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X370 Taichi PCIe Wifi Card Issue

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=9245
Printed Date: 19 May 2024 at 3:02pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: X370 Taichi PCIe Wifi Card Issue
Posted By: clintyip
Subject: X370 Taichi PCIe Wifi Card Issue
Date Posted: 27 Jul 2018 at 7:45am
" rel="nofollow - Recently purchased the X370 Taichi for my Ryzen 2700x. I have an existing ASUS PCE AC68 PCIe that I had been using on my B350 motherboard.

When I plug the card into the Taichi and install the latest ASUS or Broadcom drivers on Windows (latest Windows 10 with all updates), my computer instantly locks up and cannot boot properly until I enter safe mode and uninstall+delete the installed driver. The board definitely detects my card, and I've tried various bios versions (4.64 beta, 4.7, 4.72 beta)

Is this the intended behaviour for boards that have built in wifi, where I can't plug in a second wifi card?



Replies:
Posted By: clintyip
Date Posted: 27 Jul 2018 at 5:57pm
Update - it works if I plug it into an x16 slot, but will not start (error code 10 or windows freeze on start up) if plugged into the x1 slots


Posted By: kerberos_20
Date Posted: 27 Jul 2018 at 7:15pm
this is windows 10 issue
anyway...
hit windows button and R, then type msconfig. go to boot tab and then click advanced options, then look for pci lock on the left side and check that box. reboot and u should be done

other way around would be to use win 10 1703 or older


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Posted By: clintyip
Date Posted: 27 Jul 2018 at 9:53pm
I've tried PCI Lock, still doesn't seem to work. I read another thread that a different user with the same board had issues with their PCIe sound card.

Doesn't explain why it works on x16 but not on x1 though....


Posted By: Reinvented
Date Posted: 28 Jul 2018 at 12:31am
" rel="nofollow - Are all your M.2 slots filled?  If so, this would probably account for PCI-e lanes being disabled and hence why you get crashing.  


Posted By: kerberos_20
Date Posted: 28 Jul 2018 at 1:55am
as far as google says it started to happen for many people owning amd (even old FX) when win 10 1709 got released, intel relatively works fine

as far as asus goes, i doubt they will release updated drivers as it is kinda old card (2015)
https://www.asus.com/us/support/FAQ/1036522/" rel="nofollow - https://www.asus.com/us/support/FAQ/1036522/


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http://www.userbenchmark.com/UserRun/47132492" rel="nofollow - userbenchmark


Posted By: datonyb
Date Posted: 28 Jul 2018 at 2:27am
" rel="nofollow - can i ask why your fitting a pcie wifi card when you already have one though ?


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3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: clintyip
Date Posted: 28 Jul 2018 at 8:43am
Only my Ultra slot is filled on my motherboard, the only other thing plugged into the PCIe slots is my GTX 1080

I realised that other users have also reported this issue, but I had a super old motherboard (Intel Gen 3 CPU) that could handle the card just fine on Windows 10 1803 using the PCIe x1 slots, so I was wondering if there was a setting in BIOS that was triggering this issue.

As for why I want to use my PCIe card over the already existing onboard one - the ASUS one is much better (1300Mbps vs 433Mbps on the intel one - makes a huge difference when I'm trying to get files in and out of my file server at home)


Posted By: Reinvented
Date Posted: 28 Jul 2018 at 9:14am
Originally posted by clintyip clintyip wrote:

Only my Ultra slot is filled on my motherboard, the only other thing plugged into the PCIe slots is my GTX 1080

I realised that other users have also reported this issue, but I had a super old motherboard (Intel Gen 3 CPU) that could handle the card just fine on Windows 10 1803 using the PCIe x1 slots, so I was wondering if there was a setting in BIOS that was triggering this issue.

As for why I want to use my PCIe card over the already existing onboard one - the ASUS one is much better (1300Mbps vs 433Mbps on the intel one - makes a huge difference when I'm trying to get files in and out of my file server at home)

I replaced mine with an 8265 earlier, and now I've upgraded it to a 9560.  This is pretty cheap too.  ~30 bucks off of eBay.  


