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X370 Taichi E6 Error

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=8524
Printed Date: 18 Oct 2024 at 8:33pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: X370 Taichi E6 Error
Posted By: laborer75
Subject: X370 Taichi E6 Error
Date Posted: 27 Apr 2018 at 3:44am
" rel="nofollow - I was wondering if anyone knows what this error code is. I am doing a new build and can't get any video. The CPU is a Ryzen 2700X. I re-installed the CPU twice so I know it's seated and installed properly. I tried two different brands of Ram. I get no video at all and no beeps. The screen on the motherboard gives me the E6 code. Did I get a bad board?I get no Bios screen at all. Video card is working fine. Thanks.



Replies:
Posted By: laborer75
Date Posted: 27 Apr 2018 at 4:21am
Update: I tried with a single stick of HyperX ram HX421C14FBK2/8 which is on the compatibility list and was pulled from a working build. I still get no video at all and a clear CMOS does nothing. I cannot find any info on this E6 error code associated with this motherboard.


Posted By: dm7000s
Date Posted: 27 Apr 2018 at 4:35am
It probably says Eb instead of E6. Which reminds me of this topic:
http://forum.asrock.com/forum_posts.asp?TID=5880&title=x370-fatality-k4-dr-debug-e6

Short answer:
Eb - Calling Legacy Option ROMs

Which in turn reminds me of this very recent topic:
http://forum.asrock.com/forum_posts.asp%3cTID=8184&title=warning-to-users-with-older-video-cards" rel="nofollow - http://forum.asrock.com/forum_posts.asp?TID=8184&title=warning-to-users-with-older-video-cards

What videocard do you use?
http://i.viglink.com/%3ckey=d7d7aa5ced1ebc0821effbccab897fa0&insertId=76dbcfff741692593034d588aeca9865&type=H&exp=60%3ACI1C55A%3A14&libId=jggzkhql010009ks000DA6bzh8370&loc=http%3A%2F%2Fforum.asrock.com%2Fforum_posts.asp%3FTID%3D8184%26title%3Dwarning-to-users-with-older-video-cards&v=1&out=https%3A%2F%2Fwww.amazon.com%2Fdp%2FB00V5IDY2W&ref=https%3A%2F%2Fgathering.tweakers.net%2F&title=Warning%20to%20users%20with%20older%20video%20cards%20-%20ASRock%20Forums%20-%20Page%201&txt=%3Cspan%3Evideo%20%3C%2Fspan%3E%3Cspan%3Ecards%3C%2Fspan%3E" rel="nofollow -


Posted By: laborer75
Date Posted: 27 Apr 2018 at 4:39am
" rel="nofollow - The card is an R9 380X. You think that is the problem? Thanks in advance.


Posted By: dm7000s
Date Posted: 27 Apr 2018 at 4:58am
Originally posted by laborer75 laborer75 wrote:

" rel="nofollow - The card is an R9 380X. You think that is the problem? Thanks in advance.


That card shouldn't be the problem. It is new enough.

Have you updated the BIOS on your X370 Taichi? There is an update required for the 2nd generation Ryzen series:
https://support.amd.com/en-us/kb-articles/Pages/2Gen-Ryzen-AM4-System-Bootup.aspx" rel="nofollow - https://support.amd.com/en-us/kb-articles/Pages/2Gen-Ryzen-AM4-System-Bootup.aspx

See also the BIOS section on the Asrock page:
https://www.asrock.com/mb/AMD/X370%20Taichi/index.us.asp#BIOS" rel="nofollow - https://www.asrock.com/mb/AMD/X370%20Taichi/index.us.asp#BIOS

Version 4.60: Update AMD AGESA to PinnaclePI-AM4_1.0.0.1a.




Posted By: pomac
Date Posted: 28 Apr 2018 at 9:09am
I had the exact same issue, the problem is that the cpu is too new...


Posted By: peterl1365
Date Posted: 09 May 2018 at 3:18pm
Sorry if I'm hijacking this thread, but I've got a similar issue with a new x370 Taichi + Ryzen 1700. Sticker on BIOS chip says 3.20

The motherboard powers up, but no video and fails on 0d error. Motherboard resets after ~10 seconds and continuously bootloops until I kill the power.

Dr Debug is very non-specific about this error code.

I'm using an old video card. It's a Radeon 5750  1GB manufactured circa 2010. Could this be the source of my problem.

I'm about to try again with different RAM, but I may hold off for tonight if the card itself could be the culprit.

Thanks in advance.


Posted By: kerberos_20
Date Posted: 09 May 2018 at 4:36pm
0d is bootlader failure error code
which translates to hardware failure

try to disconnect everything u can and clear cmos



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http://valid.x86.fr/diq4l4" rel="nofollow">
http://www.userbenchmark.com/UserRun/47132492" rel="nofollow - userbenchmark


Posted By: Jpe1701
Date Posted: 20 Oct 2018 at 6:07am
" rel="nofollow - Did you ever figure it out? I recently started getting e6 error when I enabled pbo in all BIOS after 4.70 so ASRock said I needed to RMA. Well I just put it back together with the replacement and I'm getting the exact same error.



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