new X470 Master SLI no screen
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=8781
Printed Date: 17 Sep 2024 at 3:58am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: new X470 Master SLI no screen
Posted By: gmurz
Subject: new X470 Master SLI no screen
Date Posted: 26 May 2018 at 4:43pm
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" rel="nofollow - hi all, just bought an X470 master sli, ryzen 5 2600x, 16gb ram and can't get it run. the ram is listed on qvl 24 pin, 8 pin, cpu_fan connected (tried 2 different psu) graphics card is connected (tried 2 different) ram is connected to a2 and b2 pc speaker connected when i switch on the psu, the red led near sata is blinking. when i press the board power switch, i get no uefi screen, no beep after 11 blinking red led's the board reboot. also tried with only one ram connected - no change also tried with no ram or no graphics - never get beeps (the speaker is ok) what is the problem ? the board ? the ram ? me ? ------------- X470 Master SLI, Ryzen 5 2600X, 16GB HX43216PB3K2/16 |
Replies:
Posted By: Endranii
Date Posted: 30 May 2018 at 12:36am
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Had similiar problem. In my case it took few reboots and moving ram to A1 and B1 slots. After that the PC had booted up nicely with ram downclocked to 2666mhz and then I was able to freely switch the ram banks as I wanted and Pc had no problem booting up and going through tests after setting up windows.
Although I can't get over 2800mhz no matter what I try, at 2933 the PC will not boot every 3rd run and spews errors in prime, while 3k and 3200 won't even boot. So at the moment I'm running 2800 14-15-15-32-50 1,35v and have no trouble with it. Fyi the Ram kit I use is Goodram IRDM x 3200mhz 16-18-18-34-52 2x8gb The Bios is the retail one 1.0v as I didn't have time to get the one with agesa patch. |
Posted By: gmurz
Date Posted: 30 May 2018 at 4:02am
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I tried that also... I switch the RAM to A1 and B1 and also tried with only 1 RAM in every Bank. but, no succes .... My RAM is HyperX HX432C16PB3K2/16 and listed on QVL. I brought the Board back to my Hardware-Dealerand, he gave me a new one. but, same Result. ------------- X470 Master SLI, Ryzen 5 2600X, 16GB HX43216PB3K2/16 |
Posted By: Xaltar
Date Posted: 30 May 2018 at 4:41am
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" rel="nofollow - Have you tried a minimum boot outside of the case? CPU/cooler, 1 stick of RAM, GPU and PSU with nothing else connected. If you have different display options (HDMI, DVI, Display Port), try different cable types, sometimes HDMI in particular can be quirky. ------------- 
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Posted By: gmurz
Date Posted: 30 May 2018 at 11:48am
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yes i testet outside the case, i have a second graphicscard and a second PSU. The monitors with their cables work on my old pc. ------------- X470 Master SLI, Ryzen 5 2600X, 16GB HX43216PB3K2/16 |
Posted By: Reinvented
Date Posted: 30 May 2018 at 12:26pm
You never listed all of your components. List out your PSU, GPU, and even your storage devices.
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gmurz wrote:Posted By: gmurz
Date Posted: 30 May 2018 at 12:52pm
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ok, sorry for that and sorry for my bad english, i am not a native speaker..... here the parts i bought new: Asrock X470 Master SLI (w/o wifi) AMD Ryzen 5 2600X Scythe Mugen 5 MSI GeForce GTX 1060 PSU 500W bequit! Straight Power 10 CM HyperX 16GB HX43216PB3K2/16 for testing i also used a older bequit! 450 PSU and a Geforce 750ti the only things i cant't change are the cpu and ram, but these are tested my hardware-dealer. i know about the problem others have with the scythe Mugen and to much pressure, so i tested first with the stock cooler. ------------- X470 Master SLI, Ryzen 5 2600X, 16GB HX43216PB3K2/16 |
Posted By: Xaltar
Date Posted: 30 May 2018 at 4:15pm
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I don't know if it is your problem but those BeQuiet PSUs are garbage for gaming systems. Don't get me wrong, it's a great brand but those PSUs (multi 12v rail) are designed for office PCs using integrated graphics. I have gone into detail about the how multi rail vs single rail work and what their purposes are in the past, I really need to put up a sticky about the subject. In a nutshell, sub 800w multi rail PSUs are for basic, office/browsing systems using an iGPU or ultra low end discrete GPU. 800w and above multi rail PSUs are typically used in servers or high end multi GPU systems. Single rail PSUs are what you want for average gaming systems. Multi rail has it's wattage split among the number of 12v rails (lines) it possesses, this is usually displayed on the unit's specs as 12v1, 12v2 etc. If you see this, don't buy the PSU unless you plan to use it for a very basic system or understand how to load balance your power distribution and even then, I avoid them. A multi rail PSU is in essence multiple low wattage PSUs slapped together with their total wattage being listed. Your Straight Power 10 has 4 rails so each rail can handle a MAXIMUM of 200w (18amps per rail). That is not good enough for your system. In contrast 500w single rail PSU will have 1 +/- 45 AMP 12v rail. This is what you want. I always advise against BeQuiet's budget PSUs, they almost ALL have multiple rails. In my opinion it's false advertising, unfortunately it's legal because the combined power is technically the rating of the PSU. They should list the wattage as that of the most potent 12v rail imo, it would avoid a lot of confusion. -------------
