Print Page | Close Window

Something wrong on AB350M PRO4

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=9442
Printed Date: 12 Sep 2025 at 9:44am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Something wrong on AB350M PRO4
Posted By: Smogo
Subject: Something wrong on AB350M PRO4
Date Posted: 17 Aug 2018 at 12:14pm
" rel="nofollow - I build my computer with a Ryzen 5 2400g CPU along with AB350M PRO4.
But, after I press the power button, there is no video through the HDMI port. 
I also upgraded the BIOS from 4.5 to 4.7 but no results.
Is there something wrong with my MOBO? 
Please help, Thanks in advance.




Replies:
Posted By: ASRock_TSD
Date Posted: 17 Aug 2018 at 1:57pm
Dear Smogo,

Greetings, this is ASRock TSD.


According to your question, we provide some suggestions for verifying:

1. Please re-install the memory to A1/B1 or A2/B2 by turns to verify.

2. Please refer to user manual page.27 to clear CMOS to verify:
http://asrock.pc.cdn.bitgravity.com/Manual/AB350M%20Pro4.pdf" rel="nofollow - http://asrock.pc.cdn.bitgravity.com/Manual/AB350M%20Pro4.pdf

3. Please only install one stick memory to each DRAM slot by turns to check if system can boot properly.

4. If possible, please install your Ryzen CPU and memory to other AM4 systems to verify.

5. If possible, please install another memory module to verify.


Thanks!

All the best,
ASRock TSD




Print Page | Close Window

Forum Software by Web Wiz Forums® version 12.04 - http://www.webwizforums.com
Copyright ©2001-2021 Web Wiz Ltd. - https://www.webwiz.net