Print Page | Close Window

x570pro4 startred rebooting

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=89065
Printed Date: 06 Jul 2025 at 8:38am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: x570pro4 startred rebooting
Posted By: kambi
Subject: x570pro4 startred rebooting
Date Posted: 04 Jan 2025 at 12:50am
Greetings ASRock people


I was happily using my x570pro4 with 5800x CPU for almost one year.
Suddenly I started experiencing wild restarts.
I am looking for a tool (any OS) to try and investigate what is happening.
Over the last year i made no changes to the PC.
The soft on this PC is a bit weird - ESXi8.0 running few Win7 and Win10. On the VMs there is nothing new as well. The PC is practically off grid - it is a playground for some old tools I use when i go to work...

I am so sad, it was such a nice system, working fine, regardless that the SSD was a bit on the small side.

Video, DRAM, HDD/SSD, Eth cards, were tested (exchanged with others) - not the problem. Nothing else is connected. Power supply is 1y old corsair cx750.


Any help will be appreciated greatly!


LLnP or 5.4B with U
i go either way...



Replies:
Posted By: kambi
Date Posted: 10 Jan 2025 at 10:01pm
Really?!
Not a single comment?!

Ok...


Posted By: TopMan17
Date Posted: 12 Jan 2025 at 4:55am
Hi, I'm sorry that I'm late to the party but could it have been the software? As in the operating system? Can you perform a reset of the operating system. Before you do this, please please make sure that you back up all of your files because sometimes people blame me that I lost their files when infact it is user error. If it still doesn't solve the issue, the power supply may be faulty, grab a spare power supply and test it out on the system. If however that didn't work. Then it might be a hardware problem. Try replacing the ram with 1 stick or just a completely separate spare ram stick. If that didn't work then I'm sorry but your motherboard may be faulty.. I hope I solved your problem!


Posted By: TopMan17
Date Posted: 12 Jan 2025 at 4:56am
Oh sorry my bad I didn't read the last bit, you could try swapping the power supply and see if that works?


Posted By: TopMan17
Date Posted: 12 Jan 2025 at 4:58am
I am by no means an asrock professionalist. I am just here on this forum to see if someone solved my error with my motherboard too.


Posted By: kambi
Date Posted: 15 Jan 2025 at 2:22pm
Hey, thank you for trying to help!

Indeed I have replaced all but CPU Power and the MB.
(many OS tests, including windows bases burn-in amd windows memory test, various distro linux boot for hdd diagnostics)
Those did not fail - all looked great.

The system is off, as i have no access to it for the next 8 days.

I'll dig more as i can.

Thanks again foe writing!



Posted By: kambi
Date Posted: 26 Feb 2025 at 5:18pm
Just an update for anyone with similar problem.

After further testing, both ESXi and Proxmox have issues on this system

ASrock TSD helped - they built a config with this MB, 5800x with ESXi to try duplicate the effect I see. No problem on their setup (so, at least the BIOS is probably OK).

Replacing the CPU with 5700x made the system work stable now.
I will test the 5800x CPU in another system to duplicate with it.







Print Page | Close Window

Forum Software by Web Wiz Forums® version 12.04 - http://www.webwizforums.com
Copyright ©2001-2021 Web Wiz Ltd. - https://www.webwiz.net