Ryzen 2400G Stuttering
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=8985
Printed Date: 18 Jul 2025 at 3:32pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Ryzen 2400G Stuttering
Posted By: Source
Subject: Ryzen 2400G Stuttering
Date Posted: 21 Jun 2018 at 2:13am
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" rel="nofollow - So I bought an AsRock AB350 ITX Fatality motherboard 19/5 along with a Ryzen 2400g for a living room pc. It's stuttering like MAD in ANY game. The clock speeds suddenly drop to 200MHz on the gpu - MID GAME?? - Can't enjoy Dragon Ball Xenoverse 2 like this, playing Online with a controller. It just lags too much. I've spent maybe 4-5 hours total on browsing for a solution (One solution is to overclock the CPU and set a fixed multiplier?? - Not touching that.) I read that people have had this problem fixed on other motherboards by updating the bios to some optimized version that supports something called AGESA 1002a The first thing I did was update the Bios to the latest 4.6. https://www.asrock.com/MB/AMD/Fatal1ty%20AB350%20Gaming-ITXac/index.us.asp#BIOS Bios Version 4.51D below (BETA) says that it supports AGESA 1003a - Which is newer? So 4.6 should be the latest? However I'm STILL experiencing the horrible stuttering in all my games :-( - Tried Xenoverse 2, Witcher 3, The Evil Within. It's the same story, Core clocks drop and the game stutters bad. Could someone PLEASE help me get rid of this problem and let me enjoy the games as was intended? Best regards, Edgar Specs: Fractal Design Node 202 - Incl. 450W PSU. Ryzen 2400g (Stock with stock cooler) ASROCK AB350 Fatality ITX 2x8 GB 2400MHz Crucial Ballistix 1x120gb Samsung SSD 1x500gb harddisk That's pretty much it.
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Replies:
Posted By: datonyb
Date Posted: 21 Jun 2018 at 2:33am
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what ram are you using speed brand and format eg 2x4gb 2x8gb etc have you stress tested the system to check for overheating what windows version, what type model hard drive theres a heck of a lot of info missing ------------- [url=https://valid.x86.fr/jpg250]  [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: Source
Date Posted: 21 Jun 2018 at 3:00am
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Going in forcefully fixing cpu&Gpu clocks to something removes the stutter, using Ryzen Master. However that's a heck of a hassle, and removes any type of power control, since the clocks don't go down. Plus Ryzen Master could remove your warranty. I'm not touching it. Ram 2x8 crucial ballistix 2400MHz. I've confirmed that RAM isn't the issue.
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Posted By: MPro4-FAULT
Date Posted: 21 Jun 2018 at 5:57am
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" rel="nofollow - Check voltages. You are probably hitting 1.55 (and beyond taking real readings, not bench or bios). Try to fix vocre and socvcore, use pstates, do mot not use core performance boost. LLC? What about current cooling devices you are using?
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Posted By: Nanol77
Date Posted: 21 Jun 2018 at 11:38am
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" rel="nofollow - May I know You have this build around? 2 months? Ryzen 2200G is not great requirement for Witcher 3. |
Posted By: gizmic
Date Posted: 21 Jun 2018 at 11:55am
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best start posting specs ------------- 
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Posted By: Source
Date Posted: 21 Jun 2018 at 1:22pm
Done. Please check the main post again.
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gizmic wrote:Posted By: Source
Date Posted: 21 Jun 2018 at 1:24pm
I've had it for about a month. Been like this the whole time. Actually it works great on witcher 3, 1600x900 at medium You get between 30-45 fps at all times - IF you force Core clocks on the GPU and CPU to be locked. Essentially removing all energy savings or boost, using ryzen master. It's such a hassle... Plus I don't want to do that, as it can void my warranty on the CPU itself. :( |
Posted By: Source
Date Posted: 21 Jun 2018 at 1:27pm
Haven't looked at it that detailed, however if you use Ryzen master, it's locked the cpu voltage to 1.45 and boost to 3.9GHz Could be. As i mentioned. Tweaking and tinkering with it, you can find a solution, by locking the multiplier and locking the core clocks on the GPU and CPU. Then it runs fine. However doing that with Ryzen master, you can lose your warranty on your CPU. I'm not going to do that... Also you lose all energy saving and boost when you lock it. - Don't want it to run balls to the walls 3.9GHz when I'm just watching netflix. -_-
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Posted By: gizmic
Date Posted: 21 Jun 2018 at 3:37pm
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30-45 is already considered laggy if you ask me i think best way is to do the tuning warrant is void only when the cpu is set over spec. So in your case from what you said lag comes when the gpu dips it could be throttling or something else no way a gpu could dip clocks during a game from what i can see you can try these edit the lower range p-states to a higher value so it wont dip that far or maybe clocks can be manipulated from setting a higher value on power options (not sure if it follows this). use logging softwares for gpu/cpu speed, temps and usage so you can find out if high temps are causing the dips or low usage and talking about balls to the wall my cpu on default/auto settings has crazy high vcore 1.45v ive manually tone it back to 1.2ish -------------
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Posted By: Source
Date Posted: 22 Jun 2018 at 1:25am
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After contacting ASROCK support, I was told to downgrade to Bios [Beta] 4.51D 2018/5/2 Agesa Version to PinnaclePI-AM4_1.0.0.3b.
Even though it isn't the latest bios (4.6) it actually works a lot better! |
Posted By: Source
Date Posted: 22 Jun 2018 at 1:26am
" rel="nofollow -
That's a matter of opinion. Consoles run (still do?) some or most games at 30 fps. Perfectly playable for many couch games. :-D Problem is now fixed. (Somewhat)
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Posted By: SYS64738
Date Posted: 23 Jun 2018 at 6:22pm
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The versioning is kind of counterintuitive. The beta 4.51D was actually released later than the stable 4.6 and uses updated microcode from AMD. What everyone including me does not understand is that ASRock does not release a stable bios which incorporates the stuttering fix along with other problems like the reset of certain bios options (XMP profile and GPU configuration) when disconnecting the power cable.
------------- https://valid.x86.fr/wgjzle" rel="nofollow"> 
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Posted By: _Mael_
Date Posted: 24 Jun 2018 at 4:09am
Wait for agesa 1002a for your board, work much better 
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