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Posted By: gmurz
Date Posted: 30 May 2018 at 5:04pm
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" rel="nofollow - I am one step further..... i bought a Samsund 4gb pc2400 M378A5244CB0-CRCD0 plugged in a1 and it works, now i have the uefi screen. next step is now to get the hyperx 16GB HX43216PB3K2/16 working 1st try with dram freq. set to 2400 give me only 3 beeps do i need to disable the am4 advanced boot training ? ------------- X470 Master SLI, Ryzen 5 2600X, 16GB HX43216PB3K2/16 |
Posted By: Xaltar
Date Posted: 30 May 2018 at 6:15pm
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That is great news :) No, you want boot training on, it's purpose is to make the RAM work better with the system  Set the frequency to 2133 and all settings auto and see if you can get POST. Once you have post you can then start pushing up the speed a little at a time. -------------
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Posted By: gmurz
Date Posted: 30 May 2018 at 7:36pm
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tried that... testet all possible freq. down to 2133... no success Now i send the HyperX Predator 16GB HX43216PB3K2/16 back and ordered this one: HyperX FURY HX424C15FB2K2/16 hope to get them till friday ------------- X470 Master SLI, Ryzen 5 2600X, 16GB HX43216PB3K2/16 |
Posted By: datonyb
Date Posted: 31 May 2018 at 2:16am
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" rel="nofollow - well i hope it works but............................. you think the hyperx is going to be much different to predator under the heatsink ? i would advise gskill flarex or sniper for amd compatability ------------- [url=https://valid.x86.fr/jpg250]  [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: gmurz
Date Posted: 02 Jun 2018 at 12:32pm
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I tested the 16GB HX43216PB3K2/16 with all possible frequencies, but had no luck I resend them and bought a pair of HyperX Fury Plugged them in and they work. I get the uefi screen - all good now. ------------- X470 Master SLI, Ryzen 5 2600X, 16GB HX43216PB3K2/16 |
Posted By: maverick
Date Posted: 19 Jun 2019 at 12:36pm
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Hey everyone, I've been hired by my neighbor to assist in building a new gaming rig, based on the Ryzen 7 2700X. His rig so far: AMD Ryzen 7 2700X ASRock X470 Master SLI/ac 16GB kit of G.Skill Trident RGB (tomorrow I will have part numbers) 1TB Crucial NVMe SSD EVGA GeForce GTX 1660 Ti I pulled the memory HCL before I head over tomorrow morning again to help him troubleshoot. I'm trying to rule out everything else before telling him to RMA the motherboard. Unfortunately, I do not have any other AM4 processors to test the CPU. Basically, we plug everything in, turn it on, and no fans, no display, and only a red LED with a breathe effect displaying underneath the chipset heatsink. I do not get any beep codes, and I only wish I had a POST card or something like Dr. Debug. At home, I grabbed an old GPU from an old rig for testing. I'm sure that it will have no problem driving a Radeon HD 5670. Any assistance with this would be very appreciated. Is there something I missed? Newbie mistake? This is my first time assembling a rig from scratch since at least 2013. Thanks in advance, and Don't Forget To Be Awesome... ------------- In a world full of people, only some want to fly. Isn't that crazy? |
Posted By: maverick
Date Posted: 19 Jun 2019 at 2:03pm
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My only thoughts is that either the CPU, power supply or motherboard are dead on arrival. I'm picking up some extra RAM to test and see if this is a memory fault, because I'm not getting any beep codes. ------------- In a world full of people, only some want to fly. Isn't that crazy? |
Posted By: maverick
Date Posted: 19 Jun 2019 at 6:43pm
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I think I have a suspected cause of the failure to POST. Either one of two things is stopping it from POSTing. First, the M.2 NVMe SSD we inserted into M2_2 instead of M2_1. This might be confusing the board, but it should still post, in theory. Second, I had the RGB LED cables going from the Wraith stock cooler going to both the PWM and the USB headers, and the manual states only one can be hooked up at once. G*d I feel like an idiot if one of these are the causes. I'll feel even worse if those don't fix it. If I still have trouble, I will have my neighbor contact Newegg for possible RMA. Thanks in advance for any help. :) ------------- In a world full of people, only some want to fly. Isn't that crazy? |
Posted By: maverick
Date Posted: 20 Jun 2019 at 9:35am
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We ended up RMAing the motherboard. We literally tested everything else that we could. Different GPU, removed the SSD completely, and no beep codes. Either the speaker we have doesn't work or it's not even POSTing. Hopefully that will mean that his purchase of the GeForce GTX 1660 Ti did not go in vain. ------------- In a world full of people, only some want to fly. Isn't that crazy? |