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B350 Pro 4 USB Type-C not working

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Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
Printed Date: 15 Apr 2024 at 7:22pm
Software Version: Web Wiz Forums 12.04 -

Topic: B350 Pro 4 USB Type-C not working
Posted By: Zach1928
Subject: B350 Pro 4 USB Type-C not working
Date Posted: 20 Jul 2018 at 11:57pm
" rel="nofollow - As the title states, I've just discovered that the type-c port on the back of the mobo does nothing when i plug my Pixel 2 XL into it. Any ideas what would cause this? It has worked previously.

System as follows:
R5 1400
RX 570
Windows 10
B350 Pro 4 on 3.2 UEFI
Windows 10
Crucial MX500 & WD Blue 1tb


Posted By: GorillaP
Date Posted: 29 Jan 2019 at 5:06pm
I have the same issue. I tried with my Oneplus 5T and Oneplus 6. running OOS and AOSP.
Nothing happens when I plug them into the USB Type-C port.
One time it detected the phone and charged pretty slow, then never worked again.
Im seeing a number of people have this issue with AM4 motherboard in general.
Im not sure what the problem is.

Posted By: paologab
Date Posted: 29 Jan 2019 at 7:33pm
did you check if it's enabled in bios? on the mobo manual it's explained

AMD Ryzen 7 2700X w/Wraith prism
x470 Taichi bios 3.50
16gb HX432C16PB3K2/16 (hynix H5AN8G8NCJR-UHC)
AMD Radeon RX 580 8G OC
Linux Kernel 5.4
Manjaro Stable XFCE

Posted By: AmIEvil
Date Posted: 07 May 2020 at 5:06am
Same issue. The problem I am having is slightly different in the fact that my usb-c will charge devices etc but if u put a usb expansion dongle in it or anything it doesn?t recognize anything plugged in.

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