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B450m Steel legend issue

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=90533
Printed Date: 16 Mar 2025 at 1:46pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: B450m Steel legend issue
Posted By: mizuts
Subject: B450m Steel legend issue
Date Posted: 15 Jan 2025 at 9:10am
I'm having problems with my motherboard, whenever I try to open Restart to UEFI this message appears: ''This utility is not for this platform!''
also, when I try to open polycrome rgb, this message appears: Access violation at address 006AEBB8 in module
*AsrPolychromeRGB.exe. Read of address 00000070.

anyone can help me?

https://prnt.sc/nHBe1fkNvMhw" rel="nofollow - https://prnt.sc/nHBe1fkNvMhw

https://prnt.sc/NZjb45K-fAl9" rel="nofollow - https://prnt.sc/NZjb45K-fAl9



Replies:
Posted By: yeeeeti
Date Posted: 20 Jan 2025 at 2:29am
same issue, I've seen people resolve general similar "access violation" errors with closing conflicting programs like iCue, but i dont have that, and I tried closing LGhub since it controls keyboard/mouse rgb.

edited:resolved issue by downloading 2.0.0 version from 2019 but doesnt work the greatest but will be sufficient between that and motherboard bios options for RGB LED. (i dont have m version of 450 steel legend, just normal atx)

https://download.asrock.com/Utility/RGB/PolychromeRGB" rel="nofollow - https://download.asrock.com/Utility/RGB/PolychromeRGB (v2.0.0).zip

is the one i used to get the app atleast functioning, i will update manually from there by versions until it causes access violation again probably. I manually just changed 1.0.9 to 2.0.0 on the download link to get the version. also dont believe the 2.0.0 version i got is for b450 steel legend because while it works, doesn't seem to control the rgb the way it should (some effects don't seem to match settings for example).



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