Computer turns on fans lights work but no display
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=9031
Printed Date: 27 Apr 2024 at 7:57pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Computer turns on fans lights work but no display
Posted By: Cazzark
Subject: Computer turns on fans lights work but no display
Date Posted: 27 Jun 2018 at 11:38am
| " rel="nofollow - Just built a new Pc with the ASRock gaming k4. I have the Ryzen 2600x a liquid cooler, 16gb DDR4 ram GSkill egg, GTX 1080ti. When I turn it on the lights all light up including the RGBs on the ram and the led behind the chipset on the motherboard. All fans turn on and spin at low speeds. But no display, nothing on the screen. I attached a sparkler to the motherboard. It occasionally, about once every 8 resets, beeps 1 long beep then 3 short. I looked this up. Some people said it?™s the graphics card but I tried it with a 960 from my old build, it didn?™t work. Other people said it?™s conventional, memory exception. A ram problem, I put the ram in different slots, made sure it?™s seated correctly, tried only one stick, to no avail. I can?™t locate the issue, I wanna say it?™s the ram or motherboard but it lights up fine, and all the other components seem to work. I?™m not sure what it could be. The only thing I can think of is possibly a standoff with no screw underneath it, but I honestly don?™t know. |
Replies:
Posted By: Erasmus_Tycho
Date Posted: 27 Jun 2018 at 12:34pm
|
I bet you it's the fact that you aren't running a bios capable of running the 2600x. You may need to flash your bios to one that enables support for the Ryzen 2 series CPUs. ------------- ASRock x370 Taichi V4.4| Ryzen 1800x | 16GB x 2 DDR4 3200 (14cas) | GTX 1080 Ti K|NGP|N | WD NVMe Black 512GB | 2 x 500GB Samsung EVO 960 | Corsair HX1000 | EK Custom Loop (360mm rad + 280mm rad) |
Posted By: Cazzark
Date Posted: 27 Jun 2018 at 4:49pm
| " rel="nofollow - How do I flash the bios? |
Posted By: Cazzark
Date Posted: 27 Jun 2018 at 4:56pm
| I just looked up the motherboard on Newegg and it says Ryzen 2000 ready. |
Posted By: datonyb
Date Posted: 27 Jun 2018 at 7:39pm
|
look at the board locate the bios chip and see what number is on the sticker ------------- [url=https://valid.x86.fr/jpg250]  [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: Cazzark
Date Posted: 27 Jun 2018 at 8:00pm
| " rel="nofollow - It appears to have been ripped off actually. Couldn?™t have been me |
Posted By: Cazzark
Date Posted: 27 Jun 2018 at 8:30pm
| There is a sticker on the box that says AMD Ryzen Desktop Processor 2000 ready. |
Posted By: datonyb
Date Posted: 27 Jun 2018 at 9:30pm
|
ok a few thoughts 1 we have seen boxes saying updated bios that havnt actually been updated 2 try a different type of lead from gpu to monitor e.g display port or hdmi 3 post the actual model of ram eg tridentz ripjaws etc with the speed and timings so we can try and work out if ram might be an issue
------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: Cazzark
Date Posted: 27 Jun 2018 at 9:53pm
| " rel="nofollow - It?™s Gskill Trident Z at 3200mhz you think that could be too fast for the motherboard? Also while searching for the ram, i saw that it said (for AMD) my box has an Intel symbol on it. You think the ram is incompatible with my CPU dispite the RGBs on it lighting up? |
Posted By: Cazzark
Date Posted: 27 Jun 2018 at 9:56pm
|
Also DDR4 3200 (PC4 25600) Timing 16-18-18-38 CAS Latency 16 Voltage 1.35V |
Posted By: datonyb
Date Posted: 27 Jun 2018 at 10:25pm
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" rel="nofollow - its not the gskill with the samsung b dies (the nice one) but it shouldnt stop the board from booting to bios have you confirmed the 24 pin power is connected nicely (you know you often have to fiddle with the extra 4 pin on that 20/24 to make sure its seated under the plastic edge of the 20 pin moulding ? also to check and confirm the 4+4 (8pin) cable marked cpu/eps is connected to top left corner of the board ? make sure this isnt a pcie gpu cable instead and lastly what dam gaming k4 board the x470 or the x370 ? its a lot easier to help you if you help US by letting us know exactly what parts your using we also need to know your psu make and model ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: Cazzark
Date Posted: 28 Jun 2018 at 12:06am
| " rel="nofollow - I?™ll check those cables later I was gonna tkwenit out fo the case and rebuild it it doesn?™t say 370 or 470 it?™s just k4 |
Posted By: Cazzark
Date Posted: 28 Jun 2018 at 12:07am
| My PSU is 650 Watts if that helps |
Posted By: datonyb
Date Posted: 28 Jun 2018 at 12:11am
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both the x370 and x470 are clearly labelled in print on the board mate look at the pictures here of both boards on asrock support site http://www.asrock.com/mb/index.asp#AM4" rel="nofollow - http://www.asrock.com/mb/index.asp#AM4 ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: datonyb
Date Posted: 28 Jun 2018 at 12:14am
