ASRock AB350 Pro4 no video output
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=8255
Printed Date: 18 Jul 2025 at 9:48am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: ASRock AB350 Pro4 no video output
Posted By: crayzcrinx
Subject: ASRock AB350 Pro4 no video output
Date Posted: 01 Apr 2018 at 7:30pm
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New build pc, with a Ryzen 2200G processor and Ballistix Sport LT BLS8G4D240FSC 8 GB. 750w PSU. The fans come on but there is no video output (from the GTX 670 which is definately working). Fans stop after 20 seconds then automatically restart. - It is not the ram, that is clicked into place properly. - The monitor and cables have been tested as working. Any help is appreciated, bar the graphics card the internal components are all new so should not be at issue. EDIT: (also tried)
Changing the CLR_CMOS jumper, as per the manual, when the system and motherboard are completely unpowered (which obviously has no effect, because no power). |
Replies:
Posted By: stree
Date Posted: 01 Apr 2018 at 9:56pm
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" rel="nofollow - If you want help first thing to do is a build list in signature, as in mine....... PS what PSU? ------------- ASRock X370-ITX BIOS 4.50 R5 2600 Cryorig C7 EVGA GTX 950 75w 2x8GB Ballistix Sport LT 2933 960Evo M.2 256GB, Firecuda 1TB Win 10 Pro 64 1803 G-Unique Archdaemon 300 Watt Lian-li Q21B |
Posted By: crayzcrinx
Date Posted: 01 Apr 2018 at 10:24pm
| Whoops, PSU is Corsair CX750, no O/S yet as it doesn't boot, and there's also a 120GB SSD, this is blank. The PSU is less than a year old. Not sure what else I can give. I've not put it in a case as of yet. |
Posted By: stree
Date Posted: 01 Apr 2018 at 10:48pm
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" rel="nofollow - which motherboard? What BIOS version.. what ram? inc no of sticks, model number etc, what ssd-M.2 HDD eetc.. Use the signature bar, don`t just list on the post. that is no good if you are 2 pages along and someone is trying to help!! ------------- ASRock X370-ITX BIOS 4.50 R5 2600 Cryorig C7 EVGA GTX 950 75w 2x8GB Ballistix Sport LT 2933 960Evo M.2 256GB, Firecuda 1TB Win 10 Pro 64 1803 G-Unique Archdaemon 300 Watt Lian-li Q21B |
Posted By: crayzcrinx
Date Posted: 01 Apr 2018 at 11:41pm
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I've put some stuff in my signature, but if you can help you need to read my posts. It's a brand new board which doesn't boot to bios. So therefore, it's the original bios which comes with the motherboard, the motherboard make is in the topic title, and the exact ram model number is described in the first post. The SSD is just a normal kingston 120GB SSD drive not an M2 one. ------------- AMD Ryzen 1700 CMK16GX4M4A2666C16 ASRock AB350 Pro4 Win 10 64 bit |
Posted By: stree
Date Posted: 01 Apr 2018 at 11:45pm
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without knowing which BIOS it is hard to say what might be wrong...... but if the BIOS is too old, it would give the error you have.... Try booting into BIOS and see what revision you have, or see if there is a sticker on the BIOS chip ------------- ASRock X370-ITX BIOS 4.50 R5 2600 Cryorig C7 EVGA GTX 950 75w 2x8GB Ballistix Sport LT 2933 960Evo M.2 256GB, Firecuda 1TB Win 10 Pro 64 1803 G-Unique Archdaemon 300 Watt Lian-li Q21B |
Posted By: stree
Date Posted: 01 Apr 2018 at 11:48pm
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this is the support page for it..see what number you have but do not do anything, just let us know. . . . https://www.asrock.com/mb/AMD/AB350%20Pro4/index.asp#BIOS" rel="nofollow - https://www.asrock.com/mb/AMD/AB350%20Pro4/index.asp#BIOS ------------- ASRock X370-ITX BIOS 4.50 R5 2600 Cryorig C7 EVGA GTX 950 75w 2x8GB Ballistix Sport LT 2933 960Evo M.2 256GB, Firecuda 1TB Win 10 Pro 64 1803 G-Unique Archdaemon 300 Watt Lian-li Q21B |
Posted By: wardog
Date Posted: 01 Apr 2018 at 11:53pm
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That to me, from a distance, as if it is going through Memory Training. Have you let it repeat this and allowed it to cycle 6-8 times? Also, as you have a single 8GB stick of mem, place it in(meh I forget it's Easter) A2 or B2. Remember to clear the BIOS every time you move that stick from one slot to the other prior to booting. I just looked. Crucial states that PN is compatible. The monitor? You do have he proper input selected on it, right? See that one many times here. Buys a new system, yet the monitor is set to input on the VGA. |
crayzcrinx wrote:Posted By: wardog
Date Posted: 01 Apr 2018 at 11:54pm
Sry bout posting over ya there stree. Happy Easter |
Posted By: stree
Date Posted: 01 Apr 2018 at 11:58pm
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" rel="nofollow - if BIOS is up to date and all inorder, then another favourite is to connect display HDMI cable into port on I?O instead of the GPU ------------- ASRock X370-ITX BIOS 4.50 R5 2600 Cryorig C7 EVGA GTX 950 75w 2x8GB Ballistix Sport LT 2933 960Evo M.2 256GB, Firecuda 1TB Win 10 Pro 64 1803 G-Unique Archdaemon 300 Watt Lian-li Q21B |
Posted By: crayzcrinx
Date Posted: 02 Apr 2018 at 12:22am
Sorry, but you're just not getting it. The PC doesn't actually turn on (well the fans but theres no video output). So there's no way i can do anything with the bios.
