Trouble with RAM configuration
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=9069
Printed Date: 27 May 2024 at 11:36pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Trouble with RAM configuration
Posted By: Boko346
Subject: Trouble with RAM configuration
Date Posted: 03 Jul 2018 at 5:02pm
| " rel="nofollow - I have an Asrock x99 Extreme6 motherboard with 2x8GB memory modules. These were bought in a pair and have the exact same stats. I used to have them in dual channel mode with them plugged into A1 and A2. I was not the one who configured this. However, I recently learned that any module plugged into A1 would cause the computer to crash on almost random occasions. More than likely a problem with the board. However, the manual both online and in my hands says I should be putting the memory modules into A1, B1, C1 and D1 to get dual memory mode. I've tried every combonation I can think of without plugging memory into A1 and none seem to get me my required status of 'dual memory' mode on CPU-Z. Can someone explain to me how I might be able to get my machine back into dual memory mode without using A1? |
Replies:
Posted By: ASRock_TSD
Date Posted: 06 Jul 2018 at 10:48am
|
Dear Boko346,
Thank you for choosing ASRock.
Regarding your case, please try
to install the memory modules at C1, D1 slots, the system will work at
Dual-Channel Memory mode.
http://asrock.pc.cdn.bitgravity.com/Manual/X99%20Extreme6.pdf" rel="nofollow - http://asrock.pc.cdn.bitgravity.com/Manual/X99%20Extreme6.pdf
Thank you! Yours truly, ASRock TSD |
Posted By: Boko346
Date Posted: 06 Jul 2018 at 11:27pm
| Now that you used the screenshot I realized my computer was using dual channel memory mode. It was just not reporting it to CPU-Z. This is fine. Thank you for the response. |