A620M two audio devices same time not working
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=91503
Printed Date: 03 Jun 2025 at 4:00pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: A620M two audio devices same time not working
Posted By: gusop
Subject: A620M two audio devices same time not working
Date Posted: 19 Jan 2025 at 9:42pm
No sound issue with my old Intel mainboard, now upgrade AMD and A620M monitor audio speaker and headset don't work at the same time, only one device at the time.
I have headset (front) and monitor speaker through 3.5 jack in the back.
Both devices should work at the same time (discord/voip headset front, windows/game monitor back).
They don't, only front if both connected. Monitor not appear in sound list devices, speaker monitor are on 100%. Weird, on last mainboard the name of monitor as sound device was listed.
If I connect monitor to the front, it works.
I installed the audio driver, there is no software?
What/where is the software to check audio settings of mainboard?
There is something called realtek audio control in windows store, but it is not listed if I search.
Thank you.
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Replies:
Posted By: gusop
Date Posted: 19 Jan 2025 at 9:43pm
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PS: Name of mainboard A620M PRO RS
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Posted By: gusop
Date Posted: 19 Jan 2025 at 9:55pm
PPS: I reinstalled the driver again and for shourt time there was suddenly two audio devices in bottom right corner in windows taskbar for two audio device, but still only one device in controll panel sound over view.
Here is an image
https://imgur.com/a/slzltNJ" rel="nofollow - https://imgur.com/a/slzltNJ
Igonre the BenQ monitor, this is not the one I am having issues.
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