seriously please if you want help and were asking what is fitted hardware you must tell us or we have no chance of helping you there are about 1000+ 650 watt psu for sale now of different types once again please tell us what the parts are this means a make model etc so then we can spend our unpaid free time looking up the data on the part to try and help some random guy on the internet please dont make this a sherlock holmes mystery for us ,as i for one havnt got the time im trying to help you please help yourself also  ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Cazzark wrote:Posted By: Cazzark
Date Posted: 28 Jun 2018 at 12:50am
| " rel="nofollow - Sorry I?™m at work rn and can only do short responses |
Posted By: datonyb
Date Posted: 28 Jun 2018 at 1:08am
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we'll be here later when your near the pc ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: Cazzark
Date Posted: 28 Jun 2018 at 2:04am
|
Ok this is everything going in the PC Ryzen 2600x Cooler master ml 240 RGB cooler 16gb gskill trident z ram at 3200mhz 2x8gb Corsair CX650m psu Gigabyte GTX 1080ti turbo edition 240gb Kingston ssd 2tb barracuda HDD ASrock Fatal1ty AB350 Gaming k4 motherboard NZXT h700i |
Posted By: datonyb
Date Posted: 28 Jun 2018 at 2:20am
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" rel="nofollow - right the psu is 'just' about high enough, 1080ti needs a 600w and to be fair your loading the 'other' parts a bit much but that shouldnt stop the boot to bios have you tried checking the cables yet ? also try only having the cpu+fan, one stick of ram in a2 and gpu connected no drives yet be warned the first initial boot of the am4 can take a few mins to spring to life ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: Cazzark
Date Posted: 28 Jun 2018 at 2:23am
| " rel="nofollow - I have not connected any drives, and I have tried the one ram with GPU didn?™t work, I?™m going to do a setup of just the mobo ram and GPU to see if that boots. |
Posted By: Cazzark
Date Posted: 28 Jun 2018 at 3:09am
| Just did an open bench run just the motherboard cpu ram and GPU and still nothing |
Posted By: Cazzark
Date Posted: 28 Jun 2018 at 3:18am
| " rel="nofollow - The monitor is getting a signal but there?™s nothing on it. I haven?™t heard the 1 long 3 short beeps.since I put it outside of the case. |
Posted By: Cazzark
Date Posted: 28 Jun 2018 at 3:36am
| " rel="nofollow - Ok I think it?™s the ram. I tired them each separately in the A2 slots one module gave me 3 beeps which translates to Basic memory 64K address check error and the other gives me 1 long 3 short Conventional/Extended memory failure. So I think that it?™s the ram. I think it?™s because it could be designed for intel CPUs. On the side a sticker reads Intel XMP ready. I also checked gskill website and there indeed 2 lineups of this ram. |
Posted By: datonyb
Date Posted: 28 Jun 2018 at 6:37am
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" rel="nofollow - do you have a local pc shop ? 10 mins there can save lots of postage fees and time wasted ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: Cazzark
Date Posted: 28 Jun 2018 at 6:46am
| " rel="nofollow - Not really actually there?™s just smart phone and laptop. I am more hanncertain it?™s he ram. 1. The ram model I have is not listed in the page for compatibility of ram 2. Both beeps that I get from the mobo translate to ram errors 3. The mobo and cpu seem to work seeing as they can get the fans going. And I find it highly unlikely that the bios is the problem. They put the sticker on the box, it?™s also on Newegg, and the sticker on the motherboard was mostl likely removed by he factory after the update. I find it highly unlikely for them to do all of that and not actually update the bios. |
Posted By: Erasmus_Tycho
Date Posted: 28 Jun 2018 at 7:22am
|
It's always recommended that you look at the compatible RAM list for the motherboard before you go buying any hardware that isn't on the list. https://www.asrock.com/mb/AMD/Fatal1ty%20AB350%20Gaming%20K4/index.us.asp#MemoryRR" rel="nofollow - https://www.asrock.com/mb/AMD/Fatal1ty%20AB350%20Gaming%20K4/index.us.asp#MemoryRR ------------- ASRock x370 Taichi V4.4| Ryzen 1800x | 16GB x 2 DDR4 3200 (14cas) | GTX 1080 Ti K|NGP|N | WD NVMe Black 512GB | 2 x 500GB Samsung EVO 960 | Corsair HX1000 | EK Custom Loop (360mm rad + 280mm rad) |
Posted By: Cazzark
Date Posted: 28 Jun 2018 at 7:58am
| " rel="nofollow - Yea and I thought that I had gotten the right ram, gskill makes that same ram but (for AMD) I thought that I was getting that, but I didn?™t bother to compare the model numbers to that list. |
Posted By: gizmic
Date Posted: 28 Jun 2018 at 12:13pm
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If its a B-Die you could easily change the timings to other approved ram timings. Not being on the QVL list doesn't always mean it doesn't work. ------------- 
|
Posted By: Cazzark
Date Posted: 28 Jun 2018 at 7:17pm
| Idk if I trust me to know how to do that |