Z370 Extreme4 Boot manager doesn't work properly
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=8874
Printed Date: 19 May 2024 at 3:08pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Z370 Extreme4 Boot manager doesn't work properly
Posted By: salomonfr
Subject: Z370 Extreme4 Boot manager doesn't work properly
Date Posted: 07 Jun 2018 at 12:24pm
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Hello everyone! Motherboard: Z370 Extreme 4; BIOS: 1.80; Problem: Can't select any device in boot manager (F11). Only can hit the setup or boot defaults. https://imgur.com/a/XlTopKm" rel="nofollow - https://imgur.com/a/XlTopKm
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Replies:
Posted By: ASRock_TSD
Date Posted: 08 Jun 2018 at 10:10am
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Dear Salomonfr,
Thank you for choosing ASRock.
Regarding your case, we provide some suggestion to try. 1. Clear CMOS to load BIOS default. You can follow the user manual page 20 to clear CMOS. http://asrock.pc.cdn.bitgravity.com/Manual/Z370%20Extreme4.pdf" rel="nofollow - http://asrock.pc.cdn.bitgravity.com/Manual/Z370%20Extreme4.pdf 2. Reflash BIOS by Instant Flash. http://www.asrock.com/mb/Intel/Z370%20Extreme4/index.asp#BIOS" rel="nofollow - http://www.asrock.com/mb/Intel/Z370%20Extreme4/index.asp#BIOS
Thank you! Yours truly, ASRock TSD |
Posted By: salomonfr
Date Posted: 09 Jun 2018 at 1:50pm
| " rel="nofollow - I did clear CMOS and re-flash bios. Still same problem. Anything else should I try before return it back? |
Posted By: badbri
Date Posted: 10 Jun 2018 at 2:44am
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" rel="nofollow - In your picture it looks like you have some video corruption. Are you using on-board video ? If so try using the DVI port if not already. If using an Add-on PCIe video try pulling it out and reseating it or try the on-board video. If none of the above helps then you most likely need to rma/replace the board. ------------- https://www.passmark.com/baselines/V9/display.php?id=99573335296 |
Posted By: salomonfr
Date Posted: 10 Jun 2018 at 12:44pm
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Tried everything you suggest, nothing helped. I detached all my ssd's and something still appears in boot manager. Actually when I install motherboard was totally fine, maybe it appears after flashing new bios. https://imgur.com/SDoo11M" rel="nofollow - https://imgur.com/SDoo11M https://imgur.com/v6odGlO" rel="nofollow - https://imgur.com/v6odGlO https://imgur.com/jQlT4ip" rel="nofollow - https://imgur.com/jQlT4ip
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Posted By: ASRock_TSD
Date Posted: 12 Jun 2018 at 2:08pm
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Dear Salomonfr,
Thank you for your information.
We have released a special BIOS P1.80B. Please update this BIOS by Instant flash to check. Download link: https://mega.nz/#!w4xx2TgS!vfjcK_yxNcqOqTwdxxoODNmTTxy2819mhBO41hRuB8E" rel="nofollow - https://mega.nz/#!w4xx2TgS!vfjcK_yxNcqOqTwdxxoODNmTTxy2819mhBO41hRuB8E
Thank you! Yours truly, ASRock TSD |
Posted By: salomonfr
Date Posted: 12 Jun 2018 at 5:45pm
I tried re-flash with that BIOS, it didn't help  Partition with hieroglyphs still exists. Interesting thing: if you select this partition and hit enter, then boot manager works fine, you can highlight the partition you want and select it.
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Posted By: ASRock_TSD
Date Posted: 14 Jun 2018 at 3:02pm
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Dear Salomonfr, Thank you for your reply. We have released another special BIOS P1.80C for you to try. Please update this BIOS by Instant flash. Download link: http://https://mega.nz/#!B4p0GbJD!jqpcchvo8ox1P2Ekdo4uCCermoWFjdqQE-0q3tDlOUw" rel="nofollow - https://mega.nz/#!B4p0GbJD!jqpcchvo8ox1P2Ekdo4uCCermoWFjdqQE-0q3tDlOUw Thank you! Yours truly, ASRock TSD
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Posted By: salomonfr
Date Posted: 15 Jun 2018 at 11:02am
| " rel="nofollow - Thanks a lot! Now everything works perfect. What was the issue? Will this fix be applied to the following BIOS updates? |
Posted By: St8kout
Date Posted: 17 Jun 2018 at 8:30am
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Hmm, I just updated to 1.6 to get the Microcode CPU protection. Guess I should stay put with this as I don't need 'memory compatibility.' I was going to suggest you try downgrading to 1.6 as there doesn't seem to be any issues so far. But it looks like they fixed it with the 'c' version. I've learned to keep all BIOS updates on the same USB drive in case I need to go back a version. They all show up when you go to the Flash Update section of BIOS, so you just pick the one you want to install.
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