AMD Motherboards - ASRock RGB LED doesn't work after update!

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ASRock RGB LED doesn't work after update!

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=9217
Printed Date: 12 May 2024 at 11:52am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: ASRock RGB LED doesn't work after update!

Posted By: Ultramarinos
Subject: ASRock RGB LED doesn't work after update!
Date Posted: 24 Jul 2018 at 2:36pm

It was working perfectly for AB350 Gaming K4, then I installed the app on Windows10, which on start updated the firmware of RGB LED.

After that, it is stuck at blueish white, and can't change it.

Please help!

Replies:

Posted By: ASRock_TSD
Date Posted: 24 Jul 2018 at 3:00pm

Dear Ultramarinos,

Greetings, this is ASRock TSD.

We provide some suggestions for verifying the RGB function:

1. Please refer to user manual page 25 to clear CMOS.

http://asrock.pc.cdn.bitgravity.com/Manual/Fatal1ty%20AB350%20Gaming%20K4.pdf" rel="nofollow - http://asrock.pc.cdn.bitgravity.com/Manual/Fatal1ty%20AB350%20Gaming%20K4.pdf

2. Please un-install the RGB LED utility under OS environment and re-install it to verify.

3. Please re-install the RGB LED strip to verify.

4. Under OS environment, please refer to the steps below to re-flesh LED firmware to verify:

a. Open CMD as an administrator (type "CMD" in search bar right click & choose "Run as administrator" from the context menu)

b. Go to RGB app installation folder by typing "cd C:\Program Files (x86)\ASRock Utility\ASRRGBLED\Bin\"

c. Flash the RGB chip using the following command "wICPFLASH.exe /File=nu51_1.10" - this takes around 15 seconds.

5. If possible, please install other LED strips to verify.

Thanks!

All the best,

ASRock TSD