[DOESN'T WORK] X370 Killer Sli / Ryzen 5 2600
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=8587
Printed Date: 26 Sep 2024 at 12:51pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: [DOESN'T WORK] X370 Killer Sli / Ryzen 5 2600
Posted By: Syriochan
Subject: [DOESN'T WORK] X370 Killer Sli / Ryzen 5 2600
Date Posted: 03 May 2018 at 2:02am
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" rel="nofollow - So, I have a x370 killer sli/Ryzen 1500x/GTX 780 I installed on it an intel 7350 bluetooth m.2 chip Updated the BIOS to 4.70 (Killer SLI) Installed 2600 Screen doesn't power on: windows DOES, in fact you hear the sound for "new hardware installed" so the motherboard actually DOES boot up with the new CPU, but screen will not show anything. Reinstalled 1500x All works well Downgraded to 4.60 Reinstalled 2600 Same thing happens I'll try to uninstall the m.2 wifi chip and try again, but i NEED it. Should i install killer sli/ac firmware? ------------- Asrock x370 killer SLI Ryzen 1500x HyperX predator 3000Mhz |
Replies:
Posted By: JohnM
Date Posted: 03 May 2018 at 2:16am
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" rel="nofollow - Did you try clearing the CMOS? ------------- ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110 |
Posted By: Syriochan
Date Posted: 03 May 2018 at 2:32am
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yep! 3 times ------------- Asrock x370 killer SLI Ryzen 1500x HyperX predator 3000Mhz |
Posted By: Syriochan
Date Posted: 03 May 2018 at 3:38am
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" rel="nofollow - Tried to remove the m.2 wifi card, same thing, it even did the "new hardware installed" sound of windows when it detected the new processor, but still NO SCREEN, how is that possible? Back to 1500x, all is good ------------- Asrock x370 killer SLI Ryzen 1500x HyperX predator 3000Mhz |
Posted By: Syriochan
Date Posted: 03 May 2018 at 8:44pm
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Nothing, 4.70 it's even giving some weird voltage readouts on the 1500x, i think i'll switch to x470 and brand, asrock support it's not giving me any answers. ------------- Asrock x370 killer SLI Ryzen 1500x HyperX predator 3000Mhz |
Posted By: JohnM
Date Posted: 04 May 2018 at 12:21am
I hope you realise that this isn't ASRock support. It's just a user forum. You need to open a support ticket to communicate directly with ASRock. ------------- ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110 |
Syriochan wrote:Posted By: Syriochan
Date Posted: 04 May 2018 at 12:49am
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Wrote to them already, nothing ------------- Asrock x370 killer SLI Ryzen 1500x HyperX predator 3000Mhz |
Posted By: Xaltar
Date Posted: 04 May 2018 at 1:05am
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" rel="nofollow - That is very odd indeed.... What GPU are you using and have you tried other outputs (DVI, D-Sub, Display port)? Do you have a PC speaker connected to the board? If you don't you may want to try that. If the GPU is not detecting with the new CPU it should give you a beep code, 5 short beeps if memory serves. If you just get a single post clear beep then the GPU is detected but not giving signal for some reason. You can also try the GPU in another slot, it may be that the CPU PCIe lanes are dead or not mapping correctly. Try all the x16 length slots and see if you get any joy. It could be an indicator of a DOA CPU, best to rule it out before you hit the end of your return window. Let us know how it goes. ------------- 
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Posted By: Valkrys
Date Posted: 11 May 2018 at 1:37pm
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I'm also having this issue with an evga GTX 780, x370 Taichi with a 2700x. Tried both bioses 4.6 and 4.7, tried the card in multiple slots, multiple pcie modes. The gpu works fine in another system, and multiple gpus work perfectly fine in my Taichi, both amd and nvidia. Even booted a 7950 and gt 740 together. It's just something specific to this card. I contacted asrock support, and earlier today was offered an RMA. But it's like they didn't even read my message as I provided plenty of detail. There's nothing wrong with the board and this thread just shows it's something that got botched with the bios with gen2 cpus. I responded to them much later as I didn't see the email initially, telling them that I don't want an RMA, I just want them to patch the bios. So unless this is something that can't be fixed in the bios and requires an x470 motherboard, and RMA isn't going to change anything. Also, I've tried numerous bioses on the gpu itself to no avail. EVGA wasn't able to help me, and after seeing this thread it makes sense why, because it's something *very* specific that's outside of their control.
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