the drivers directly from AMD's site.

First the chipset driver

amd-chipset-drivers_18.10_feb

After that the GPU driver

rv-win10-64bit-whql-radeon-software-17.40.3701-feb12


I beleive that they are still the newest. 


-------------
Ryzen 5 2400g/ ASRock Fatal1ty AB350 Gaming-ITX/ NH-L9A-AM4 L.PROFILE/ INWIN-CHOPIN 150W/ G.Skill Ripjaws V-DDR4,2x8-3600MHz(F4-3600C16D-16GVK)/ Samsung 850 EVO MZ-75E500-SSD-500GB/ UEFI-bios 4.51A


Posted By: lightofhonor
Date Posted: 24 Mar 2018 at 4:49am
Those are the two I tried. Chipset installs fine, but the GPU driver gives me a BSOD just a few seconds after installing it. Screen resolution changes, desktop image disappears, BSOD.


Posted By: wardog
Date Posted: 24 Mar 2018 at 6:35am
" rel="nofollow - Might not apply yet worth asking.............

What is chosen in the BIOS as/for the graphics output?


Posted By: lightofhonor
Date Posted: 24 Mar 2018 at 7:20am
Everything is stock, but I tried changing the primary graphics to integrated and reinstalling. BSOD :(


Posted By: wardog
Date Posted: 24 Mar 2018 at 8:15am
Originally posted by lightofhonor lightofhonor wrote:

Everything is stock, but I tried changing the primary graphics to integrated and reinstalling. BSOD :(


One last thing please to try,  then I'll direct you to https://event.asrock.com/tsd.asp" rel="nofollow - https://event.asrock.com/tsd.asp

Clear the BIOS, reboot back into BIOS, ONLY make if needed the change to Integrated Graphics, Save and Exit the BIOS, go into Windows and try another install of the iGPU drivers.

Post back after please.





Posted By: lightofhonor
Date Posted: 24 Mar 2018 at 9:17am
Originally posted by wardog wardog wrote:

Originally posted by lightofhonor lightofhonor wrote:

Everything is stock, but I tried changing the primary graphics to integrated and reinstalling. BSOD :(


One last thing please to try,  then I'll direct you to https://event.asrock.com/tsd.asp" rel="nofollow - https://event.asrock.com/tsd.asp

Clear the BIOS, reboot back into BIOS, ONLY make if needed the change to Integrated Graphics, Save and Exit the BIOS, go into Windows and try another install of the iGPU drivers.

Post back after please.





Cleared CMOS, still got BSOD on driver install. Rolled back driver to 4.40 to see if that changed anything, still BSOD.


Posted By: lightofhonor
Date Posted: 25 Mar 2018 at 1:09am
Bought a new MB, issue went away. So looks like it was the ASRock board that was bad.



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