Intel Motherboards - Only 8GB of 16GB recognized

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Only 8GB of 16GB recognized

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=908
Printed Date: 23 Dec 2024 at 12:15am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Only 8GB of 16GB recognized

Posted By: geral
Subject: Only 8GB of 16GB recognized
Date Posted: 29 Sep 2015 at 4:27pm

Hello all,

I have an Asustek Z77 Pro3 motherboard with 2 memory slots occupied with Corsair Vengeance LP with 8GB each. The BIOS only recognizes 4GB each.

Can you help me solve this problem?

Thanks in advance

Replies:

Posted By: geral
Date Posted: 29 Sep 2015 at 7:00pm

A little bit more details, the memory is 1600MHZ 9-9-9-24 1.5V 8GB and it is being recognized as 4Gb 1333

Posted By: Xaltar
Date Posted: 29 Sep 2015 at 7:03pm

Is this a memory upgrade or a new build? If it is an upgrade you can try clearing CMOS and see if that makes the RAM detect correctly as 8gb x2. To get it to run at 1600 you will need to enable XMP in your BIOS.

Posted By: geral
Date Posted: 30 Sep 2015 at 9:04pm

Hello all, I had a dual monitor setting that made the memory be shared with the the onboard video card, removed it - now it is not shared, enabled XMP and now the memory is at 1600Mh but still just the 8gb out of 16. I also reset the cmos data but nothing changed this. Unfortunately i have still no other pc here able to take this memory to test it in there.

Any further suggestions would be appreciated,
Thank you in advance!