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350M pro4 Restore on AC Power loss

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=9466
Printed Date: 12 Sep 2025 at 7:05am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: 350M pro4 Restore on AC Power loss
Posted By: Chipette
Subject: 350M pro4 Restore on AC Power loss
Date Posted: 20 Aug 2018 at 11:57am
Dear all,

No matter Restore on AC/Power loss to power on or off
When I power it on, the system starts POST, show ASRock logo and then just shuts down. 
I need to push the power button again, system is starting in the regular way, and is stable in win10.
I already updated bios to the latest 470, no work.
Please help me!!




Replies:
Posted By: ASRock_TSD
Date Posted: 20 Aug 2018 at 2:09pm
Dear Chipette,

Greetings, this is ASRock TSD.


There are some suggestions for verifying:

1. Please refer to the user manual to clear CMOS. (Page 27)
http://asrock.pc.cdn.bitgravity.com/Manual/AB350M%20Pro4.pdf" rel="nofollow - http://asrock.pc.cdn.bitgravity.com/Manual/AB350M%20Pro4.pdf

2. Please make sure the PCIe device power on is set to disable.
Path: Advanced > ACPI Configuration.
 
3. Please only install CPU, RAM, and VGA card to boot; remove USB or SATA devices.
Then check if this symptom relates to specific device.


Thanks!

All the best,
ASRock TSD




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