Intel Motherboards - Dual Monitor Setup Problems

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Dual Monitor Setup Problems

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=848
Printed Date: 22 Dec 2024 at 11:46pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Dual Monitor Setup Problems

Posted By: Allan L
Subject: Dual Monitor Setup Problems
Date Posted: 19 Sep 2015 at 3:36am

Hello Everyone. I have just installed the ASRock Z170 Extreme7+ LGA1151 motherboard. I'm trying to install a dual monitor system. One of the monitors has a Display Port which I plugged into the motherboard. The other monitor only has an HDMI port which I also plugged into the motherboard. When I boot up the computer, both monitors come to life, but they act as a single monitor. If I disconnect the HDMI monitor, then the Display Port monitor behaves like a true 4K monitor. However if I have both monitors going whatever resolution I try, I can't get it any higher than the lower resolution monitor connected by HDMI. I guess what I'm trying to do is to have both monitors going but with different resolutions. I'm trying to find out if this is a Motherboard problem (where I have to change the settings?), or is this a Windows 8.1 problem? Judging from what I've had before, setting up a dual monitor configuration should be fairly easy, but not for me apparently.

Does anyone have any suggestions?

p.s. The BIOS is up-to-date on the motherboard.