- 2nd Slot (A2) for single dual rank stick. - I removed the battery after moving it earlier (left the battery out for 20 minutes) - My monitor is one of those "classic" ones that has only one input, haha. - I've left it doing its on-off cycle, but currently it's been about 20 minutes and nothings happening. Update: Still no dice after about 30 minutes, is that more than enough time?
------------- AMD Ryzen 1700 CMK16GX4M4A2666C16 ASRock AB350 Pro4 Win 10 64 bit |
Posted By: CamNielsen
Date Posted: 02 Apr 2018 at 12:58am
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To be honest - it sounds like you don't have the RAM plugged in completely. Same thing happened to me when I built my machine using this board and it exhibited the exact same behavior. Make sure that your RAM is FIRMLY installed in the slot (you do actually have to apply a decent amount of pressure until it clicks into place) ------------- Ryzen 7 1700X AB350 Pro4 ATX Trident Z 16GB (2x8) Samsung 960 PRO 512GB Toshiba P300 3.5 TB 7200 RPM Asus - GeForce GTX 1060 6GB Windows 10 Pro OEM 64-bit |
Posted By: crayzcrinx
Date Posted: 02 Apr 2018 at 1:22am
It's clicked in at both ends and I've applied as much pressure as i can without likely damaging some components. I've raised an asus ticket to try and figure this out fully. I really don't know what else to try! ------------- AMD Ryzen 1700 CMK16GX4M4A2666C16 ASRock AB350 Pro4 Win 10 64 bit |
Posted By: crayzcrinx
Date Posted: 02 Apr 2018 at 2:26am
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" rel="nofollow - I've additional information. All the signs are pointing towards the memory. However, I have now also tried booting with no memory. It doesn't appear to make any difference, so the memory is not the problem. The power turns off still, so that literally leaves three components... the mobo, the CPU or the PSU. The PSU is fine, and the other pieces are new. But from extensive googling, I found that someone found their CPU cooler was not on correctly, when screwing in my standard wraith cooler, I got these incredibly loud clicking noises and was not really sure if the screws were in all the way or I was about to break something, however, I've just watched this video: (skip to the 5th minute) https://www.youtube.com/watch?v=9VtH0EJRyAc And the guy screws in his cooler, and there are no loud clicks at all. Has anyone else observed this behavior? ------------- AMD Ryzen 1700 CMK16GX4M4A2666C16 ASRock AB350 Pro4 Win 10 64 bit |
Posted By: wardog
Date Posted: 02 Apr 2018 at 2:29am
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" rel="nofollow - Did the MB box come with a "2000 Ready' sticker on the outside? Directly above PCIE1, there is a sticker over the BIOS chip. What is displayed on the sticker? |
Posted By: wardog
Date Posted: 02 Apr 2018 at 2:35am
Get yourself a MB speaker You need one on it to diagnose. I want to know if the beeps change with and w/o mem installed. . |
Posted By: crayzcrinx
Date Posted: 02 Apr 2018 at 2:53am
Theres no "2000 ready" sticker on the mobo box. The bios battery has CR2032 Newsun Lithium Battery. The "bios rom" chip has P3.30 written on it. ------------- AMD Ryzen 1700 CMK16GX4M4A2666C16 ASRock AB350 Pro4 Win 10 64 bit |
Posted By: wardog
Date Posted: 02 Apr 2018 at 3:10am
Jackpot. https://www.asrock.com/mb/AMD/AB350%20Pro4/#CPU |
Posted By: crayzcrinx
Date Posted: 02 Apr 2018 at 3:31am
" rel="nofollow -
I found that page, it's got AMD 2200g on the list, so it should be compatible? After all, it's AM4, the motherboard is AM4 compatible? ------------- AMD Ryzen 1700 CMK16GX4M4A2666C16 ASRock AB350 Pro4 Win 10 64 bit |
Posted By: wardog
Date Posted: 02 Apr 2018 at 7:25am
sigh.this gets harder by the day pssstttt, 2200G line, look to the far right column |
Posted By: stree
Date Posted: 02 Apr 2018 at 6:40pm
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Sheeeesh....... I told you earlier on it sounded like an old BIOS. and you just wailed at me.. OK... now we know whats wrong......... the MB IS compatible with the 2200 BUT. it needs a later BIOS to run it............. so you have options. Get a boot kit from AMD. Get a summit ridge-Bristol ridge APU and update the bios so it will then take the 2200...... ------------- ASRock X370-ITX BIOS 4.50 R5 2600 Cryorig C7 EVGA GTX 950 75w 2x8GB Ballistix Sport LT 2933 960Evo M.2 256GB, Firecuda 1TB Win 10 Pro 64 1803 G-Unique Archdaemon 300 Watt Lian-li Q21B |