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x870e Taichi Completely Non Functional Bluetooth

Printed From: ASRock.com
Category: Media&User's Review
Forum Name: AMD Motherboards
Forum Description: ASRock AMD Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=82946
Printed Date: 02 Apr 2025 at 2:39pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: x870e Taichi Completely Non Functional Bluetooth
Posted By: Thunderhead
Subject: x870e Taichi Completely Non Functional Bluetooth
Date Posted: 24 Nov 2024 at 11:16pm
I'm at my wit's end after days of troubleshooting the completely non-functional Bluetooth with the provided Mediatek RZ717 antenna. I have downloaded every driver on Asrock's site, tried uninstalling/reinstalling drivers, resetting Bios, unplugging PC from wall, etc. The only solution currently is to use a cheap USB Bluetooth dongle, which works instantly when plugged in, but has severely limited range.

When I unplug the USB dongle it's as if Bluetooth completely disappears from the PC - the slider to turn it on/off disappears from Settings and under "Device Manager" the Bluetooth field vanishes from the menu entirely. I've seen no talk of this issue from anyone else, so I doubt it's a driver or Bios issue. Did I just get a faulty board and/or antenna? Getting close to returning the board if I am unable to find a solution as I use Bluetooth all the time.

I should add that the Wifi works completely fine with said antenna (yes, it's screwed in correctly) and this is a brand new PC build with Win 11. And yes, the on board Bluetooth is enabled in Bios. Any help would be appreciated.



Replies:
Posted By: Sharpest Spoon
Date Posted: 14 Dec 2024 at 12:24pm
I have an asrock x890e nova your issue could be the same as mine. Power down your motherboard and drain the capacitors by pressing the power button while the psu is off. It will repeat the problem after a could of shutdowns


Posted By: James681
Date Posted: 20 Feb 2025 at 7:59am
I believe I found a Fix, I have the Taichi x870E Lite and when I first installed Windows 11, faulty bluetooth driver.
I completely uninstalled the Bluetooth and https://www.asrock.com/MB/AMD/X870E%20Taichi%20Lite/index.asp#Download" rel="nofollow - https://www.asrock.com/MB/AMD/X870E%20Taichi%20Lite/index.asp#Download
went to the ASRock site to download the drivers for the MB and the problem is fixed now... I was sad I couldn't use my earbuds, now I can.
I Hope this helps and fixes your issue with the bluetooth on this beautiful motherboard.


Posted By: backwaterbeen
Date Posted: 26 Feb 2025 at 10:51am
I think I've found a solution. My Taichi x870E Lite had a problematic Bluetooth driver when I first loaded Windows 11.


Originally posted by James681 James681 wrote:

I believe I found a Fix, I have the Taichi x870E Lite and when I first installed Windows 11, faulty bluetooth driver.
I completely uninstalled the Bluetooth and https://www.asrock.com/MB/AMD/X870E%20Taichi%20Lite/index.asp#Download" rel="nofollow - https://www.asrock.com/MB/AMD/X870E%20Taichi%20Lite/index.asp#Download https://sprunki-game.io/" rel="nofollow - Sprunki Game
went to the ASRock site to download the drivers for the MB and the problem is fixed now... I was sad I couldn't use my earbuds, now I can.
I Hope this helps and fixes your issue with the bluetooth on this beautiful motherboard.


Posted By: backwaterbeen
Date Posted: 26 Feb 2025 at 10:52am
I think I've found a solution. My Taichi x870E Lite had a problematic Bluetooth driver when I first loaded Windows 11.


Originally posted by James681 James681 wrote:

I believe I found a Fix, I have the Taichi x870E Lite and when I first installed Windows 11, faulty bluetooth driver.
I completely uninstalled the Bluetooth and https://www.asrock.com/MB/AMD/X870E%20Taichi%20Lite/index.asp#Download" rel="nofollow - https://www.asrock.com/MB/AMD/X870E%20Taichi%20Lite/index.asp#Download https://sprunki-game.io/" rel="nofollow - Sprunki Game
went to the ASRock site to download the drivers for the MB and the problem is fixed now... I was sad I couldn't use my earbuds, now I can.
I Hope this helps and fixes your issue with the bluetooth on this beautiful motherboard.



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