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A320M Pro4

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=9009
Printed Date: 19 Jul 2025 at 8:29am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: A320M Pro4
Posted By: Dek4r
Subject: A320M Pro4
Date Posted: 24 Jun 2018 at 7:47pm
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Hey,


does anyone know how to fix this issue:
the cpu & gpu (ryzen 3 2200g) are throtteling at the same time (every 1minute or something like that .. random)
and only in 1 specific game/engine
Counter-strike global offensive , Garrys Mod
the temps are okay ~50° cpu/gpu +-5
in gta V its working fine!


my specs:
ryzen 3 2200g
newest bios 4.70   xmp profil and just umasize set to 2gb
ram: 8gb Teamgroup @3200 16 16 16 36  1.35v
newest amd drivers & chipset driver and also ryzen balanced profil


heres what i already did:
high performance power plan     -still the same
reflashd bios    -still the same
disabled xmp profil    -still the same
default uefi config     -still the same



edit:
also when i try to bench only 1 thread/core.. ALL cores goes up  to 20-30%
on my brothers computer its only 1 core/thread that goes to 100% ..
maybe thats the problem? but how cna i fix that?




Replies:
Posted By: Dek4r
Date Posted: 24 Jun 2018 at 9:43pm
update:

was also testing older drivers (directly from asrock)        -still the same
disabled amd cool n quiet            -still the same
disabled cpu performance boost           -still the same


ohh and btw: left 4 dead 2 is working also fine without throttle issues!!!


Posted By: Xaltar
Date Posted: 24 Jun 2018 at 10:02pm
Sounds like an issue with the APU display driver and that particular game. 

Generally, when an issue only occurs in a specific game it is driver related not hardware. The only time you could have a hardware issue in only one game is if that game utilizes the system hardware in a way your other games do not.


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Posted By: Dek4r
Date Posted: 24 Jun 2018 at 11:27pm
well actually alot of other users simply dont have those problems.. thats why i quess its a setting problem


Posted By: datonyb
Date Posted: 24 Jun 2018 at 11:58pm
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when you say newest bios which one are you using ?

as 4.73 and 4.82 are both a lot later and apprently more suitable for these issues


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3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: Dek4r
Date Posted: 25 Jun 2018 at 12:08am
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im using NON beta version 4.70

@Xaltar can a newer (beta) version of bios fix those issues?


which one should i try?

Beta BIOS versions are:

[Beta] 4.82
1.Update AMD PinnaclePI-AM4_1.0.0.2a
2.Improve NVIDIA VGA card compatibility when CSM is disabled.

[Beta] 4.71B
Update Agesa Version to PinnaclePI-AM4_1.0.0.3b.

[Beta] 4.63
Update AMD AGESA code.
* If the current BIOS version is older than P3.40, please update BIOS to P3.40(Bridge BIOS) before updating this version.






Posted By: _Mael_
Date Posted: 25 Jun 2018 at 1:22am
Use beta bios 4.82 (agesa 1002a) fix those issues and driver 18.5.1 adrenaline


Posted By: Dek4r
Date Posted: 26 Jun 2018 at 1:02am
Okay throttle Problems are fixed with Beta BIOS... Actually its funny they should Update the "stable" BIOS

BIOS v4.82 is the solution!!!!


Posted By: Xaltar
Date Posted: 27 Jun 2018 at 7:16am
Beta doesn't mean unstable, just early Wink

Typically a beta is released for one of 2 reasons:

1. A bug fix that needs immediate attention and can't wait for the next scheduled release
2. A stable (non system breaking) early access release provided so users can check out more major changes and report any bugs they find so they can be corrected before the final release.

With that said, use Beta releases at your own risk. Generally you should be fine but if you are very unlucky and something goes south ASRock is not on the hook for it (there is a disclaimer). Even then, ASRock will typically honor an RMA even if you used a beta BIOS and it bricked the board. I believe the disclaimer only really protects from legal action given the beta is not intended as a verified final release. 

I have never once had an issue with any of ASRock's betas but I have seen a few on the forums. Most of the time however the issue has turned out to either be user error or hardware specific (RAM compatibility breaking with the update). Strangely, I think I have seen more issues with the release BIOS versions. To be fair though, there are a lot fewer beta BIOS downloads. 


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