AMD Motherboards - External USB no Detection

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External USB no Detection

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=9000
Printed Date: 27 Dec 2024 at 7:54pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: External USB no Detection

Posted By: -BaarLun-
Subject: External USB no Detection
Date Posted: 22 Jun 2018 at 5:04pm

" rel="nofollow - Hello,

I can't detect on my new AB350 pro4 an external usb 2.0 device.

Is there a way to do this?

Replies:

Posted By: ASRock_TSD
Date Posted: 22 Jun 2018 at 5:18pm

Dear -BaarLun-,

Greetings, this is ASRock TSD.

According to your question, we provide some suggestions for verifying:

1. Please enter to the BIOS setup then press [F9] to load BIOS default setting.

2. Please plug the USB device to other USB ports to verify.

3. If possible, please use another USB device to verify.

4. If possible, please use this USB to another motherboard to make sure if this USB can work normally.

5. If possible, please re-install a clean supported Windows10 OS for verifying.

Thanks!

All the best,

ASRock TSD