H370M Pro 4 - M.2 Drive Not Detected
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=9355
Printed Date: 05 Aug 2025 at 12:59am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: H370M Pro 4 - M.2 Drive Not Detected
Posted By: bommerts
Subject: H370M Pro 4 - M.2 Drive Not Detected
Date Posted: 06 Aug 2018 at 10:30pm
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" rel="nofollow - I have a brand new H370M Pro 4 motherboard with a WD Blue M.2 512GB drive. The drive is not detected in the BIOS, nor is it detected by Windows during installation. I have followed the guidance in the pinned post, "How to install Windows on a PCIe SSD," to no avail. The M.2 drive detects and works fine in another PC. I read another post about another model motherboard and a beta BIOS firmware resolved the problem; perhaps there is a beta firmware for this board, too? Any ideas? Thanks!
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Replies:
Posted By: RLGL
Date Posted: 06 Aug 2018 at 10:53pm
| " rel="nofollow - Try BIOS Update to version 5? |
Posted By: bommerts
Date Posted: 06 Aug 2018 at 10:58pm
Where do you see version 5? Latest I see is 3.10: http://www.asrock.com/MB/Intel/H370M%20Pro4/index.asp#BIOS" rel="nofollow - https://www.asrock.com/MB/Intel/H370M%20Pro4/index.asp#BIOS
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RLGL wrote:Posted By: RLGL
Date Posted: 07 Aug 2018 at 12:04am
| Sorry looked at the X 370 not the H 370 |
Posted By: bommerts
Date Posted: 07 Aug 2018 at 1:43am
| Problem solved. Ended up using the other M.2 slot and all is well. |
Posted By: ASRock_TSD
Date Posted: 07 Aug 2018 at 10:01am
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Dear Bommerts,
Thank you for choosing ASRock.
H370M Pro4 has two M.2 slots, M2_1 only supports PCIe type M.2 SSD, M2_2 supports PCIe and SATA type M.2 SSD. https://www.asrock.com/MB/Intel/H370M%20Pro4/index.asp#Specification" rel="nofollow - https://www.asrock.com/MB/Intel/H370M%20Pro4/index.asp#Specification Because you are using SATA type M.2 SSD, please connect to the M2_2 slot.
Thank you! Yours truly, ASRock TSD |
Posted By: MarkoSiroki
Date Posted: 25 Jul 2019 at 4:58pm
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Dear ASRock TSD! I have M.2 drive inserted into M2_2 slot, it is seen in BIOS under AHCI mode, however, both Windows 10 and Windows 7 install process requires addditional drivers. Which drivers should I copy to USB key? |
Posted By: ASRock_TSD
Date Posted: 02 Aug 2019 at 11:45am
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Dear Marko Siroki, Thank you for contacting us. Which SSD are you using? Windows 10 can be installed at SATA type and NVMe type SSD without any additional driver. Thank you! Yours truly, ASRock TSD |