AMD Motherboards - X370 Gaming-ITX/ac audio suddenly fails to work

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X370 Gaming-ITX/ac audio suddenly fails to work

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=9065
Printed Date: 19 Jul 2025 at 8:30am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: X370 Gaming-ITX/ac audio suddenly fails to work

Posted By: Sogie
Subject: X370 Gaming-ITX/ac audio suddenly fails to work
Date Posted: 02 Jul 2018 at 2:22pm

" rel="nofollow - Hi guys,

After 10 minutes I turn on my computer, sound doesn?�t working under win10!

The sound is off. WHY?

Replies:

Posted By: ASRock_TSD
Date Posted: 02 Jul 2018 at 4:49pm

Dear Sogie,

Greetings, this is ASRock TSD.

According to your question, we provide some suggestions for verifying:

1. Please update to latest BIOS L4.53 to verify.

http://www.asrock.com/MB/AMD/Fatal1ty%20X370%20Gaming-ITXac/index.asp#BIOS" rel="nofollow - http://www.asrock.com/MB/AMD/Fatal1ty%20X370%20Gaming-ITXac/index.asp#BIOS

2. Please make sure the front audio panel is functional.

3. Please re-install the Realtek high definition audio driver to verify.

http://www.asrock.com/MB/AMD/Fatal1ty%20X370%20Gaming-ITXac/index.asp#Download" rel="nofollow - http://www.asrock.com/MB/AMD/Fatal1ty%20X370%20Gaming-ITXac/index.asp#Download

4. If possible, please install other audio devices to verify.

Thanks!

All the best,

ASRock TSD