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x370 Gaming ITX Firmware 4.60 Video Issues

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=8510
Printed Date: 18 Jul 2025 at 4:32pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: x370 Gaming ITX Firmware 4.60 Video Issues
Posted By: Isoceles
Subject: x370 Gaming ITX Firmware 4.60 Video Issues
Date Posted: 26 Apr 2018 at 2:57am
" rel="nofollow - Hi Everyone,

Since installing the 4.60 update for my x370 ITX board (updated from 3.60), I've noticed that I can no longer boot without the compatibility support module enabled. Choosing any UEFI settings that auto-disable CSM (like Fast boot or the new over 4gig support option) results in booting to nothing but a black screen. Even with CSM enabled, I don't see an option for the Video OpROM anymore. I believe my GTX 1080 should provide a standard UEFI OpROM, so I can't imagine any reason why CSM + the legacy video option ROM should suddenly be necessary. 

Is this a bug, or is there some new setting I need to select somewhere else to get a normal boot process to work without having to fall back to CSM?



Replies:
Posted By: Fulminatrix
Date Posted: 04 May 2018 at 12:10am
Same issue here. But I have Fatality x370 gaming k4. If I disable CSM or enable Fast Boot, system stops POSTing with 0E error on Dr. Debug.


Posted By: Isoceles
Date Posted: 04 May 2018 at 2:58am
" rel="nofollow - Definitely looks like the exact same issue. Do you have an nvidia graphics card by chance?


Posted By: Fulminatrix
Date Posted: 04 May 2018 at 5:15am
Originally posted by Isoceles Isoceles wrote:

http://forum.asrock.com/RTE_textarea.asp%3cmode=quote&ID=50955&CACHE=977" rel="nofollow - Definitely looks like the exact same issue. Do you have an nvidia graphics card by chance?
Yes I do


Posted By: cristy6100
Date Posted: 04 May 2018 at 5:54am
I can confirm I too cannot boot both a GTX 580 and a GTX 680 on the X370 ITX/ac, setting CSM to enable will still not detect the card (they dont have UEFI just old BIOS). I reported this 2 months ago and up til today it hasn't been fixed...

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Main Rig: AMD Ryzen 2400G | ASRock Fatality X370 ITX/ac UEFI 4.90 | Corsair LPX DDR4 2400@3200 1.35V | Corsair RM650i PSU | CM ML120L AiO Cooler


Posted By: Isoceles
Date Posted: 05 May 2018 at 10:35am
Well now I feel a little better, at least I'm not the only one. I guess one common factor that we've seen so far is nvidia GPUs, though it 'd be interesting to see if anyone using an AMD GPU runs into the same issue. I know the GTX 1080 *should* support UEFI Video GOP just fine, but something weird is definitely going on...


Posted By: Windows98
Date Posted: 07 May 2018 at 4:21am
Originally posted by Isoceles Isoceles wrote:

Well now I feel a little better, at least I'm not the only one. I guess one common factor that we've seen so far is nvidia GPUs, though it 'd be interesting to see if anyone using an AMD GPU runs into the same issue. I know the GTX 1080 *should* support UEFI Video GOP just fine, but something weird is definitely going on...


It's not related to particular graphics cards...Asrock messed something up in the latest BIOS's.

I have a X370 Gaming K4 and UEFI Video support works just fine with BIOS v3.40.

If I go any higher, I get the 0E BIOS code.

FWIW, I have a 1080.


Posted By: Isoceles
Date Posted: 07 May 2018 at 6:13am
My experience is the same. After 3.40, something broke in the UEFI GOP loading. It's a bit horrifying that a bug this obvious made it into a release, even worse that it hasn't been fixed in any of the subsequent releases...


Posted By: Windows98
Date Posted: 13 May 2018 at 1:26am
There was a new beta BIOS for my board released yesterday that explicitly stated they fixed an issue when disabling CSM w/ Nvidia graphics cards. I guess it really did affect only nvidia cards.

I am testing it right now and it seems to work fine.


Posted By: datonyb
Date Posted: 13 May 2018 at 1:33am
" rel="nofollow - over on msi downloads it states to use the very latest nvidia driver with raven ridge bios and nvidia gpu

i trust you guys have latest installed ?


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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: lienmeat
Date Posted: 13 May 2018 at 8:04am
" rel="nofollow - I think I might be experiencing the same thing.
It's really strange.
http://forum.asrock.com/forum_posts.asp?TID=8675
Has anyone found a fix for this with my MB yet?

Windows98, which MB and Bios version are you using to get past this?


Posted By: Windows98
Date Posted: 13 May 2018 at 8:10am
Originally posted by lienmeat lienmeat wrote:

" rel="nofollow - I think I might be experiencing the same thing.
It's really strange.
http://forum.asrock.com/forum_posts.asp?TID=8675
Has anyone found a fix for this with my MB yet?

Windows98, which MB and Bios version are you using to get past this?



X370 Gaming K4

BIOS v4.71 released 5/11/18


Posted By: nnyymm
Date Posted: 16 May 2018 at 8:34pm
I have a rx 580 both csm disabled or enabled works with no issue.

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AB350 Gaming-ITX/ac P4.60
Ryzen 5 1600@stock 3.4
Ballistix Sports LT 8 GB@stock 2666 cl16


Posted By: Isoceles
Date Posted: 17 May 2018 at 12:44am
@lienmeat Yep, looks like you've got the same problem :( Hopefully the bugfix in the beta that @Windows98 mentioned eventually makes its way to updates for all the current ryzen boards. It's encouraging that they're at least testing a fix.

@nnyymm Thanks for letting us know! Now that we've heard from an AMD GPU user, it definitely sounds like the issue is specific to recent ASRock firmware versions when paired with nVidia GPUs.


Posted By: Isoceles
Date Posted: 03 Jul 2018 at 9:42am
Just as an update, this issue still hasn't been addressed...


Posted By: kerberos_20
Date Posted: 03 Jul 2018 at 1:52pm
ive had gtx 760 with csm on/off with no issues
i have now gtx 1060 and it was working only with csm enabled
but csm disabled (uefi) is working now...something is wrong with hdmi port (cable is fine) which fails to detect my tv


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http://valid.x86.fr/diq4l4" rel="nofollow">
http://www.userbenchmark.com/UserRun/47132492" rel="nofollow - userbenchmark



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