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Z370 Extreme 4 - Can't put my pc on "sleep mode"

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=8894
Printed Date: 08 Aug 2025 at 4:04am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Z370 Extreme 4 - Can't put my pc on "sleep mode"
Posted By: arammco
Subject: Z370 Extreme 4 - Can't put my pc on "sleep mode"
Date Posted: 10 Jun 2018 at 4:59pm
Hi, i'm using w10 1803 with energy saving option (after 5 min the monitor will turn off and after 15 min the pc with go in suspension) but when the pc will should go in suspension all the leds of the mobo are on, and the fans of the case too, it's like nothing is really "off" and when i try to use keyboard or mouse to wake up (the leds of them turn on) but nothing happen, try with power button nothing happen.
I need to hold the power button for a couple to seconds for turn off the pc and then restart.

I've disable the "fast boot" from windows because can't turn off the pc from os or power button, i was need to hold the power button for turn it off. 

I can't understand the problem.





Replies:
Posted By: arammco
Date Posted: 10 Jun 2018 at 11:20pm
Update: I've tryied to disable c6/c7 on bios but i still can't see my pc go on sleep and wake up... 



Posted By: Xaltar
Date Posted: 11 Jun 2018 at 6:58am
" rel="nofollow - Fresh OS install or did you carry it over from another build?

Please give us your full system specs as well as OS and version.


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