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ASRock Z370 Pro4 with 16GB G.Skill Aegis DDR4-3000

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=8326
Printed Date: 22 May 2024 at 1:15pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: ASRock Z370 Pro4 with 16GB G.Skill Aegis DDR4-3000
Posted By: sAnderl
Subject: ASRock Z370 Pro4 with 16GB G.Skill Aegis DDR4-3000
Date Posted: 09 Apr 2018 at 6:45pm
Good day, i get no Signal on Monitore with these both components.

ASRock Z370 Pro4 Intel Z370 So.1151 Dual Channel DDR4 ATX Retail
16GB (2x 8192MB) G.Skill Aegis DDR4-3000 DIMM CL16-18-18-38 Dual Kit

I alread made update to BIOS 2.00
made a CMOS Reset

but I get no signal or I get signal and the computer freezes.

Ich checked the QVL List from G.Skill and it says MB is ok
https://www.gskill.com/en/product/f4-3000c16d-16gisb" rel="nofollow - https://www.gskill.com/en/product/f4-3000c16d-16gisb

But on Homepage of ASRock it is not on the Memory QVL List
https://www.asrock.com/MB/Intel/Z370%20Pro4/index.asp#Memory" rel="nofollow - https://www.asrock.com/MB/Intel/Z370%20Pro4/index.asp#Memory

Can anybody help me? Thanks!!!



Replies:
Posted By: ASRock_TSD
Date Posted: 10 Apr 2018 at 11:11am

Dear sAnderl,

 

Thank you for choosing ASRock.

 

Regarding your case, we provide some suggestion to try.

1.       Please try to install the memory on A2, B2 slot.

2.       Only install one stick memory on A2 or B2 to try.

Please check user manual page 7.

http://asrock.pc.cdn.bitgravity.com/Manual/Z370%20Pro4.pdf" rel="nofollow - http://asrock.pc.cdn.bitgravity.com/Manual/Z370%20Pro4.pdf

 

Thank you!

Yours truly,

ASRock TSD




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