Intel Motherboards - WiFi doesn't work on x299 ITX

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WiFi doesn't work on x299 ITX

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=9127
Printed Date: 08 Aug 2025 at 7:00am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: WiFi doesn't work on x299 ITX

Posted By: Monte
Subject: WiFi doesn't work on x299 ITX
Date Posted: 12 Jul 2018 at 6:02am

" rel="nofollow - Hello,

I am writing this while being extremely frustrated. I bought the x299 ITX board about a week ago and so far I have not been able to get the WiFi to work. I just cannot turn it on. It always says: "Wireless capability is turned off" when I use the troubleshooter. However, I did not turn anything off!

The network card is being recognized in the device manager and I have used a litany of different drivers. I also formatted my SSD and did a clean install of Windows 10.

I created a batch file to flush the DNS, reset the IP etc. Nothing works.

What the fvck is happening? I have never encountered such an error!

Please help me. I am going insane here.

Replies:

Posted By: ASRock_TSD
Date Posted: 13 Jul 2018 at 9:32am

Dear Monte,

Thank you for choosing ASRock.

Regarding your case, please follow the Wi-Fi Installation Guide to enable the Wi-Fi function.

Link: http://asrock.pc.cdn.bitgravity.com/Manual/WiFi/X299E-ITXac.pdf" rel="nofollow - http://asrock.pc.cdn.bitgravity.com/Manual/WiFi/X299E-ITXac.pdf

Thank you!

Yours truly,

ASRock TSD