Posted By: clintyip
Date Posted: 28 Jul 2018 at 10:44am
" rel="nofollow -
Originally posted by Reinvented Reinvented wrote:

I replaced mine with an 8265 earlier, and now I've upgraded it to a 9560.  This is pretty cheap too.  ~30 bucks off of eBay.  

Interesting! The ones I can see on ebay only has the PCB and doesn't have the antenna ports - is it removable from my current one easily and attaching it to the new wifi card (looking at the 9560)

Is it the same as this one?

https://www.ebay.com.au/itm/1730Mbps-Intel-9560NGW-NGFF-Wireless-AC-Dual-Band-BT-5-0-WiFi-Card-FRU-01AX768/183187787599?hash=item2aa6d7cf4f%3Ag%3AP~kAAOSwC4Va2bW2&_sacat=0&_nkw=Intel+9560&_from=R40&rt=nc&_trksid=m570.l1313


Posted By: Reinvented
Date Posted: 28 Jul 2018 at 11:55am
Originally posted by clintyip clintyip wrote:

" rel="nofollow -
Originally posted by Reinvented Reinvented wrote:

I replaced mine with an 8265 earlier, and now I've upgraded it to a 9560.  This is pretty cheap too.  ~30 bucks off of eBay.  

Interesting! The ones I can see on ebay only has the PCB and doesn't have the antenna ports - is it removable from my current one easily and attaching it to the new wifi card (looking at the 9560)

Is it the same as this one?

https://www.ebay.com.au/itm/1730Mbps-Intel-9560NGW-NGFF-Wireless-AC-Dual-Band-BT-5-0-WiFi-Card-FRU-01AX768/183187787599?hash=item2aa6d7cf4f%3Ag%3AP~kAAOSwC4Va2bW2&_sacat=0&_nkw=Intel+9560&_from=R40&rt=nc&_trksid=m570.l1313

Yes, that one should work just fine.  


Posted By: nanohead
Date Posted: 29 Jul 2018 at 11:48pm
" rel="nofollow - Did you disable the Intel wifi adapter that is onboard the MB?  In BIOS, you need to disable the radio, then in Windows device manager, you need to disable the AC3168.

I have one of those Asus adapters, and its always been wonky.  I stopped using it, as I could never get it to be consistent.   But either way, windows likely can't handle two competing network devices trying to do the same thing using different driver sets and chips.   Windows can't know which one to prioritize.

It probably zero to do with what slot you put it in, but I could be wrong.  


Posted By: clintyip
Date Posted: 30 Jul 2018 at 1:57pm
Originally posted by nanohead nanohead wrote:

" rel="nofollow - Did you disable the Intel wifi adapter that is onboard the MB?  In BIOS, you need to disable the radio, then in Windows device manager, you need to disable the AC3168.

I have one of those Asus adapters, and its always been wonky.  I stopped using it, as I could never get it to be consistent.   But either way, windows likely can't handle two competing network devices trying to do the same thing using different driver sets and chips.   Windows can't know which one to prioritize.

It probably zero to do with what slot you put it in, but I could be wrong.  

Yep, tried that too. Same issue.


Posted By: Clever
Date Posted: 02 Aug 2018 at 5:02pm
I have x470 master SLI/ac...fought the 3168 for 4 days. DPC WATCHDOG BSOD, constant freeze ups. Pulled the 8260 out of my Kali build and haven't had any issues....Zero. The 3168 just doesn't work in the environment. Ryzen3 2200g, 16g Vulcan 2400,Drevo X1 Pro ssd.


Posted By: Nokidon
Date Posted: 02 Oct 2018 at 2:32pm
Originally posted by clintyip clintyip wrote:

Update - it works if I plug it into an x16 slot, but will not start (error code 10 or windows freeze on start up) if plugged into the x1 slots


Your post saved my days, I have the exactly issue like yours, when I change the Asus card slot to the x16 slot, works perfectly just like you said. I have to register post so if someone else have the issue like this can try this solution. I have been stuck with this issue for a few months now.

I think this is the the compatibility issue between MS, Asrock and Asus. I don't who is the main cause.



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