x570pro4 startred rebooting
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=89065
Printed Date: 06 Jul 2025 at 8:38am Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: x570pro4 startred rebooting
Posted By: kambi
Subject: x570pro4 startred rebooting
Date Posted: 04 Jan 2025 at 12:50am
Greetings ASRock people
I was happily using my x570pro4 with 5800x CPU for almost one year. Suddenly I started experiencing wild restarts. I am looking for a tool (any OS) to try and investigate what is happening. Over the last year i made no changes to the PC. The soft on this PC is a bit weird - ESXi8.0 running few Win7 and Win10. On the VMs there is nothing new as well. The PC is practically off grid - it is a playground for some old tools I use when i go to work...
I am so sad, it was such a nice system, working fine, regardless that the SSD was a bit on the small side.
Video, DRAM, HDD/SSD, Eth cards, were tested (exchanged with others) - not the problem. Nothing else is connected. Power supply is 1y old corsair cx750.
Any help will be appreciated greatly!
LLnP or 5.4B with U i go either way...
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Replies:
Posted By: kambi
Date Posted: 10 Jan 2025 at 10:01pm
Really?! Not a single comment?!
Ok...
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Posted By: TopMan17
Date Posted: 12 Jan 2025 at 4:55am
Hi, I'm sorry that I'm late to the party but could it have been the software? As in the operating system? Can you perform a reset of the operating system. Before you do this, please please make sure that you back up all of your files because sometimes people blame me that I lost their files when infact it is user error. If it still doesn't solve the issue, the power supply may be faulty, grab a spare power supply and test it out on the system. If however that didn't work. Then it might be a hardware problem. Try replacing the ram with 1 stick or just a completely separate spare ram stick. If that didn't work then I'm sorry but your motherboard may be faulty.. I hope I solved your problem!
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Posted By: TopMan17
Date Posted: 12 Jan 2025 at 4:56am
Oh sorry my bad I didn't read the last bit, you could try swapping the power supply and see if that works?
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Posted By: TopMan17
Date Posted: 12 Jan 2025 at 4:58am
I am by no means an asrock professionalist. I am just here on this forum to see if someone solved my error with my motherboard too.
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Posted By: kambi
Date Posted: 15 Jan 2025 at 2:22pm
Hey, thank you for trying to help!
Indeed I have replaced all but CPU Power and the MB. (many OS tests, including windows bases burn-in amd windows memory test, various distro linux boot for hdd diagnostics) Those did not fail - all looked great.
The system is off, as i have no access to it for the next 8 days.
I'll dig more as i can.
Thanks again foe writing!
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Posted By: kambi
Date Posted: 26 Feb 2025 at 5:18pm
Just an update for anyone with similar problem.
After further testing, both ESXi and Proxmox have issues on this system
ASrock TSD helped - they built a config with this MB, 5800x with ESXi to try duplicate the effect I see. No problem on their setup (so, at least the BIOS is probably OK).
Replacing the CPU with 5700x made the system work stable now. I will test the 5800x CPU in another system to duplicate with it.
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