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Computer Restarts when Selecting Shutdown

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=847
Printed Date: 23 Dec 2024 at 12:19am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Computer Restarts when Selecting Shutdown
Posted By: sexpot
Subject: Computer Restarts when Selecting Shutdown
Date Posted: 19 Sep 2015 at 1:57am
Hello Support,

May I receive some assistance with my Asrock X99M Killer 3.1.

Problem:
When go to shutdown computer (Start > Shutdown), the computer will shut off for 3-5 seconds and then turn itself on again.

Diagnosis:
Memory overclocked to 3200MHz (32x100 strap) 1.35v ram, 0.96v vccsa
16-18-18-38 1t 

Tested overclock with aida64 memory + cache over night - Stable
Tested overclock with HCI Memtest over night - 2500% pass no errors - Stable

Further diagnosis:

Backed down the memory divider to 28x100 strap and kept all settings same = Computer shuts down fine and does not restart.


Is there a reason why using the 3200MHz overclock will cause the computer to restart on it's own when I go to shutdown?

Full system specs:
5820k overclocked to 4.3ghz 1.2v adaptive, 1.85vin, llc 3
asrock x99m killer 3.1
corsair lpx 16gb 4x4 modules stock 3000 c15
corsair ax650
msi gtx 980



Replies:
Posted By: sexpot
Date Posted: 22 Sep 2015 at 2:00am
Anyone have any insight on this issue? I see another user has same problem, but not sure if he over clocked anything.



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