Intel Motherboards - Z370 Extreme 4

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Z370 Extreme 4 - Mic usb not working

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=8870
Printed Date: 08 Aug 2025 at 4:04am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Z370 Extreme 4 - Mic usb not working

Posted By: arammco
Subject: Z370 Extreme 4 - Mic usb not working
Date Posted: 07 Jun 2018 at 2:05am

" rel="nofollow - Hi, today i've build my pc.
Cpu 8700k Ram 16 3000mhz and gpu 580 8 gb of aorus.
So i've reinstall Windows 10 all thing is working but not my Auna 900b.
I've try it with my sisters notebook and with her pc is working.
Everytime the pc recognize the usb device but after 10 seconds less or more, the device has and yellow triangle in device manger (i think this is the translation i'm not english sorry for errors) and i get something like:
"The device could not be started. (Code 10)

The I / O request has been deleted."
And nothing, i can try all the usb of the mobo, all usb on fron panel but nothing change.
With the old Mobo never had this problem.

I've even update the bios to the last stable update but nothing change.

Can someone help me?
I've upgrade my pc for make videos but the only thing not working is the mic... this is my luck <.<

Replies:

Posted By: badbri
Date Posted: 09 Jun 2018 at 10:00am

In the BIOS you can enable USB Legacy support (under Advanced> USB) if that does not work, you may need a cheap USB 2.0 add-on card to connect it on the new motherboard. Searching for info on that microphone gives lots of info but nothing on it's USB interface and compatabilty.

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https://www.passmark.com/baselines/V9/display.php?id=99573335296

Posted By: arammco
Date Posted: 10 Jun 2018 at 4:43pm

Thanks for the tip, i will try now and see what happen.

Posted By: arammco
Date Posted: 10 Jun 2018 at 4:52pm

I've tryed to disable the legacy support because is "On" in default settings.
Well i've ordered another mic usb of another company and i hope to don't have this kinda of problem again.