No Keyboard/Mouse in Windows
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=9049
Printed Date: 19 Jul 2025 at 8:29am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: No Keyboard/Mouse in Windows
Posted By: FixThisPlease
Subject: No Keyboard/Mouse in Windows
Date Posted: 29 Jun 2018 at 9:48pm
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Hey there. I've recently took my old rig built like 5-6 years ago and decided to upgrade it. A lot of the parts were out of date and lacked compatibility with newer things so I upped the mobo, CPU, GPU and RAM all at once. I've got everything installed (after some early glitches like lack of display, five beep, etc. and solving those) I finally get to BIOS and get a Windows boot. In BIOS, my mouse and keyboard work. In Windows, not so much. I'm not sure why, but within BIOS settings I do not have options to turn on legacy USB and such as many suggest. I also made sure to use USB 2.0 and not 3.0. I've tried updating drivers but have no way of verifying if those updates are taking. They aren't working, that much I know. I'm trying to get Windows 7 to work and get the USBs working again. I also tried using an adapter for the old mouse/keyboard ports in case that made any difference but had no success. In case it is relevant in finding a solution, these are the new mobo & cpu: - ASRock Fatal1ty AB350 Gaming K4 AM4 AMD Promonotory B350 SATA 6Gb/s USB 3.1 HDMI ATX AMD Motherboard - AMD Ryzen 5 1600 6-Core 3.2 GHz (3.6 GHz Turbo) Socket AM4 65W YD1600BBAEBOX Desktop Processor If anyone is able to help solve this, I would be eternally grateful. Hell, I'll send you a pizza. Thanks for your time!
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Replies:
Posted By: kerberos_20
Date Posted: 29 Jun 2018 at 10:38pm
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u should install usb drivers as win7 doesnt have them for your mobo ------------- http://valid.x86.fr/diq4l4" rel="nofollow">  http://www.userbenchmark.com/UserRun/47132492" rel="nofollow - userbenchmark |
Posted By: FixThisPlease
Date Posted: 29 Jun 2018 at 10:43pm
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" rel="nofollow - Hey! I agree - I think this is what needs to happen but I've tried to do so. The Windows 7 USB Patcher from https://www.asrock.com/mb/AMD/Fatal1ty%20AB350%20Gaming%20K4/#Download ? I don't think it's working properly or I wasn't able to get it successfully patched.
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