X370 Pro4 - 5 beeps - no love
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=8528
Printed Date: 09 May 2024 at 9:29am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: X370 Pro4 - 5 beeps - no love
Posted By: nfdavenport
Subject: X370 Pro4 - 5 beeps - no love
Date Posted: 27 Apr 2018 at 1:00pm
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Doing my first AMD build in a decade. Getting no love from my new X370 Pro4 and I can't find a guide to the beep codes. The CPU and RAM are on the compatibility lists. CPU: Ryzen 5 1600 YD1600BBAEBOX (box version of YD1600BBM6IAE) RAM: G.SKILL FORTIS 2x8GB DDR4 2400 F4-2400C15D-16GFT (In A2/B2) GPU: EVGA GeForce GTX 1060 (works in old PC) SSD: SAMSUNG 960 EVO MZ-V6E500BW NVMe (256GB version on the lists) I get 5 beeps at startup and nothing works. If I take out the video card, then I get 2 sets of 5 beeps. If I don't plug the power into the video card then I get no beeps and nothing happens. Video card tested ok in old PC. Same behavior with only one DIMM. Same behavior with the NVMe drive removed. With the video card in the fan spins down on the video card after the 5 beeps. Nothing ever shows on the monitor at any point. The 256GB version of the NVMe is on the list and the 512GB works for others, same behavior without it installed anyway. I've reseated everything, tried one DIMM, pulled everything but CPU, RAM and GPU, most everything I know to try. Any suggestions appreciated. Thanks! |
Replies:
Posted By: Xaltar
Date Posted: 27 Apr 2018 at 3:18pm
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" rel="nofollow - Have you tried the GPU in another PCIe slot? If you have not already, pull the power from the system and take out the battery for a few hours. You can clear CMOS with the jumper too while you are at it just to be 100% certain things clear properly. ------------- 
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Posted By: nfdavenport
Date Posted: 27 Apr 2018 at 9:05pm
I just tried the it in the one other PCIe slot with no luck. 2 quick sets of 5 beeps. I did try clearing the CMOS yesterday for about an hour as well. I'll leave the battery out today and try again with the GPU in the other slot. Thanks.
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Xaltar wrote:Posted By: cristy6100
Date Posted: 28 Apr 2018 at 1:21am
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" rel="nofollow - Take memory out, it should beep differently, if still the same take everything out including CPU, leave just the motherboard and a fan (so you can see if it boots up) you should have no beeps without CPU, re-seat the CPU firmly in the socket and check again with just the CPU plugged in the motherboard, without GPU/RAM or anything else. Se how it beeps it should be 1 short beep with pauses. Usually in AMI 5 beeps tell of a expansion card I/O error or main processor I/O error. After all this has been done report back results Cheers
------------- Main Rig: AMD Ryzen 2400G | ASRock Fatality X370 ITX/ac UEFI 4.90 | Corsair LPX DDR4 2400@3200 1.35V | Corsair RM650i PSU | CM ML120L AiO Cooler |
Posted By: kerberos_20
Date Posted: 28 Apr 2018 at 2:49am
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my gtx1060 also 5time beeps when i disable csm asrock bios doesnt like those cards ------------- http://valid.x86.fr/diq4l4" rel="nofollow">  http://www.userbenchmark.com/UserRun/47132492" rel="nofollow - userbenchmark |
Posted By: nfdavenport
Date Posted: 08 May 2018 at 11:40am
| Thanks all. ASRock customer support said the 5 beeps was a video card issue. Since the card was good and multiple good cards didn't work I sent it back to newegg. All the same stuff worked just fine the slightly older B350 board I bought to replace it. |
Posted By: wardog
Date Posted: 08 May 2018 at 2:56pm
Interesting. Makes no sense to me, the GPU bit, but interesting. Thanks for the reply. |