RGB won't change colors anymore!
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=8589
Printed Date: 18 Jul 2025 at 1:08pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: RGB won't change colors anymore!
Posted By: xianhijas
Subject: RGB won't change colors anymore!
Date Posted: 03 May 2018 at 4:11pm
I had zero issues before with these led pins or led lights.
I was trying to changing the colors of my cpu because I wanted to have a photoshoot with my setup.
The Asrock rgb software is having error from time to time but I don't really mind that. Today I was trying to open it, the error shows up then my computer suddenly restart for a force windows update. When I got back to the windows, the led lights won't change color anymore.
I tried to change the led colors from Bios, still won't work.
I tried restarting the motherboard by changing the CMOS (or force restart bios) in my motherboard with attached and unattached led lights from the led pins. They still won't work. Please help me fix this. This is really frustrating.
I'm 100% sure this cause from the ASROCK rgb software.
Please don't make me regret that I chose this product.
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Replies:
Posted By: JohnM
Date Posted: 04 May 2018 at 12:30am
" rel="nofollow - Which motherboard? Did the LEDs light at all? Do you mean that they are stuck on one colour? Did you completely reset the CMOS?
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ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110
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Posted By: xianhijas
Date Posted: 04 May 2018 at 1:03am
" rel="nofollow -
I'm using Asrock AB350 Gaming K4. Yes, they suddenly stuck at one color.
I only used the jumpstart pin, should I remove the battery as well ?
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Posted By: JohnM
Date Posted: 04 May 2018 at 1:18am
Here's what I would do to make sure it's fully reset. Shut down. Unplug the power supply from the wall socket. Press the power button for 10 seconds to discharge the capacitors. Move the Clear CMOS link for 30 seconds. You can try removing the lithium battery too. Restore the link. Restore the power. Boot to BIOS. LEDs should default to off. Test.
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ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110
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Posted By: xianhijas
Date Posted: 04 May 2018 at 1:49am
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Hi, I really appreciate for helping me. I just did everything you told me but I still can't change the color.
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Posted By: xianhijas
Date Posted: 04 May 2018 at 1:56am
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Hi, I really appreciate for helping me. I just did everything you told me but I still can't change the color.
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Posted By: JohnM
Date Posted: 04 May 2018 at 2:58am
" rel="nofollow - When you first powered up after the reset did the LEDs default to off? Can you turn them on/make them flash? Are the LEDs correctly connected to the header - not offset by one pin? What colour are they stuck on?
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ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110
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Posted By: xianhijas
Date Posted: 04 May 2018 at 3:27am
Yes it was set to off but the led lights will automatically turn on when I attach it. Just to let you know I dettached the led lights when I reset the CMOS.
I cannot apply effect on it like flash, breathing etc. It just stays static and stuck in one color
Yes the pins are attached correctly.
I also tried to update the latest Bios, still won't work.
It's quite hopeless for me because all these google research, it looks like that I'm the only one has a problem like this.
The color that I stuck with is reddish pink.
I still have its warranty, tomorrow I'll bring it back to the shop but maybe if you have some other solutions that I can still try. I would appreciate it.
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Posted By: JohnM
Date Posted: 04 May 2018 at 6:50am
It sounds as though the driver circuit has failed. It doesn't seem to be a software issue. I can't think of anything else to try. As you are still within your return window, I suggest you get a replacement.
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ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110
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Posted By: earthman99
Date Posted: 13 Feb 2021 at 10:19am
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I have the same problem. My LED strips worked fine initially, but now they're basically stuck on one color. When I try to adjust them with the ASRock software, they barely change.
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Posted By: kaankrcn
Date Posted: 25 May 2021 at 10:26am
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did you find any solution ? becouse I've the similar problem too, green light is always on. software working good. second rgb header is working good but first rgb header is stuck always on green. when I turn leds off rgb header 1 stays green.
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Posted By: epvgallday
Date Posted: 09 Dec 2022 at 9:24am
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Did you ever figure this one out? The exact same thing is happening to me I think. My IO Cover is always green no matter what. It lights up as soon as the MOBO receives power and does not flicker or shut off until I unplug the power, but my Chipset Cover RGBs works great.
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